Re: Bugzilla and help users

2014-08-27 Thread Mathias Röllig
I have contacted him. (21.08.2014) No effect. :-( Only the question where he can find a helpdesk for AOO. I directed him do the users forum (22.08.2014). Seeing that he have test cases in the background of his screenshots I sent an email (22.08.2014) to Yuzhen Fan, because he is assigning

Re: Bugzilla and help users

2014-08-27 Thread Reizinger Zoltán
2014.08.27. 13:57 keltezéssel, Mathias Röllig írta: I have contacted him. (21.08.2014) No effect. :-( Only the question where he can find a helpdesk for AOO. I directed him do the users forum (22.08.2014). Seeing that he have test cases in the background of his screenshots I sent an email

Re: Bugzilla and help users

2014-08-27 Thread Alexandro Colorado
Bugzilla admin could have some antispam-blacklist plugin. https://bugzilla.mozilla.org/show_bug.cgi?id=261326 Not sure if it has been implemented or if we have that version. On 8/27/14, Mathias Röllig mroellig.n...@gmx.net wrote: I have contacted him. (21.08.2014) No effect. :-( Only the

Re: Bugzilla and help users

2014-08-21 Thread Mathias Röllig
Hello! Since a couple of days, we have plenty of reports from end-users. Some people sent so many issues as by example: http://tinyurl.com/ker7vkj For me, it must be posted on support forum or dedicated mailing list users@ Maybe a phrase to warn end-users will be better? I want to close this

Re: Bugzilla and help users

2014-08-21 Thread Alexandro Colorado
I dont think this is a good idea, I read a few reports and I find them legitimately. Meaning some of those are well documented and agree that they should be actually solved and fixed. In the past there were complains about Bzilla not being used, and now about being overused. I agree that if they

Re: Bugzilla and help users

2014-08-21 Thread Alexandro Colorado
After going through those bugs seems this is a specific user qualke...@outlook.com seems he is doing intense QA job to build the report however it seems he is either not entirely proficient with the Base program or his installation has some serious issues. AFAIK I couldnt replicate any of his

Re: Bugzilla and help users

2014-08-21 Thread Mathias Röllig
On 8/21/14, Alexandro Colorado j...@oooes.org wrote: I dont think this is a good idea, I read a few reports and I find them legitimately. Meaning some of those are well documented and agree that they should be actually solved and fixed. I've looked into his issues. He simply don't know what he

Re: Bugzilla and help users

2014-08-21 Thread Alexandro Colorado
Maybe would be better to contact him directly to his email as opposed to go issue by issue posting the same message. On 8/21/14, Mathias Röllig mroellig.n...@gmx.net wrote: On 8/21/14, Alexandro Colorado j...@oooes.org wrote: I dont think this is a good idea, I read a few reports and I find

Bugzilla and help users

2014-08-19 Thread FR web forum
Hello list, Since a couple of days, we have plenty of reports from end-users. Some people sent so many issues as by example: http://tinyurl.com/ker7vkj For me, it must be posted on support forum or dedicated mailing list users@ Maybe a phrase to warn end-users will be better?

Re: Bugzilla and help users

2014-08-19 Thread Kay Schenk
On Tue, Aug 19, 2014 at 7:02 AM, FR web forum ooofo...@free.fr wrote: Hello list, Since a couple of days, we have plenty of reports from end-users. Some people sent so many issues as by example: http://tinyurl.com/ker7vkj For me, it must be posted on support forum or dedicated mailing list