[IxDA Discuss] Need your help with survey research project

2009-08-05 Thread Cindy Alvarez
Hi all - I'm working on a project to help small companies more effectively do quick and dirty user research. Looking for volunteers to either: - share past surveys with me (send me the questions, feel free to anonymize specific details) OR - have a 5-10 minute conversation (via email,

[IxDA Discuss] Silicon Valley UX book club meeting tonight, 7:30, San Mateo

2009-02-04 Thread Cindy Alvarez
We'll be discussing _The Back of the Napkin_ by Dan Roam. I'll bring pens and paper so we can sketch out some concepts. But please come by even if you haven't read it! It's an important time to stay in touch with contacts and meet new ones. WHEN: TODAY, Weds Feb 4 at 7:30pm WHERE: Three Bees

Re: [IxDA Discuss] Design Strategy: Archetypes vs. Analytics

2009-01-16 Thread Cindy Alvarez
Numbers are great. Most designers should embrace them more, and claw and scream for more metrics where there are none. BUT - they offer no starting point. You have to put something out there for people to react to in the first place. And it's more efficient to have a well-reasoned first guess

Re: [IxDA Discuss] Paperback swamp?

2008-12-18 Thread Cindy Alvarez
Bookmooch.com supports non-US users. Anyone who signs up may choose whether to send only within their country or to anywhere. Requesting a book from another country costs twice as many credits and the sender receives twice as many credits, to compensate for the additional postage costs. Cindy

Re: [IxDA Discuss] UXbook club: the valley edition

2008-12-11 Thread Cindy Alvarez
Thanks Christina! I'm looking forward to the first meeting next week. I've created a Facebook group at http://www.facebook.com/group.php?gid=40506506028 for people to join and figure out how to go from here. Cindy On Thu, Dec 4, 2008 at 7:05 PM, Christina Wodtke cwod...@eleganthack.comwrote:

Re: [IxDA Discuss] UI Team Marketing

2008-11-07 Thread Cindy Alvarez
ANSWER: - How has UI made the difference in the success of product adoption/closing sales/customer satisfaction? - How and when can UI work with stakeholders to produce better results? ASK: - What problems do you have that UI can potentially help you with? Short and simple.

[IxDA Discuss] Recommendations for buying survey audiences

2008-07-22 Thread Cindy Alvarez
Have you used a vendor to purchase a survey audience? If so, who? Did they provide the incentive to the survey takers or did you? Were you satisfied with how much you could target your desired demographic? Please reply offline and I'll compile a list of results. The only company I'm familiar

[IxDA Discuss] Seeking user experience copywriter (SF, contractor)

2008-07-14 Thread Cindy Alvarez
. Thanks, Cindy Alvarez Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org

Re: [IxDA Discuss] Need Feedback: Need to increase conversion rates!

2008-07-01 Thread Cindy Alvarez
On Tue, Jul 1, 2008 at 9:31 AM, Victor Solanoy [EMAIL PROTECTED] wrote: The product name already has a negative element for most people. Products people purchase are a reflection of either their immediate needs, wants or who they desire to be (among other things). The greater the association

[IxDA Discuss] Help on quick survey

2008-06-27 Thread Cindy Alvarez
-question survey and all participants who complete the survey will be entered in a drawing to win one of two $15 Amazon.com gift certificates. * Here's the link: http://www.surveymonkey.com/s.aspx?sm=u_2fWXhmHBX4GJSRKTPDhBmw_3d_3d* Thanks! Cindy Alvarez The Experience is the Product - http

Re: [IxDA Discuss] Customer Conversations White Label Products

2008-06-04 Thread Cindy Alvarez
I've worked on a white-labeled product for a few years now, and here's what we do: - Perform user testing on your product AT the customer site - recruit consumers who use Company X and test Company X's product (be honest that you are not testing on behalf of Company X, maybe say you

Re: [IxDA Discuss] Expense and income tracking apps?

