Re: dispute resolution page CA:Dispute_resolution

2009-01-17 Thread Ian G
On 17/1/09 01:03, Eddy Nigg wrote: On 01/16/2009 06:16 PM, Ian G: What is the difference? A complaint is a dispute as far as I can see. Dispute: A controversy or dispute occurs when parties actively disagree, argue about, or debate, a matter of opinion. Controversies can range in size from

Re: Proposal to split this list

2009-01-17 Thread Ian G
On 16/1/09 17:33, Paul Hoffman wrote: At 6:05 AM + 1/16/09, Gervase Markham wrote: Nelson B Bolyard wrote: 3. I wonder if the non-developer topics are already within the scope of another extant low-traffic list, namely dev-security (a.k.a. mozilla.dev.security), except that I think the new

Re: dispute resolution page CA:Dispute_resolution

2009-01-17 Thread Eddy Nigg
On 01/17/2009 11:45 AM, Ian G: Once you name another party, then you are likely in dispute. Might be. ...then that should be treated a dispute. The question is, if Mozilla is a party to that dispute. Making a complaint about a CA might be of interest for Mozilla (in its own right), but

Re: CABForum place in the world

2009-01-17 Thread Michael Ströder
Jean-Marc Desperrier wrote: Michael Ströder a écrit : I think that the attitude of not bothering the end user with technical details is the wrong direction because people with technical knowledge need the details to help the end user. Especially since there's not always face-to-face support.

Re: dispute resolution page CA:Dispute_resolution

2009-01-17 Thread Ian G
On 17/1/09 16:19, Eddy Nigg wrote: On 01/17/2009 11:45 AM, Ian G: It's also irresponsible and unprofessional, and likely if we want to make this distinction, we will have to think about a policy of no complaints. You can't have your cake and eat it too. Well, no...somebody is free to complain