[Declude.JunkMail] Suggestion: Quarantine problematic Q/D files to match GP1/GP2 files

2009-08-26 Thread Andy Schmidt
Hi, Doesn't make much sense to ask a user to submit debug logs AFTER a GP fault that only happens sporadically. How about Declude quarantining the Q/D files in question whenever the C:/Declude.GP* files are written? This way, the customer can attempt to reproduce the problem (using the

RE: [Declude.JunkMail] Suggestion: Quarantine problematic Q/D files to match GP1/GP2 files

2009-08-26 Thread David Barker
Hi Andy, In Declude \proc directory there is a directory called REVIEW which is exactly for this purpose. In the Declude.cfg there is a directive that can override this functionality called AUTOREVIEWON If the decludeproc service is unexpectedly stopped email in the \work directory is

RE: [Declude.JunkMail] Suggestion: Quarantine problematic Q/D files to match GP1/GP2 files

2009-08-26 Thread Andy Schmidt
Thanks Dave - I have AutoReview on. So I suppose if that folder is empty, it means that the file processed successfully a second time around. From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David Barker Sent: Wednesday, August 26, 2009 11:48 AM To:

RE: [Declude.JunkMail] Suggestion: Quarantine problematic Q/D files to match GP1/GP2 files

2009-08-26 Thread David Barker
Correct. And from the looks of the gp1 file it may be something external. I have our engineer looking to see what we can gather from the file. And will get back to you asap. David From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy Schmidt Sent: Wednesday, August 26,

RE: [Declude.JunkMail] Suggestion: Quarantine problematic Q/D files to match GP1/GP2 files

2009-08-26 Thread Andy Schmidt
Hi David, Thanks - we are running the 11.01 Preview - and did have SMTP problems. It hasn't occurred since - so if it looks like an external issue, then it might not be worth too deep an investigation. Thanks for your response. Andy From: supp...@declude.com

[Declude.JunkMail] Missing Messages

2009-08-26 Thread Scott Fosseen [Prairie Lakes AEA]
I am running SmarterMail 5 with declude. My mail server has been a little odd for the last few days. I have people complaining about not getting mail, but yet some mail is getting through. One particular problem. I can send an email from outside the problem mail server. I see the message

re: [Declude.JunkMail] Missing Messages

2009-08-26 Thread Nick Hayer
maybe hijack is grabbing them? Look in the /spam2 dir -Nick From: Scott Fosseen [Prairie Lakes AEA] sfoss...@aea8.k12.ia.us Sent: Wednesday, August 26, 2009 2:46 PM To: decludejunkmail declude.junkmail@declude.com Subject: [Declude.JunkMail] Missing

Re: [Declude.JunkMail] Missing Messages

2009-08-26 Thread Linda Pagillo
Scott, I received your message and I will be calling you shortly to have a look at your server. Thanks. - Original Message - From: Scott Fosseen [Prairie Lakes AEA] sfoss...@aea8.k12.ia.us To: decludejunkmail declude.junkmail@declude.com Sent: Wednesday, August 26, 2009 1:39 PM Subject:

[389-12284720-012E] Re: [Declude.JunkMail] Missing Messages

2009-08-26 Thread Scush Sales Support
Hello, Please be aware we are receiving copies of the messages below which appear to contain privacy data. You may wish to switch to direct emails. Regards, Mike Scush Inc. scush.com Think green - don't print! From: declude.junkmail@declude.com

Re: [Declude.JunkMail] Missing Messages

2009-08-26 Thread Scott Fosseen [Prairie Lakes AEA]
Declude support was able to sort out the issue fairly quickly. THANKS, When I installed this mail server two years ago it was a fresh install of SmarterMail, and Declude. Then I migrated all my old iMail domains to the SmarterMail server. The default for Declude is to use up to 15 threads