Hi Danny, I guess in fact this is more a system setup-type question, so the best place for this will be the otrs@ list, and not the developers-list. But anyway:
* Apache::DBI will only work if you have mod_perl running... it's inside an <IfModule mod_perl.c> block in the apache config file. * mod_perl with StrawberryPerl does not work; this is a known issue, see http://bugs.otrs.org/show_bug.cgi?id=4270 I hope this helps... -- ((enjoy)) - Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Deutschland T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer CU@ IIR Service Desk Forum in Mainz (Germany) and get to know more about OTRS at booth no. 12 from Nov 24-25, 2009! http://bit.ly/1rbdkT Dorp, Danny van wrote: > Hello, > > I use Windows 2003 server SP2 and the OTRS windows installer > otrs-2.4.5-win-installer-2.1.1 > > When upgrading from 2.43 last weekend I had quite some trouble. > First issue was that my zzzauto.pm was no longer compatible. When I put it in > the correct folder otrs stopped working. > So I replaced it with the zzzauto.pm that was delivered with 2.45 and > manually had to copy all settings from my own zzzauto.pm file. > > Second issue is that I cannot get the apache::DBI working: > > use Apache::DBI (); > Apache::DBI->connect_on_init('DBI:mysql:otrs', 'otrs', 'some-pass'); > use DBI (); > > # enable this if you use mysql > use DBD::mysql (); > use Kernel::System::DB::mysql; > > But when I check it in the support assessment it is not enabled. > > Third issue is the mod_perl that cannot start (apache does not start when > enabling it) > > # load mod_perl > LoadFile 'C:/OTRS/StrawberryPerl/perl/bin/perl510.dll' > #LoadModule perl_module modules/mod_perl.so > > And most likely reason is that mod_perl.so is not available in the > installation. > > Is there a new way of enabling these instances that I don't know of? > > Met vriendelijke groet / Best regards, > > Danny van Dorp > > Webmaster and ICT Officer Applications > SNV Netherlands Development Organisation > Dr. Kuyperstraat 5 > 2514 BA The Hague > Tel: +31 (0)70 344 02 57 > Fax: +31 (0)70 385 55 31 > Email ICT: icthelpd...@snvworld.org > Email personal and MSN: dvand...@snvworld.org > > > > DISCLAIMER > > This email and any files transmitted with it are confidential and intended > solely for the use of the individual or entity to whom they are addressed. Any > views or opinions presented in this email are solely those of the author and > do > not necessarily represent those of SNV. SNV accepts no liability for any > damage > caused by any virus transmitted by this email. > > > ------------------------------------------------------------------------ > > > ------------------------------------------------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
