Re: check for updates broken?

2020-10-08 Thread Dave Fisher
And we have plans to fix the issue on the server once 4.1.8 is released for a week or two. Sent from my iPhone > On Oct 8, 2020, at 2:24 PM, Pedro Lino wrote: > > Hi John > > >>> On 10/08/2020 8:51 PM John D'Orazio >>> wrote: >> >> Is the

Re: check for updates broken?

2020-10-08 Thread Pedro Lino
Hi John > On 10/08/2020 8:51 PM John D'Orazio > wrote: > Is the "Check for Updates" function broken by chance? Or is it just me? > This is on a Windows 10 PC... It is indeed broken (it has been for some years now) but fortunately it is already fixed in version 4.1.

check for updates broken?

2020-10-08 Thread John D'Orazio
for an update failed. DESCRIPTION: Error reading data from the Internet. Server error message: . Is the "Check for Updates" function broken by chance? Or is it just me? This is on a Windows 10 PC... -- John R. D'Orazio

Re: Check for Updates broken?

2018-12-18 Thread Pedro Lino
Hi Matthias > > > > Version 4.1.6 was released one month ago. > > This problem has not been solved yet (so in theory many users were > > not notified of this update) > > Can this be fixed? > > > > > It has a smaller impact than I would have expected. We

Re: Check for Updates broken?

2018-12-18 Thread Matthias Seidel
Hi Pedro, Am 18.12.18 um 12:23 schrieb Pedro Lino: > Hi all > > Version 4.1.6 was released one month ago. > This problem has not been solved yet (so in theory many users were not > notified of this update) > Can this be fixed? It has a smaller impact than I would have expected. We do have 2

Re: Check for Updates broken?

2018-12-18 Thread Pedro Lino
Hi all Version 4.1.6 was released one month ago. This problem has not been solved yet (so in theory many users were not notified of this update) Can this be fixed? Best regards, Pedro > On December 7, 2018 at 10:12 PM Peter Kovacs wrote: > > > nope. I am the only one who has currently

Re: Check for Updates broken?

2018-12-07 Thread Peter Kovacs
nope. I am the only one who has currently access. On 07.12.18 23:01, Pedro Lino wrote: >> On December 5, 2018 at 10:01 PM Peter Kovacs wrote: >> >> On 05.12.18 08:08, Andrea Pescetti wrote: >>> If yes, we'll have to look into another environment. If no, we can >>> reuse one of these two VMs as

Re: Check for Updates broken?

2018-12-07 Thread Pedro Lino
> On December 5, 2018 at 10:01 PM Peter Kovacs wrote: > > On 05.12.18 08:08, Andrea Pescetti wrote: > > > > If yes, we'll have to look into another environment. If no, we can > > reuse one of these two VMs as the new updates server. > We could try the OpenGrok Server. Has this been tested?

Re: Check for Updates broken?

2018-12-05 Thread Peter Kovacs
On 05.12.18 08:08, Andrea Pescetti wrote: > > If yes, we'll have to look into another environment. If no, we can > reuse one of these two VMs as the new updates server. We could try the OpenGrok Server. - To unsubscribe,

Re: Check for Updates broken?

2018-12-05 Thread Keith N. McKenna
On 12/5/2018 2:08 AM, Andrea Pescetti wrote: > On 25/11/2018 Andrea Pescetti wrote: >> It is a matter of virtual machines and policy. The virtual machines we >> have available for the moment (and one would need to open the URLs >> with "soffice URL" to check) are: >> - https://wiki.openoffice.org

Re: Check for Updates broken?

2018-12-04 Thread Pedro Lino
> On December 5, 2018 at 7:08 AM Andrea Pescetti wrote: > Are the current VMs unreachable from the affected systems? I mean, does > > $ soffice https://wiki.openoffice.org > $ soffice https://forum.openoffice.org > > give "Server error" from the machine where updates cannot be reached? Both

Re: Check for Updates broken?

2018-12-04 Thread Dave Fisher
> On Dec 4, 2018, at 11:08 PM, Andrea Pescetti wrote: > > On 25/11/2018 Andrea Pescetti wrote: >> It is a matter of virtual machines and policy. The virtual machines we have >> available for the moment (and one would need to open the URLs with "soffice >> URL" to check) are: >> -

Re: Check for Updates broken?

