Re: [dev] Admin area links ...

2009-12-22 Thread Michiel Beijen
1. No there is not; obviously you can use an existing module such as AdminType or so and work from that. If you like to create a template AdminFoo, maybe to go in the hello-world example, that would be great! 2. We would recommend all people who do OTRS customizations to use OPM packages for

Re: [dev] Admin area links ...

2009-12-22 Thread Kiffin Gish
Thanks for the tip. I've already studied that chapter, but to be honest found it a bit minimal and cryptic. You're right, the best thing to do would be to just dive into the code and figure it out from there. I'll see if I can document another example when I get some spare time. mvg, Kiffin On

Re: [dev] security doucmentation for OTRS

2009-12-22 Thread Christoph Ohliger
Peter, isnĀ“t that first of all a question to LAMP, modsecurity or whatever you use to implement/protect ? Of course the formal testing requirement of OTRS may remain. regards Christoph Peter Sharp schrieb: In order to put OTRS on the outside of our firewall, or let traffic pass through