Hi all, although OTRS 3.1 has been out for some time, I’ve started looking into it this week, in order to safe upgrade our systems. Currently, we are using 2 freetext fields to store the current location of the customer: one for the building and the other for the location inside this building. Our buildings have names in our local language and there’s no point in translating them. I’ve seen there is the script scripts/DBUpdate-to-3.1.pl, which moves the freetext stored in ticket table to dynamic field values. But it seems to me that it will only move the free text fields that OTRS uses (i.e. Decision Result and Due Date). Am I right? If so, Would it be difficult to grab the free text config in 3.0 and insert into dynamic fields in 3.1?
Kind regards, Juan Clavero Almirón
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