2018-12-04 Thread Andrea Pescetti
On 25/11/2018 Andrea Pescetti wrote: It is a matter of virtual machines and policy. The virtual machines we have available for the moment (and one would need to open the URLs with "soffice URL" to check) are: - https://wiki.openoffice.org - https://forum.openoffice.org -

Re: Check for Updates broken?

2018-11-25 Thread Pedro Lino
> On November 25, 2018 at 12:13 PM Matthias Seidel < > matthias.sei...@hamburg.de mailto:matthias.sei...@hamburg.de > wrote: > > No need to download it again as it is already in your profile. Just add > it by using "Add..." > That doesn't work unless you have the oxt file There

Re: Check for Updates broken?

2018-11-25 Thread Matthias Seidel
Am 25.11.18 um 13:09 schrieb Pedro Lino: > Hi Matthias > > >> > > This means that the program is getting version >> information from the server so some communication is passing through... >>> > You did a reinstall without deleting the profile? Probably you >>> updated >>

Re: Check for Updates broken?

2018-11-25 Thread Pedro Lino
Hi Matthias > > > > This means that the program is getting version > information from the server so some communication is passing through... > > > > > You did a reinstall without deleting the profile? Probably you > > updated > some dictionary before and AOO just

Re: Check for Updates broken?

2018-11-25 Thread Matthias Seidel
Am 25.11.18 um 11:58 schrieb Pedro Lino: > Hi Dave, Andrea, all > >> Let’s do our required migrations this week and then we can play with this TLS >> issue. This may be more complex. My concern is whether or not older AOO is >> even using TLS. Since legacy forums and wiki must be cut over by Nov

Re: Check for Updates broken?

2018-11-25 Thread Pedro Lino
Hi Dave, Andrea, all > Let’s do our required migrations this week and then we can play with this TLS > issue. This may be more complex. My concern is whether or not older AOO is > even using TLS. Since legacy forums and wiki must be cut over by Nov 30th we > must prioritize. Agreed. Keep in

Re: Check for Updates broken?

2018-11-24 Thread Dave Fisher
Hi - Sent from my iPhone > On Nov 24, 2018, at 4:08 PM, Andrea Pescetti wrote: > >> On 24/11/2018 Pedro Lino wrote: >> Any news on this issue? Can this be solved by Infra or by someone >> on the PMC? I believe this issue should have some priority especially >> because it affects the Windows

Re: Check for Updates broken?

2018-11-24 Thread Andrea Pescetti
On 24/11/2018 Pedro Lino wrote: Any news on this issue? Can this be solved by Infra or by someone on the PMC? I believe this issue should have some priority especially because it affects the Windows OS users (the vast majority of the users)... It is a matter of virtual machines and policy.

Re: Check for Updates broken?

2018-11-24 Thread Pedro Lino
Any news on this issue? Can this be solved by Infra or by someone on the PMC? I believe this issue should have some priority especially because it affects the Windows OS users (the vast majority of the users)... Regards, Pedro > On November 20, 2018 at 10:30 PM Pedro Lino wrote: > > > Hi

Re: Check for Updates broken?

2018-11-20 Thread Pedro Lino
Hi Andrea, all > On November 19, 2018 at 5:17 PM Andrea Pescetti wrote: > > Can this change be reversed or an exception opened for AOO? > > Sure, we have multiple options available. Including moving this server > to a smaller (or even dedicated) virtual machine. Note that, even if we > miss

Re: Check for Updates broken?

2018-11-19 Thread Branko Čibej
On 19.11.2018 18:17, Andrea Pescetti wrote: > Pedro Lino wrote:>> On November 19, 2018 at 12:52 AM Branko Čibej wrote: >>> It looks like you found the real problem: >>> $ curl -sviI --tlsv1.0 https://ooo-updates.apache.org/ > > This makes sense, but I still don't understand it as the full >

Re: Check for Updates broken?

2018-11-19 Thread Pedro Lino
> On November 19, 2018 at 5:17 PM Andrea Pescetti wrote: > Does the current explanation actually explain why the first command > succeeds on Fedora? (of course, this also reflects in GUI, where the > check for updates only succeeds on Fedora). Not at all. If the problem was simply on the

Re: Check for Updates broken?

2018-11-19 Thread Andrea Pescetti
Pedro Lino wrote:>> On November 19, 2018 at 12:52 AM Branko Čibej wrote: It looks like you found the real problem: $ curl -sviI --tlsv1.0 https://ooo-updates.apache.org/ This makes sense, but I still don't understand it as the full explanation. I mean, if this is due to bundled libraries then

Re: Check for Updates broken?

