Hi XFree86 dev team,

how good does ATI support you in comparison to nVidia ?

Is it only a manpower problem, that the new ATI cards
based on R3xx chips are missing 3D support (I noticed that
in the 4.4 release notes) ?

Or is it just because you don't get easy hardware or
developer informations from them ?

A few days ago I had to call ATI hotline (where you have
to pay $9.90 for phone support) because of some problems
under XP...

There I mentioned, that I had the feeling that nVidia seems
to support XFree86 team more than ATI, since
- drivers of up to date cards have been available in earlier
  releases than 4.4 and
- there are no restrictions concerning 3D mode

I told ATI that for me as Windows and Unix user it had nearly
been a reason, not to choose the ATI card, even if I think that
ATI cards have better quality and design (256Bit RAM access,
8 parallel pixel shaders, ...).

ATI seems to be interested and wants to know exactly why
I think, that nVidia seems to support XFree86 better.

It seems for me, that this question might be a door opener
for you just for the case there exist some difficulties.

For me personally I'd love to see that you get all the informations
you need from ATI, to make drivers of same quality and "featureism"
(2D AND 3D) like the nVidia ones.

So please tell me something concerning this issue.

For those of you my translation of their mail (see attachement):

+------------------------
Dear Mr Klemm,

concerning our phone call we'd like you to answer some questions
so we can make our support better for customers in Europe.

You mentioned, that you are very satisfied with ATI cards,
but nVidia would offer more support for XFree / Linux.
Could you please describe that for us in detail ?

Do nVidia XFree/Linux driver offer more functionality ?
Do the Linux Developer have better access to driver informations ?
Does nVidia offer more driver for Linux than ATI does ?
Does nVidia offer more support as ATI ?
+------------------------

Best regards

        Andreas ///

-- 
http://www.64bits.de
http://www.apsfilter.org
http://people.FreeBSD.org/~andreas
--- Begin Message ---
Title: XFree / Linux Support # 2118096

Sehr geehrter Herr Klemm,

bezüglich unseres Telefongesprächs am 11.03.2004 möchte ich Sie bitten paar Fragen zu beantworten damit wir unseren Support für unsere Kunden aus Europa verbessern können.

Sie haben erwähnt, daß Sie mit ATI Karten sehr zufrieden sind aber Nvidia mehr Support für XFree / Linux bietet . Wir möchten Sie bitten dieses Thema etaws präziser für uns darzustellen.

Haben XFree/Linux Treiber von Nvidia mehr Funktionen?
Haben die Linux Entwicker besseren Zugang zu Treiberinformationen?
Bietet Nvidia Linux Treiber öfter als ATI?
Bietet Nvidia mehr Support als ATI?


Mit freundlichen Grüßen

Farhad Sadough
Customer Service Representative
ATI Technologies Inc.
www.ati.com


--- End Message ---

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