I am also a supporter of the guideline of graying out any fields or
controls that are not available in the current context, but can be
made available to the user by shifting the context. Among other
reasons stated above, another advantage is that tooltips can be
displayed on the inactive fields or
Thanks to all for the additional comments and links.
Chris, your suggestion to emphasize practical guidelines make good
sense; I am perhaps using the term best practices too loosely in
this thread.
Tanya, I'm looking forward to reading through the ATG design process
paper.
John, thanks for
Thanks for the case studies, Paul. My experience is similar to yours -
nothing will trump the importance of user research and other discovery
and user-centered activities to shape the needs of the portal solution
to the specific organization.
Still, do you not find repeating patterns among these
Dave asks, ...how often do you find yourself collaborating on group
work in your specific role as an IxD or UX designers?
Here's one data point: Over the past 20 years, in the role of IxD or
UX design, I'd estimate that somewhere around 50% of the projects
I've worked on were collaborative with
A few days ago I posted a question about existing materials out there on portal
design (http://www.ixda.org/discuss.php?post=47358#47358). I'm very surprised
that there was no response. I'm starting a new thread rather than posting a
second item to the same thread to ask a closely related
need to make sure I pay attention to?
Thanks,
Paul
~
Paul Eisen
Principal User Experience Architect
tandemseven
http://www.tandemseven.comhttp://www.tandemseven.com/
Welcome to the Interaction Design Association (IxDA)!
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Irrespective of the clean design and professional look of version 3,
the photos create an emotional connection that strongly trumps the
other two.
Paul
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=39055
I can't reference research to support this - and I'm not a guru -
but I am a strong proponent of the principal that content should live
in only one location, as represented in the breadcrumbs and other
primary navigational mechanisms. Convenient links can and should be
located wherever this
Neil, with respect to testimonials on business impact, the Neilsen
Norman reports suggested by Angel's earlier post is a good start.
With respect to quantitative ROI of community features, however, I
would be surprised if there is any decent numbers out there that you
could apply to your own
I had a very similar problem to solve in a recent B-to-B e-commerce
project for a different industry (HVAC parts ordering). Input and
feedback I got from users led me to conclude that they are happy to
log in to see their discounted pricing. They prefer this to not
knowing the price until they add
Outstanding post, Jared. I particularly applaud your characterization
of personas, their role in guiding UCD (and distinguishing it from
ACD), and the need to focus on qualities that actually impact design.
That for me is the key to crafting a set of personas - to create as
FEW personas as is
How about a non-standard, multiline tooltip? Same simple presentation
as the standard tooltip, showing on mouseover with a reasonable
delay. See, for example, the way news story abstracts display upon
rollover of the headline in the CNN news gadget:
Jeff,
Thanks are due to you and all those who made this subscription option
possible. My email client was flooded with IxDA chatter. This is the
perfect solution.
Paul Eisen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org
the consistency of your design to your project stakeholders.
Paul Eisen
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Nick wrote:
There are times when the user may not expect or predict, but
things have to make sense in context. If making sense in context means
presenting in an inconsistent way with other contexts, then why
wouldn't you?
You would. And the distinct context would justify your change. So in
a visual indicator among the cluster, which, on
mouseover, presents a small pop-up panel with just the clustered area zoomed in
for better visual discernment and selection? So that the indicators don't add
too much noise, they can be dim and then grow brighter when the pointer gets
close.
Paul
of the global nav still plays a critical role in
enabling the user to navigate from here to where I want to be reliably and
with confidence.
Paul Eisen
Principal User Experience Architect
tandemseven
Welcome to the Interaction Design
/searching_for_the_center_of_design.
I found it by a web search on the term value centered design.
Paul Eisen
Principal User Experience Architect
tandemseven
Welcome to the Interaction Design Association (IxDA)!
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on the
right side of the panel, as opposed to adjacent to one another.
Paul Eisen
Principal User Experience Architect
tandemseven
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tamlyn Rhodes
Sent: Monday, September 15, 2008 10:40 AM
To: IxDA
Subject: [IxDA
/aug99.asp. HFI probably has some newer
and relevant stuff also summarized in their Technical Material.
