You can save your customized template as
Custom/Kernel/Output/HTML/Standard/AgentTicketPhone.dtl
All files (modules and templates) in Custom/Kernel/ have a higher
precendence than those in Kernel/
- Renée
On 02.07.2014 16:13, Jon Legarrea Oteiza wrote:
Hi,
I upgrade to OTRS 3.3.8 and
Thank you Renée, I will try it
De: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] En nombre de Renee B
Enviado el: miércoles, 2 de julio de 2014 16:28
Para: dev@otrs.org
Asunto: Re: [dev] manual file change result in package error
You can save your customized template as
Custom/Kernel