2008-06-03 Thread Cindy Alvarez
Mint is definitely free. They use my company (Yodlee)'s technology but they've built a much better skin on top. Cindy On Tue, Jun 3, 2008 at 11:46 AM, Jeff Gimzek [EMAIL PROTECTED] wrote: sorry, i thought mint was free... where is this $30 request ? On May 30, 2008, at 10:17 AM, Robert

Re: [IxDA Discuss] Ubiquitous computing -- Pulse livescribe smart pen

2008-05-13 Thread Cindy Alvarez
I talked to someone at LiveScribe and the pens are shipping now. :) Hopefully the wait won't be much longer! Cindy -- The Experience is the Product - http://www.cindyalvarez.com On Tue, May 13, 2008 at 9:14 AM, Chauncey Wilson [EMAIL PROTECTED] wrote: I ordered one of these pens a few weeks

Re: [IxDA Discuss] Fighting trolls

2008-03-27 Thread Cindy Alvarez
On Thu, Mar 27, 2008 at 8:22 AM, Calvin Park 박상빈 [EMAIL PROTECTED] wrote: I question the initial premise of this post; is Trolling a problem on this list, (specifically individuals Trolling, with no malice - #3)? For some cases, it can be a problem. For example, I enjoy going to

Re: [IxDA Discuss] Fighting trolls

2008-03-27 Thread Cindy Alvarez
Cindy, In your case, we would use pattern recognition, and in my case, we would simply assume that all posts are potential source of noise. That is exactly the important difference - assuming that all posts are potentially noise. How disrespectful to the user! The thing is, no one thinks

Re: [IxDA Discuss] Skip or not

2008-03-26 Thread Cindy Alvarez
On Wed, Mar 26, 2008 at 7:58 AM, Lin Min [EMAIL PROTECTED] wrote: I am working on a setup wizard for a consumer product. Somewhere toward the end of the wizard we have a two-screen guided tutorial to help users understand the main functions of the remove device (a component of the product).

Re: [IxDA Discuss] Fighting trolls

2008-03-26 Thread Cindy Alvarez
On Wed, Mar 26, 2008 at 3:33 PM, Calvin Park 박상빈 [EMAIL PROTECTED] wrote: For #3... How do we force new users to search for answers before creating a duplicate thread on issues that has been addressed already? Devil's advocate: Why? Isn't this another example of forcing users to adapt to

Re: [IxDA Discuss] Where are all the designers?

2008-02-22 Thread Cindy Alvarez
WOW. I missed Dave's original comment and all I can say is, wow. I'm certainly glad that my early jobs didn't seek to protect me from learning a lot, and quickly. There are certainly some things I wouldn't throw at junior staff. High-pressure client-facing meetings is one of them. ...Actually,

Re: [IxDA Discuss] Portfolios

2008-02-22 Thread Cindy Alvarez
On Fri, Feb 22, 2008 at 11:15 AM, Jack Moffett [EMAIL PROTECTED] wrote: On Feb 22, 2008, at 2:07 PM, Cindy Alvarez wrote: When people put their work in an online format, it's their responsibility to figure out what can I show? how can I explain why what I did was valuable? how can I

Re: [IxDA Discuss] Portfolios

2008-02-22 Thread Cindy Alvarez
I'd agree with that. Lots of products don't make it to market for reasons well beyond the designer's control - and lots of products have a finished state that was nothing like the designer's intent because of exec ex machina. HOW you worked - researched, prioritized, sketched, tested - given

Re: [IxDA Discuss] Do you change who you are for participants?

2007-11-06 Thread Cindy Alvarez
On Nov 6, 2007 10:37 AM, Katie Albers [EMAIL PROTECTED] wrote: This is the part that surprises me...why are you telling the users who you are at all? It helps to have your first name, to increase their comfort, but beyond that, you're just someone doing research to figure out whether the

Re: [IxDA Discuss] Interview Questions - For interviewing a team lead/mgr

2007-10-12 Thread Cindy Alvarez
I'm curious from those that have been through this as to good questions to ask to get a good indication of what that person will be like to work with, as well as possibly work for. As a manager/lead, have you ever inherited a team that you were then responsible for? What were some of the