It looks like a patch could fix this bug:
https://www.mail-archive.com/linux-usb@vger.kernel.org/msg30015.html
but it is not queued for integration yet in any kernel version.
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One year passed from the patch (07 Oct 2013), why it isn't pushed in any
kernel release?
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https://bugs.launchpad.net/bugs/1250196
Title:
sane plustek backend not
It looks like the patch had some shortcomings and I can't find a revised
version anywhere.
I tried applying it to Debian Jessie's 3.16 kernel and it had (what
appeared to be) only minor conflicts which I resolved. Unfortunately the
patched kernel doesn't compile due to incompatible upstream
Same problem with a CanoScan N670U on a ZBook 15. It works on my older
computers with USB2.
It's not a general problem with USB3. An external USB3 disk works,
pendrives work too. Connecting my Android phone also works. Another
device that doesn't work yet is a Samson USB mic. I still have to
No it isn't a gneral USB3 problem - I would imagine far more people
would be getting excited if it was (although I've seen some sporadic
disconnects with USB1 printers but not convinced that is related). My
guess (and it is just a guess) is that it is something about the
userspace interface that
** Bug watch added: alioth.debian.org/ #314545
http://alioth.debian.org/support/tracker.php?aid=314545
** Also affects: sane-backends (Gentoo Linux) via
http://alioth.debian.org/support/tracker.php?aid=314545
Importance: Unknown
Status: Unknown
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: sane-backends (Ubuntu)
Status: New = Confirmed
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I have a CanoScan LiDE 20 which worked fine unless i got a new notebook
with usb 3.0 although the scanner is well recognized. I have been
testing with kubuntu 12.04 and kubuntu 13.10. With both the scanner
works with the old usb 2.0 notebook and does not with the new one.
The new notebook claims
Also not working for me, same message with my Canoscan LIDE 25
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Title:
sane plustek backend not working on USB 3 root hub
since upgrading to a Board with USB 3.0 (Intel H87 chipset) I have the same
problems with my Canon LIDE20.
If I install an old USB 2.0 PCI Controller card, it works.
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I have the same problem with an Epson Perfection 1250.
[plustek] usbDev_open(auto,) - 0x1386510
[plustek] Vendor ID=0x04B8, Product ID=0x010F
[plustek] usbio_DetectLM983x
[plustek] * could not read version register!
[plustek] open failed: -1
The scanner is pugged in a USB 2 port. The kernel is
Also not working with the same hardware but Fedora 20 i686
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Title:
sane plustek backend not working on USB 3 root hub
I was having a similar problem with my Epson Perfection V33 flatbed and
Xsane. The Xsane community (Mark Buda) pointed out that there is a
problem with Linux handling XHCI mode. I went into my BIOS and disabled
XHCI mode and now my scanner is working normally. I forgot to point out
that my
Thank Roger for the advice but I can't find anything related to XHCI in my BIOS
(ASRock Motherboard).
Can I disable it with some kernel settings?
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My LiDE 30 scanner stopped working after an upgrade from Fedora 19 to
Fedora 20 yesterday. No hardware was changed.
Sometimes 150dpi-scans work (but afterwards reboot or reconenct is
needed), 300dpi scans always fail.
some log
[plustek] ## ADJUST WHITE (FINE) ###
[sanei_usb]
This same bug I posted on the SANE developers page - #314472,
https://alioth.debian.org/tracker/?func=detailatid=410366aid=314472group_id=30186
has now been marked as fixed by one of the developers (Gerhard Jaeger)
as follows:
I close this PR now, as it is fixed in the sources since 16.12.2014.
Same issue here with a LiDE 30, in all the ports in my system (USB 2.0
and 3.0).
$ lspci | grep USB
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family
USB xHCI (rev 05)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family
USB EHCI #2 (rev 05)
If there is a fix around, as it looks like, any idea of which package to
monitor, upgrade or compile?
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Title:
sane plustek
Note: the version I have tested with is 1.0.25-git20141220-utopic0, and
a Canon LiDE 30 scanner.
