to ask.
((enjoy))
Carlos Rodríguez
On Aug 4, 2015, at 10:02 AM, Úr Balázs urbal...@gmail.com wrote:
Hi,
OTRS 4.0.11 and 5.0.0.beta1 have been released today, but the i18n
.pot files are the same both for 4.0.11 and for 5.0.0.beta1 (and even
for 4.0.10). There are many missing translations
please let us know this with your
bug reports.
Thanks your for the pull requests for the documentation
Yes, incorrect information in the documentation is also as bug, and it deserves
to be tracked correctly, please submit all bugs you find with incorrect
documentation.
((enjoy))
Carlos Rodríguez
.
((enjoy))
Carlos Rodríguez
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Hi Moritz,
((enjoy))
Carlos Rodríguez
On Dec 12, 2013, at 11:12 AM, Moritz Lenz moritz.l...@noris.de wrote:
Hi,
On 12/12/2013 09:18 AM, Martin Gruner wrote:
Hi Moritz,
this sounds great to me.
and it turns out it's not too hard to implement either :-)
See https://github.com/OTRS
Hi Jignesh,
Im this case you need to customize the GI Ticket Operation TicketCreate to skip
CustomerUser validation
Kernel/GenericInterface/Operation/Ticket/TicketCreate.pm
((enjoy))
Carlos Rodríguez
On Feb 18, 2013, at 10:56 AM, Jignesh Kakka (jkakka) jka...@cisco.com wrote:
Hi All
Hi Jignesh,
No, GUI validations are made in for example Kernel/Modules/AgentTicketPhone.pm
and so.
((enjoy))
Carlos Rodríguez
On Feb 18, 2013, at 11:28 AM, Jignesh Kakka (jkakka) jka...@cisco.com wrote:
Hi Carlos Rodriguez,
I was going to use this approach but I am not sure
= $TicketObject
);
((enjoy))
Carlos Rodríguez
On Jan 30, 2013, at 8:41 AM, Juan Manuel Clavero Almirón
juanm.clav...@ibsalut.es wrote:
Hi all,
Perldoc of Kernel/System/MasterSlave.pm states:
Kernel::System::MasterSlave - to handle all ticket master slave tasks ...
SYNOPSIS
Hi Flavio,
I copy - paste your SOAP request into soapUI for testing and it works
correctly, could you try to check the error log from OTRS or APACHE to see if
there is something related to this issue?
((enjoy))
Carlos Rodríguez
On Oct 25, 2012, at 2:37 PM, Flavio Mattos flaviomatto
, only Before, so
the change is only at frontend output parts)
I think this problem exists since otrs 2.4 and maybe before.
This is the root cause of the bugs 7047 and 6975 and maybe others.
What do you think?
((enjoy))
Carlos Rodríguez
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OTRS
/genericinterface.html
Also you can always request a quotation from OTRS sales department in order to
let OTRS create the connector for you.
((enjoy))
Carlos Rodríguez
On Sep 25, 2012, at 1:16 AM, Mike Dupont jamesmikedup...@googlemail.com
wrote:
That sounds very interesting.
Check the existing
Hi Flavio,
I remember there is a bug in the GI search regarding DynamicFields, what
version of OTRS are you using?
Please update to latest.
((enjoy))
Carlos Rodríguez
On Sep 6, 2012, at 1:12 PM, Flavio Mattos flaviomatto...@gmail.com wrote:
Hey!
I've been trying to use the generic
Hi Flavio,
The bug was solved since OTRS 3.1.9, so I will recommend you to update to OTRS
3.1.10 (for security reasons)
http://bugs.otrs.org/show_bug.cgi?id=8360
((enjoy))
Carlos Rodríguez
On Sep 6, 2012, at 6:04 PM, Flavio Mattos flaviomatto...@gmail.com wrote:
Hi Carlos!
I' m using
Hi Stefano, Juan
I totally agree with Juan.
((enjoy))
Carlos Rodríguez
On May 29, 2012, at 9:51 AM, Juan Manuel Clavero Almirón wrote:
Hi Stefano,
I think the info you are looking for is in the dynamic_field_value table.
The object_id field may be an article or a ticket, depending
Hi Juan
Cool that it works for you ;-)
((enjoy))
Carlos Rodríguez
On May 29, 2012, at 9:48 AM, Juan Manuel Clavero Almirón wrote:
Hi all,
I'm afraid I asked after reading the code, but before really trying it.
My first attempt was on a freshly installed test-environment OTRS-3.1.5. I
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