2018-11-19 Thread Branko Čibej
On 19.11.2018 10:11, Pedro Lino wrote: > Hi Brane, all > >> On November 19, 2018 at 12:52 AM Branko Čibej wrote: >>> Does the Apache web server still support TLS version 1.0? The old >>> version of OpenSSL that we bundle with the Windows and Linux versions >>> doesn't support anything newer than

Re: Check for Updates broken?

2018-11-19 Thread Pedro Lino
Hi Brane, all > On November 19, 2018 at 12:52 AM Branko Čibej wrote: > > Does the Apache web server still support TLS version 1.0? The old > > version of OpenSSL that we bundle with the Windows and Linux versions > > doesn't support anything newer than that. > > > It looks like you found the

Re: Check for Updates broken?

2018-11-18 Thread Branko Čibej
On 18.11.2018 23:30, Don Lewis wrote: > On 17 Nov, Pedro Lino wrote: >>> On November 17, 2018 at 5:32 PM Andrea Pescetti wrote: >>> A nice additional benefit is that this gives us a simple way to >>> reproduce the bug, equivalent to the update notification. >>> >>> $ soffice

Re: Check for Updates broken?

2018-11-18 Thread Don Lewis
On 17 Nov, Pedro Lino wrote: >> On November 17, 2018 at 5:32 PM Andrea Pescetti wrote: > >> A nice additional benefit is that this gives us a simple way to >> reproduce the bug, equivalent to the update notification. >> >> $ soffice https://ooo-updates.apache.org/index.html >> (this fails on

Re: Check for Updates broken?

2018-11-18 Thread Branko Čibej
On 18.11.2018 18:41, Branko Čibej wrote: > On 18.11.2018 17:19, Andrea Pescetti wrote: >> Pedro Lino wrote: >>> However the AOO site does not specify any charset. Could that be the >>> problem? >> I don't think the charset is a major issue, but indeed (if I do the >> same test with openssl) there

Re: Check for Updates broken?

2018-11-18 Thread Branko Čibej
On 18.11.2018 17:19, Andrea Pescetti wrote: > Pedro Lino wrote: >> However the AOO site does not specify any charset. Could that be the >> problem? > > I don't think the charset is a major issue, but indeed (if I do the > same test with openssl) there is something interesting that can > probably

Re: Check for Updates broken?

2018-11-18 Thread Andrea Pescetti
Pedro Lino wrote: However the AOO site does not specify any charset. Could that be the problem? I don't think the charset is a major issue, but indeed (if I do the same test with openssl) there is something interesting that can probably be submitted to Infra for investigation. On any

Re: Check for Updates broken?

2018-11-18 Thread Pedro Lino
> On November 18, 2018 at 2:48 PM Andrea Pescetti wrote: > > For debugging, I suggest using cURL instead of OO, for example: > >     curl -sviI https://www.openoffice.org/ > > Thanks, if the issue is with SSL this indeed helps in finding more > details. Still, curl will always work also on

Re: Check for Updates broken?

2018-11-18 Thread Andrea Pescetti
Branko Čibej wrote: Note that all the sites that fail in your list have wildcard certificates — CN=*.apache.org for the Apache sites and CN=*.openoffice.org for the OO sites. This may be related to wildcard cert support Interesting find, and I was hopeful this could be the solution. But if

Re: Check for Updates broken?

2018-11-17 Thread Pedro Lino
> On November 18, 2018 at 12:00 AM Branko Čibej wrote: > For debugging, I suggest using cURL instead of OO, for example: > >     curl -sviI https://www.openoffice.org/ The output is below * Trying 95.216.24.32... * Connected to www.openoffice.org (95.216.24.32) port 443 (#0) * found 148

Re: Check for Updates broken?

2018-11-17 Thread Branko Čibej
On 17.11.2018 18:32, Andrea Pescetti wrote: > Dave Fisher wrote: >> I’ve been on with Infra on HipChat and both servers are the same with >> the same content internally, > > Yes, I don't see this as a major issue either. It is probably too > early for Infra to jump in, since we haven't identified

Re: Check for Updates broken?

2018-11-17 Thread Keith N. McKenna
> > $ soffice https://ooo-updates.apache.org/index.html > > (this fails on Ubuntu, succeeds on Fedora) > > Note that > > $ soffice https://www.google.com/ > > will work in all cases (so this is not an HTTPS bug per se) and > > $ soffice http://ooo-updates.apache.org/index.html > > will

Re: Check for Updates broken?

