Re: [dev] [OTRS] JavaScriptError: Cannot call method 'Init' of undefined

There you have your problem. OTRS minimizes the JS and CSS Files, these files are generated via local scripts, each per machine. It's the same for the cache files and scripts. You can't yours simply load balance OTRS. There are several steps you have to look after. Regards On Wednesday, April

Re: [dev] [OTRS] JavaScriptError: Cannot call method 'Init' of undefined

Hey, to help you we need some more information like: - Browser - OS - OTRS Version - What Host (Linux, Win) - Webserver - Is anything in the logs (apache / nginx error log) and OTRS Log that maybe related to you action - when does the error occur? regards Johannes 2015-04-08 7:10 GMT+02:00 Ali

[dev] Question regarding Outputfilter in OTRS 4.0

Hey guys, is there any reason or trick to prevent an Pre or Post Outputfilter is started 3 times in AgentTicketZoom? I created a small Outputfilter for the AgentTicketZoom and it gets started 3 times, always with the same template. The other templates are fine. Any ideas on that? OTRS Version

[dev] Pull Request: Max Value to Dynamic Fields in AgentTicketZoom via Sysconf

Hi Devs, I added a config option to change the length of DynamicFields in AgentTicketZoom via Sysconfig. Any comments on this or can I stage it as pull request to the master? Link: https://github.com/hanneshal/otrs/commit/7fd2878faa129abefc75e0b3b6c770f1afcea55f regards