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Title:
sane plustek
I just upgraded SANE as the git version in ppa:rolfbensch/sane-git
(https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-git), and so far
it seems to be working great.
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I installed sane-backends - 1.0.25-git20150121-precise0 and upgraded
libsane, sane-utils and libsane-common but this didn't fix the issue for
me.
scanimage -L
now appears to consistently identify the scanner:
device `plustek:libusb:001:019' is a Hewlett-Packard Scanjet 2100c
flatbed scanner
Allow me to retract my last comment, those eagle eyed amongst you may
have spotted the syntax error in my use of the scanimage command (should
be --format not -format, clearly operator incompetence there). With that
corrected, I too can also confirm correct operation with the Scanjet.
There does
I tested sane package 1.0.25-git20150101-trusty0 with a Canon N670U and
it solves my issues as well. Thanks for the hint to the ppa!
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I compiled sane-backends-1.0.25+git20150102 and changed the old libsane.so with
the new one.
Scanner is now working: CanoScan LiDE 25.
System Fedora 21
thank you.
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** Changed in: sane-backends (Ubuntu)
Status: Confirmed = Fix Committed
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https://bugs.launchpad.net/bugs/1250196
Title:
sane plustek backend not working on
Please where was the fix committed?
In the Jörg's PPAs https://launchpad.net/~jff-de I do not see it?
What is preventing the fix to be released?
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Any fix for vivid?
Tried the sane backend dev ppa, but was getting crash notifications on boot.
Have a lide 210.
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Title:
Running trusty with N670U (LiDE 20) the issues were resolved using
https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-
git/+build/7834143 . I'm also missing updated packages in default ubuntu
repositories.
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This issue is still present with my LiDE 30, even using Rolf's the PPA
(1.0.26-git20160103-wily0).
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Title:
sane plustek
Reported a separate bug for the intermittent issue I am having now, with
more detail added. https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1532292
It may be a fully separate issue, or it may be related.
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Actually, it does work with the PPA when connecting it to a different
USB slot.
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Title:
sane plustek backend not working
It's worse than that for me - as far as I can tell the problem is with
ANY non-Intel USB hub. As I have an AMD motherboard in this computer and
Intel, I believe, do not make standalone chips for supporting USB i.e.
there's no chance of getting a PCIE board with an Intel USB hub on it,
I'm pretty
re #31, in my original bug report, I'd tentatively concluded this was an
issue with USB3 and I note in your report you also have issues with
USB3. For me, as I mentioned in #23, installing the updated sane
backends pretty much fixed this problem for me on a USB3 root hub. It's
still fairly
Does this help?
I'm using an Epson Perfection 2450 Photo, which some time ago I thought
had gone wrong because it suddenly stopped working with my desktop
computer. When using xsane it finds the scanner OK, then when I try to
get a preview it puts up an error message:- "Error during read: Error
It's been a couple of months now since I last commented.
I would really like to know if anybody is looking at this bug?
Seems to me that the only way to have this scanner working with my
desktop PC is to build a new PC with Intel rather than AMD parts when
not so long ago it worked perfectly
Another three months has gone by. It still doesn't work. Seems like
either the relevant person doesn't know, hasn't had time to fix it, is
out of touch or doesn't care.
I have now kind of side stepped the problem. Anther computer that I own
and built is a little server, running 24/7, with an Atom
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: sane-backends (Ubuntu)
Status: New => Confirmed
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** No longer affects: sane-backends (Ubuntu)
** Package changed: sane-backends (Gentoo Linux) => sane-backends
(Ubuntu)
** Changed in: sane-backends (Ubuntu)
Importance: Unknown => Undecided
** Changed in: sane-backends (Ubuntu)
Status: Unknown => New
** Changed in: sane-backends
jon bird, thank you for reporting this and helping make Ubuntu better.
To see if this is already fixed in Ubuntu, could you please test for
this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the
results?
** Package changed: sane-backends (Fedora) => sane-backends (Ubuntu)
**
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