2018-11-17 Thread Pedro Lino
> On November 17, 2018 at 5:32 PM Andrea Pescetti wrote: > A nice additional benefit is that this gives us a simple way to > reproduce the bug, equivalent to the update notification. > > $ soffice https://ooo-updates.apache.org/index.html > (this fails on Ubuntu, succeeds on Fedora) > > Note

Re: Check for Updates broken?

2018-11-17 Thread Rory O'Farrell
Just out of interest: AOO420m1(Build:9800) - Rev. 1844412 2018-10-20_11:36:04 - Rev. 1844412 running on Xubuntu 18.04.1 64 bit (fully updated), all four URLs below work Rory On Sat, 17 Nov 2018 18:42:57 +0100 Matthias Seidel wrote: > Hi Andrea, > > Am 17.11.18 um 18:32 schrieb Andrea

Re: Check for Updates broken?

2018-11-17 Thread Matthias Seidel
Hi Andrea, Am 17.11.18 um 18:32 schrieb Andrea Pescetti: > Dave Fisher wrote: >> I’ve been on with Infra on HipChat and both servers are the same with >> the same content internally, > > Yes, I don't see this as a major issue either. It is probably too > early for Infra to jump in, since we

Re: Check for Updates broken?

2018-11-17 Thread Andrea Pescetti
Dave Fisher wrote: I’ve been on with Infra on HipChat and both servers are the same with the same content internally, Yes, I don't see this as a major issue either. It is probably too early for Infra to jump in, since we haven't identified major network-related issues so far (yes, one of

Re: Check for Updates broken?

2018-11-17 Thread Dave Fisher
It is weird. They checked the logs and since the last log role: since the last log roll, the 40 box had 3667 hits to aoo415/check.Update and the 95 box got 6570 Regards, Dave > On Nov 17, 2018, at 8:15 AM, Pedro Lino wrote: > > Hi Dave > >> I’ve been on with Infra on HipChat and both

Re: Check for Updates broken?

2018-11-17 Thread Pedro Lino
Hi Dave > I’ve been on with Infra on HipChat and both servers are the same with the > same content internally, But some configuration must be different because one responds to pings and the other doesn't > I’m being asked for IP addresses to share so that can see if there is an IP > ban

Re: Check for Updates broken?

2018-11-17 Thread Dave Fisher
Hi - I’ve been on with Infra on HipChat and both servers are the same with the same content internally, I’m being asked for IP addresses to share so that can see if there is an IP ban happening. There are circumstances where that would happen in only one location. Regards, Dave > On Nov 17,

Re: Check for Updates broken?

2018-11-17 Thread Matthias Seidel
Hi Pedro, Am 17.11.18 um 11:26 schrieb Pedro Lino: >> On November 17, 2018 at 9:56 AM Andrea Pescetti wrote: >> Another crazy test while at it: you probably know that, if you switch to >> the OpenOffice dialog windows in Preferences - OpenOffice - General, you >> can open URLs directly from

Re: Check for Updates broken?

2018-11-17 Thread Pedro Lino
> On November 17, 2018 at 9:56 AM Andrea Pescetti wrote: > Another crazy test while at it: you probably know that, if you switch to > the OpenOffice dialog windows in Preferences - OpenOffice - General, you > can open URLs directly from within the application. I use that feature daily to edit

Re: Check for Updates broken?

2018-11-17 Thread Marcus
Am 17.11.18 um 10:56 schrieb Andrea Pescetti: Pedro Lino wrote: I don't know if this is relevant but ping to 40.79.78.1 does not work. I can only send/receive packets to/from 95.216.24.32 the same for me. Ping works only for 95.216.24.32. This would have been a good clue, but unfortunately

Re: Check for Updates broken?

2018-11-17 Thread Andrea Pescetti
Pedro Lino wrote: I don't know if this is relevant but ping to 40.79.78.1 does not work. I can only send/receive packets to/from 95.216.24.32 This would have been a good clue, but unfortunately it is exactly the same for me (and in my case updates work). Another crazy test while at it: you

Re: Check for Updates broken?

2018-11-17 Thread Marcus
Am 17.11.18 um 01:14 schrieb Dave Fisher: These IPs are the same as www.apache.org I can only think that there is something flakey on one of these two. I would suggest discussing with Infra on Hipchat. > > $ host ooo-updates.apache.org > > ooo-updates.apache.org has address 40.79.78.1 >

Re: Check for Updates broken?

