I made a sentence that makes no sense. > -----Original Message----- > From: Dennis E. Hamilton [mailto:orc...@apache.org] > Sent: Monday, November 2, 2015 10:08 > To: dev@openoffice.apache.org > Cc: 'Keith N. McKenna' <keith.mcke...@comcast.net>; ooofo...@free.fr; > 'Rory O'Farrell' <ofarr...@iol.ie> > Subject: [QUESTION] FInding Consistent Responses to User Issues > > I appreciate the way there are requests for specific additional > information > on skimpy bug reports, such as > <https://bz.apache.org/ooo/show_bug.cgi?id=126617>. > > Thanks to those providing those. > > I also notice that providing more information is not always what is > required. For example, unrecoverable document repair cycles are a known > problem family, <https://bz.apache.org/ooo/show_bug.cgi?id=126618>. > > Would it be good to have a list of these recurring problems and > recommendations of where possible work-arounds can be found? Then > everyone > who is responding to bugs and to user reports on dev@ and users@ [orcmid] could supply consistent responses. > > I suspect the best place to compile remedies is on the Forums, so long > as > there is not a long thread of posts where users will find it difficult > to > know exactly what the proposed remedy is and what situation is theirs. > > Is this something that can be done to achieve consistent support of > users > regardless of where they reach us with a difficulty? > > - Dennis > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org
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