[Declude.Virus] automated response
Hello, I will be out of the office from November 24th until November 30th. I will respond to emails when I return. If this is an absolute emergency please call 800-932-0550, ext 411. Thank you and have a Happy Thanksgiving holiday! Regards, Troy Hilton Serveon, Inc. 800-932-0550 thil...@serveon.net --- [This E-mail was scanned by Declude] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office from April 2nd through April 5th, 2010. I will be checking emails and will respond to emergency emails as quickly as I can. Happy Easter!!! Troy Hilton Serveon, Inc. 302-529-8640 thil...@serveon.net --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office this afternoon, Thursday July 2, 2009. I will have access to emails and will respond as quickly as I can. I will be out of hte office on Friday for the July 4th holiday. Thank you! Troy Hilton Serveon, Inc. 302-529-8640 --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be traveling From Wednesday, 6/24 through Friday, 6/26, with limited internet access. I will have email access and will respond to all emails as soon as I can. If you need immediate assistance, please call the office at 302-529-8640 as ask for Greg Kelso. Thanks! Troy Hilton Serveon, Inc. thil...@serveon.net 302-529-8640 --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Declude Virus inoperable for 13% of th year?
Hey Tim, I'm out of hte office at this time but I'll give you a call on this when I return. Troy -- Original Message -- From: David Barker dbar...@declude.com Reply-To: declude.virus@declude.com Date: Wed, 3 Jun 2009 11:07:24 -0400 Andy, a. Declude Virus does not have a built in system to report this error as with this specific example. What happened here is not the norm but an exception. It was not our choice to hard code the expiration date but a requirement from AVG. In this instance the specific persons who we had been working with at AVG are no longer with the company and the process of having this renewed took longer than usual. b. I am not sure if you are being facetious, but if it makes you feel better, sure you can schedule a reminder for me, please email me at least 3 month prior of the new expiration date 2010-12-31 c. Yes AVG was not working as it should have been since 2009-04-10 I agree with you - this is totally unacceptable, intolerable, painful and should not be brushed aside lightly. You are correct in your observations, we should increase our prices dramatically so we can hire more developers to ensure unfortunate incidents like this don't happen again. Considering the market and what other vendors charge how much more are you prepared to pay for your service agreement so that we can meet this type of requirement ? David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax mailto:dbar...@declude.com dbar...@declude.com From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy Schmidt Sent: Wednesday, June 03, 2009 9:08 AM To: declude.virus@declude.com Subject: [Declude.Virus] Declude Virus inoperable for 13% of th year? Importance: High Sensitivity: Personal Hi, Dave - so now that we have a working Declude Virus again, what can be done to prevent this from recurring. a) Apparently Declude Virus has no error tracking in place at all - otherwise it would have REPORTED to us (or your own Declude to your own mail server) that the AVG API was no longer performing scans? b) Do the customers need to set a follow-up reminder for December 2010, which is when your new renewed AVG license will expire? The old DecludeProc had THIS AVG License String: LicBeg, Ver=1.0, Name=Declude, Exp=2009-04-10 So this implies, that the product was inoperable since April 10th for every customer because Declude didn't obtain a new annual AVG license and had to wait a few days for this transaction to complete? That means the product was unusable for 13% of the year? This can't just be brushed aside quietly. Best Regards, Andy --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. -- Troy D. Hilton Serveon, Inc. 302-529-1961 thil...@serveon.net -- --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office on Monday 4/13/09 and Tuesday 4/14/09. I will respond to all emails when I return. If you need immediate assistance please call the office and ask for Greg Kelso. Thanks. Troy Hilton Serveon, Inc. 302-529-8640 thil...@serveon.net --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office on Monday 4/13/09 and Tuesday 4/14/09. I will respond to all emails when I return. If you need immediate assistance please call the office and ask for Greg Kelso. Thanks. Troy Hilton Serveon, Inc. 302-529-8640 thil...@serveon.net --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office on Thursday afternoon, July 3rd through Monday, July 7th and will not have internet access. I will respond to all emails when I return. If you need immediate assistance please call the office at 302-529-8640 and ask for Greg Kelso. Thanks! Troy Hilton Serveon, Inc. 302-529-8640 [EMAIL PROTECTED] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
[Declude.Virus] automated response
I will be out of the office from Monday, June 5th through Friday, June 9th on a much needed vacation. I will answer all emails when I return. If you need immediate assistance please call the office at 302-529-8640 and ask for either Patrick, Alex, or Dan. Thanks you! Troy Hilton Serveon, Inc. 302-529-8640 [EMAIL PROTECTED] [This E-mail scanned for viruses by Declude EVA] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
RE: re[2]: [Declude.Virus] Fw: Ipswitch Service Agreement Status
Do you have documentation to this affect or a link to a webpage stating this? Not that I doubt you, I'm looking for more info . Troy D. Hilton SofWerks LLC. [EMAIL PROTECTED] -Original Message- Not sure if I missed a posting on this so, I recently attended an IPswitch seminar on ICS and ISPs can continue to purchase IMail as a standalone product. Sincerely, John David M. Miller SAMnet 2785 Boston Road Wilbraham MA, 01095 Tel: (413) 596-2050 Fax: (413) 599-1771 http://www.samnet.net Just about as easy to not renew. Considering the about of bug fixes thatthey normally send out, and with a new product I would think that would godown considerably. Easier to buy a few other products with the savings. Infact there are some pretty exciting ones out there. At 10:56 AM 10/26/2004 -0700, you wrote: FYI, For everyone wanting to renew their old Imail service agreement, if youalready have a quote for the renewal Ipswitch will honor, not sure ifthisis a great idea considering the product is end of life, but a lot cheaper than upgrading if you want to just gain a little time to be able tomigrateto another platform. Jim Matuska Jr. Computer Tech II CCNA Nez Perce Tribe Information Systems [EMAIL PROTECTED] - Original Message - From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Tuesday, October 26, 2004 10:45 AMSubject: RE: Ipswitch Service Agreement Status [T2004102601WC] Hi Jim Yes, we are honoring this, we will make an exception to all customerswho have been send a renewal notice or a valid quote. To renew this please contact our Customer Service or fax the email back with payment information. IMail's functionality has been incorporated into the Ipswitch Collaboration Suite and is no longer offered on an individual basis for new purchasesor for renewals. IMail is now offered as a part of the IpswitchCollaboration Suite. All existing IMail Service Agreements will be honored and you will receive the full value of your Service Agreement and the opportunity topurchase Ipswitch Collaboration Suite at a discounted price. (any remainingService Agreement time will be transferred over to ICS) Regards, Mary Lawlor Ipswitch, Inc. Service Sales Manager (P)781-676-5775 (F)781-676-5710 --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]---This E-mail came from the Declude.Virus mailing list. Tounsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. - [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Another Varient??!
Yes, I've seen plenty. Their not variants, rather copies of the original. Check this for details: http://vil.nai.com/vil/content/v_127033.htm. Troy D. Hilton SofWerks LLC. [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Maze Sent: Monday, July 26, 2004 2:00 PM To: [EMAIL PROTECTED] Subject: [Declude.Virus] Another Varient??! Looks like it's mutated again.. Just received my second zip file that instead of a domain.com.zip file, it's [EMAIL PROTECTED] file (e.g. [EMAIL PROTECTED]; the file within is [EMAIL PROTECTED]). After the first one, I sent the file to F-Prot for action. Anyone else see this one yet? --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. - [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