2018-11-16 Thread Dave Fisher
Hi - These IPs are the same as www.apache.org I can only think that there is something flakey on one of these two. I would suggest discussing with Infra on Hipchat. Regards, Dave > On Nov 16, 2018, at 3:36 PM, Pedro Lino wrote: > > Hi Andrea, all > > I don't know if this is relevant but

Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino
Hi Andrea, all I don't know if this is relevant but ping to 40.79.78.1 does not work. I can only send/receive packets to/from 95.216.24.32 Regards, Pedro - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For

Re: Check for Updates broken?

2018-11-16 Thread Matthias Seidel
Hi Andrea, Am 16.11.18 um 23:40 schrieb Andrea Pescetti: > Pedro Lino wrote: >> Can you check the logs on the server if it received any pings from >> 4.1.4? > > I don't have access to server logs or any kind of statistics; but I > recall someone (Matthias?) monitoring how much traffic we got from

Re: Check for Updates broken?

2018-11-16 Thread Andrea Pescetti
Pedro Lino wrote: Can you check the logs on the server if it received any pings from 4.1.4? I don't have access to server logs or any kind of statistics; but I recall someone (Matthias?) monitoring how much traffic we got from older versions, so maybe someone has access to them. Regards,

Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino
Hi Andrea, Branko, all > On November 16, 2018 at 8:25 PM Andrea Pescetti wrote: > Just restart OpenOffice after each edit and check if now the update > server can be found. Then you should go back to the original version of > the file to avoid that further testing is influenced by the change.

Re: Check for Updates broken?

2018-11-16 Thread Andrea Pescetti
Branko Čibej wrote: I tried this today, just for fun. My curl etc. used the same IPv4 address as the other published results. Maybe the OO updater picks the other server and only that one has problems? In my tests yesterday I tried with both IPs (one at a time) in my hosts file and both

Re: Check for Updates broken?

2018-11-16 Thread Branko Čibej
On Fri, 16 Nov 2018, 17:02 Andrea Pescetti Pedro Lino wrote: > >> On November 16, 2018 at 11:54 AM Andrea Pescetti wrote: > >> $ curl https://ooo-updates.apache.org/aoo416/check.Update > > > > > > > > http://installation.openoffice.org/description;> > > > > The network diagnostics are

Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino
> On November 16, 2018 at 4:02 PM Andrea Pescetti wrote: > In particular, the last output above shows that you can successfully > download the update feed to your computer. You can replace "416" in the > URL with the OpenOffice version you are actually running if you wish to > be 100% sure.

Re: Check for Updates broken?

2018-11-16 Thread Andrea Pescetti
Pedro Lino wrote: On November 16, 2018 at 11:54 AM Andrea Pescetti wrote: $ curl https://ooo-updates.apache.org/aoo416/check.Update http://installation.openoffice.org/description;> The network diagnostics are absolutely perfect (the fact that ncat had to be terminated meant that it had

Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino
> On November 16, 2018 at 11:54 AM Andrea Pescetti wrote: > Can you provide output of the following commands? > > $ host ooo-updates.apache.org ooo-updates.apache.org has address 40.79.78.1 ooo-updates.apache.org has address 95.216.24.32 ooo-updates.apache.org has IPv6 address

Re: Check for Updates broken?

2018-11-16 Thread Andrea Pescetti
Pedro Lino wrote: I receive the error message daily on any computer I use,regardless of location, AOO version or OS (Windows 7 or Ubuntu) This happens with a fresh profile or any profile. OK, let's try with Ubuntu (but you can run the equivalent commands on Windows too). Can you provide

Re: Check for Updates broken?

2018-11-16 Thread Pedro Lino
Hi Andrea, all > On November 16, 2018 at 12:10 AM Andrea Pescetti wrote: > If someone can provide a predictable way to reproduce the issue > consistently, solving it will likely be trivial. I receive the error message daily on any computer I use,regardless of location, AOO version or OS

Re: Check for Updates broken?

2018-11-15 Thread Andrea Pescetti
On 15/11/2018 Pedro Lino wrote: Any news on fixing the "Checking for an update failed." problem? I was never able to reproduce it. Any time I believed I had reproduced it, I found out it was due to local DNS caching on my system (something that is not common for an ordinary user to do).

Check for Updates broken?

2018-11-15 Thread Pedro Lino
Hi all Any news on fixing the "Checking for an update failed." problem? Regards, Pedro