At Cisco we have been using SUMI (Standard Usability Measurement
Inventory) for a few years (not to be confused with SUM, which
Chauncey Wilson mentioned)
Though SUMI is good (as described below) does anyone know of new or
upcoming metrics methodologies/tools for non-web site design?
Our design
Thanks all. That's given me a good bit to think about. I'll update
this thread when I've drafted the goals for my group.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=39589
On Mar 6, 2009, at 1:24 PM, Alan Cox wrote:
I'm curious: what type of goals and metrics exist in your company
that are related to good user experience and good design? Do you
have goals metrics that are company-wide, team-wide and
individual?
I actually think this is really, startlingly,
As it grows, the company I work for is becoming more metric-driven.
Ultimately, I support the idea of having goals and metrics that help
us understand whether we're doing good work, the right work, etc.
I don't expect goals metrics to ever tell the whole story; the
world is squishy and numbers
Hello Alan,
You might want to get the book Built for Use: Driving Profitability
Through the User Experience
By Donoghue, Karen and Schrage, Michael D
The book never got the attention it should have, but it is full of
good information and stories about how to connect:
Business goals with User
-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Alan
Cox
Sent: Friday, March 06, 2009 1:25 PM
To: disc...@ixda.org
Subject: [IxDA Discuss] Design/UX goals in your company
I'm curious: what type
Here are some classic references that discuss usability goals. The
earliest examples of usability specifications that I could locate came
from Tom Gilb in the late 1970s and early 1980s. Whiteside, Bennett,
and Holtblatt's chapter in the Handbook of HCI described usability
specifications and
I've been working on using desired user responses as a way to
communicate design intent. These responses are potentially measurable
goals, but more importantly they are effective at getting
non-designers to understand the core objectives of a project.
It's important to be able to measure design
