[dev] CMDB - authorization for Agents

2014-07-28 Thread Rocco Tocci
Good day to all, Are you aware if there are any plugins or extensions, eventually also for a fee, that allow to authorize the view of the CMDB for Agents? In this particular case I need to profile the agents according to the Configuration Item associated with a Customer Company. For example,

Re: [dev] CMDB - authorization for Agents

2014-07-28 Thread Michiel Beijen
Hi Rocci, this is not a standard feature. More multi-tenancy in OTRS would be great though. The only current framework possibility you'd have is to restrict access based on CMDB classes. -- Michiel On Mon, Jul 28, 2014 at 2:10 PM, Rocco Tocci rocco.to...@tbsit.com wrote: Good day to all, Are