[dev] Strange behavior in layout output

2016-02-19 Thread Finetti, Stefano
Greetings to everyone, I posted this message in the general otrs list but I think that the dev list is more appropriate for this kind of questions. Let me know if I'm wrong, please. I must confess I'm a bit lost with something that never happened before with other customizations I've done in

Re: [dev] Strange behavior in layout output

2016-02-19 Thread Finetti, Stefano
eed it for my purposes. I will try to check into DB.pm and all the objects I use in my module to check for this strange output. 2016-02-19 15:54 GMT+01:00 Moritz Lenz <moritz.l...@noris.de>: > Hi, > > On 02/19/2016 03:11 PM, Finetti, Stefano wrote: > >> Greetings to ever

Re: [dev] Config.pm question

2016-03-10 Thread Finetti, Stefano
> neue Features entdecken und bestellen > > https://www.otrs.com/neu-in-otrs-business-solution-5-mobile-kommunikation-transparente-prozesse/?lang=de > > > Am 01.03.2016 um 12:27 schrieb Finetti, Stefano < > sfine...@lynx-international.com>: > > > > Hi

Re: [dev] Package building error on OTRS 5

2016-03-18 Thread Finetti, Stefano
:Build --source-path > ./LynxCustomersAddOn.sopm --target-directory /tmp --module-directory ." -s > /bin/bash otrs > > > > > Am 18.03.2016 um 09:35 schrieb Finetti, Stefano: > >> Maybe because the PackageIsDownloadable is set to 0? >> I had a more clear error using the old

[dev] Package building error on OTRS 5

2016-03-19 Thread Finetti, Stefano
Hi, I'm trying to bulild an .opm file from a .sopm spec file, but otrs.Console.pl continues to give me an error without any hint of where I should look for the problem. When I launch this command: su -c "/opt/otrs/bin/otrs.Console.pl Dev::Package::Build ./LynxCustomersAddOn.sopm /tmp" -s

[dev] Config.pm question

2016-03-01 Thread Finetti, Stefano
Hi, a simple question (I think). Is it possible to move CustomerCompany configurations that are stored into main Config.pm file into a different file? What I'd like to achieve is a module that adds some option to the Customer Company management in OTRS (for example, type of customer, the erp