Good luck! Let us know what you find.
~
Paul Eisen
Principal User Experience Architect
tandemseven
Welcome to the Interaction
http://girtonlabs.googlepages.com/sensesurface
Thanks for pointing this out, Fred. Interesting technology. This type of input
device certainly opens up some new possibilities.
Paul Eisen
Principal User Experience Architect
tandemseven
?ie=UTF8s=booksqid=1215398882sr=8-1
Paul Eisen
Principal User Experience Architect
tandemseven
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.
Paul Eisen
Principal User Experience Architect
tandemseven
-Original Message-
From: Dan Saffer
snip
The system should never present an error message to a user unless the
user has done everything right but the system itself cannot respond
correctly. Users should otherwise never be allowed
that are sometimes available to a particular user,
but not in the current context.
Hide options that are never available to a particular user.
The latter point is important when considering features to which not all user
roles have access. Leaving those showing but disabled can be frustrating.
Paul
this).
In addition to your suggestion about the wordy tooltip, one often overlooked
area of online help in traditional software is information not only about what
a field or UI element DOES, but also how to find it and how to enable it.
Paul Eisen
Principal User Experience Architect
tandemseven
of the monetary value of
their job?
Paul Eisen
Principal User Experience Architect
tandemseven
416.840.4447 office/mobile
[EMAIL PROTECTED]
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Welcome to the Interaction Design Association (IxDA)!
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, I am frustrated because keyboard navigation
won't allow me to browse the options before choosing one and navigating to the
next page. Simple, yet so often violated on the web.
Paul
~
Paul Eisen
Principal User Experience Architect
tandemseven
416.840.4447 office/mobile
[EMAIL PROTECTED]
http
alternative
[Push buttons] Submit; Back or Cancel (depending on the interaction
model)
Pardon the coarse wording; could definitely use some cleanup. Other
thoughts?
Paul Eisen
Principal User Experience Architect
tandemseven
416.840.4447 office/mobile
[EMAIL PROTECTED]
http://www.tandemseven.com
for details.
Paul Eisen
Principal User Experience Architect
tandemseven
416.840.4447 office/mobile
[EMAIL PROTECTED]
http://www.tandemseven.com
Welcome to the Interaction Design Association (IxDA)!
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beside the
label that will eventually be a live link leading to a page with real
content.
Paul Eisen
Principal User Experience Architect
tandemseven
416.840.4447 office/mobile
[EMAIL PROTECTED]
http://www.tandemseven.com
Welcome
They has been used as an informal replacement for he or she or
one, as in Each student should hand in their assignment when they
finish it.
It's not grammatically correct, but it is universally understood.
Paul Eisen
Principal User Experience Architect
tandemseven
[EMAIL PROTECTED]
http
than pure function.
I *love* the seatbelt analogy, Jeff. So often we as interaction
designers get caught up in designing to reflect or incent usage
patterns, and forget the importance of communicating brand image - such
as trust and confidence - through design elements.
Paul Eisen
Principal User
-10 items each).
I'm curious about the relative use of the Home link in the banner
compared with the logo itself. Do you have any data to share about this
comparison?
Paul Eisen
Principal User Experience Architect
tandemseven
416.840.4447 office/mobile
[EMAIL PROTECTED]
http
- refer to
people who *develop* interfaces as designers. But that opens up a whole
new can of worms that I doubt I have the appetite for.
Paul Eisen
Principal User Experience Architect
tandemseven
416.840.4447 office/mobile
[EMAIL PROTECTED]
http://www.tandemseven.com
by accident. After all, it hasn't always been the case
that someone does or does not know *what* they're doing. Many products
unfortunately still infest this world where someone -- usually an
unwitting coder or software architect -- didn't even know *that* they
were doing (design).
Paul Eisen
colors that are roughly equally spaced around this diagram.
Paul Eisen
Principal User Experience Architect
tandemseven
http://www.tandemseven.com
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