Hi Rocco, On Mon, Feb 4, 2013 at 3:02 PM, Rocco Tocci <rocco.to...@tbsit.com> wrote:
> I would like to create, from a remote client (WinXP), the tickets via soap > with the module rcp.pl resident on my OTRS servers (W2008), the client has > not installed OTRS. > What must be installed on the client to make the request with a perl script > (eg rpc-example.pl) or php? Yeah, you *could* do it from PHP, that is possible. Then you need PHP and I think it includes the SOAP libs needed. There is an PHP sample on the wiki. You can also install Perl, for instance StrawberryPerl. and then 'cpan SOAP::Lite' after which the rpc-example.pl code would work. The other option would be to install Perl on the machine and install this Perl module: https://metacpan.org/module/otrs.CreateTicket.pl using 'cpan App::OTRS::CreateTicket' - it would allow you to create tickets from the command line via the Generic Interface. Hope this helps, -- Mike _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
