Re: [IxDA Discuss] Strategic Interaction Design

2009-01-16 Thread Leo Frishberg
And, to add my bit to the topic, I've spent a few years teasing out some of these issues within the context of an industrial tools manufacturer. Some of my initial musings that can be made public can be viewed at: http://www.chifoo.org/index.php/resources/resources_archive_complete/C7/ The

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-16 Thread Nathaniel Flick
Ah yes, strategy. :) At my company there are no Project Managers (insane, right?!) so we IxDers are tasked with inital Project Management (ie. strategy). Ignoring that whole can of worms, I think IxD can serve as the initial strategists for a project and probably shoud, by definition. Where the

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-15 Thread Daniel Szuc
Enjoyable reading and bookmarked! From Andrew Otwell - Finally and perhaps most importantly: what does a strategy look like? Is it a diagram? A narrative document? A phrase that the CEO repeats at every chance? A spreadsheet of numbers? From mark schraad: Years later, it is often hard to

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-15 Thread Daniel Szuc
And some related pieces to my previous post - * The Experience Vision - http://www.uie.com/brainsparks/2006/05/31/the-experience-vision/ * SpoolCast: Product Evolution with Adaptive Path%u2019s Peter Merholz -

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-09 Thread Steven Libenson
I am enjoying the perspectives shared in this thread. My previous post was about multi-channel strategy and interaction design. There appears to be an appetite for describing business unit strategy more broadly, so I thought I'd wade in again. I worked for many years at one of the world

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-07 Thread Barbara Ballard
On Jan 6, 2009, at 7:18 AM, Christina Wodtke wrote: ... you could even simplify that to Strategy is the plan for how to On Tue, Jan 6, 2009 at 5:32 PM, Peter Merholz pete...@peterme.com wrote: I'm wary of reducing strategy to just the plan, because, as we all know, plans often (usually?) need

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-07 Thread Joshua Porter
I think of strategy as the way to create a long-term advantage. For a football team, it might be to tire a big and slow defense. For an product company, it might be to differentiate itself in a commodity market by offering high margin products. (Apple) For a social software company, it might

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-07 Thread Christina Wodtke
Strategy is like the word design. That's a problem we should all be familiar with. ;) There does seem to be value in emphasizing a capital S Strategy, which is what we are all referring to quite naturally, but not forgetting the small s strategy which is the heart of it having value or not. It

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-06 Thread dave malouf
I'm going to be overly simplistic for the moment b/c people are getting very heady (even for me). As a designer I think of strategy in two different ways. 1. Why? - The strategy conveys the why. Which in my mind relates to all goals for the project. 2. Vision - Strategic planning in the design

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-06 Thread Mike Padgett
Christina, At the risk of pushing the off-topic thing too far, I read Atul Gawande's Complications a couple of years ago and it was indeed excellent but I confess to being surprised that it might have been highly relevant to design (or rather that I missed that ;-)). Would you mind

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-06 Thread mark schraad
it's really pretty simple... its your plan, your methods and approach to achieving the design goal. it can be as detailed or all encompassing as you like. if your design strategy is a layer below and dependent upon the biz strategy, then cool. that's pretty normal. in fact... that is why I

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-06 Thread Will Evans
Some of my thoughts on Strategy, which takes up about 40% of this designer's time. http://blog.semanticfoundry.com/expertise/strategic-design/ http://blog.semanticfoundry.com/category/strategy/ ~ will Where you innovate, how you innovate, and what you innovate are design problems

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-06 Thread Christina Wodtke
Peterme makes some excellent points worth considering about the nature of strategy. Strategy happens over and over again, at multiple points in the work of a comapny. You have a company strategy, a business strategy, a product strategy and a design strategy. As Barbara said Strategy is the plan

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-06 Thread allison
My gut response is: You need to know how to learn what you don't know, and then use that information to make something that sells enough to at least pay your stockholders. That may be (really) overly simplistic and I haven't participated in strategy before, but I think the details depend on your

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-06 Thread Angel Marquez
Freehttp://scpd.stanford.edu/search/publicCourseSearchDetails.do?method=loadcourseId=1284914 On Tue, Jan 6, 2009 at 9:52 AM, allison alliwalk1...@yahoo.com wrote: My gut response is: You need to know how to learn what you don't know, and then use that information to make something that sells

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-06 Thread Peter Merholz
On Jan 6, 2009, at 7:18 AM, Christina Wodtke wrote: ... you could even simplify that to Strategy is the plan for how to I'm wary of reducing strategy to just the plan, because, as we all know, plans often (usually?) need to be changed once you start acting. That's why philosophy and

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Kevin Silver
Christina, great point on tactics. I recently gave a presentation for an organization with a colleague and we split the talk up into two sections strategy and tactics. It was a natural approach. More and more in my work I am making the distinction. Let's talk about strategic direction and

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Jack Moffett
For me, this brings to mind a question I was asked once in an interview. 'Have you ever recommended a non-software/computer solution to a customer's problem?' This was asked with the knowledge that I worked for a software development firm. Typically, by the time I am involved in a project,

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Will Evans
1 sentence for a strategy? I wrote a draft of the strategy document for IxDA new community platform and it was 6 pages. It starts with the context, moves quickly through the value and purpose of the organization and then breaks the strategy into 3 major themes with objectives, goals,

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread j. eric townsend
[note: I'm looking at this as someone who's done a fair amount of engineering/project integration across disciplines, not as a designer. So maybe strategic means something very different for me. If that's true, it does for lots of other people outside the design field, and it will have to be

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread David Malouf
For me the IxD strategy portion is about creating the narrative that is the framework around the interactions and interfaces we design. In the end interaction designers are the story tellers and the interface and industrial designers are the production artists of the theater that is the user

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Christina Wodtke
I have a section in my 2nd edition on what you need to know about business needs and your business model, and how that affects your choices. I agree that it is increasingly important (especially in our current economic climate) for designers to understand their role in the business. the long and

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread mark schraad
On Jan 5, 2009, at 1:52 PM, Barbara Ballard wrote: Really, I think of design as tactics employed in product strategy. It seems like execution to me, though that's certainly arguable. This is exactly the mind set that I have spent the last 10 - 15 years trying to correct, or at least

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread chadvavra
My thoughts are very much along the same lines as Fred's. Business Strategy and Design Strategy are two very different beasts. In my corporate experience business strategy leads and is part of the RFP, pitch-creation, pitch process and rarely involves a UX professional. Design strategy happens

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Barbara Ballard
On Mon, Jan 5, 2009 at 1:50 PM, mark schraad mschr...@gmail.com wrote: Really, I think of design as tactics employed in product strategy. It seems like execution to me, though that's certainly arguable. This is exactly the mind set that I have spent the last 10 - 15 years trying to correct,

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Christina Wodtke
a heuristic is a short sentence that represents a larger body of experience. same for strategy-- your six pages should be summerizable to everyone working on the IxDA can quickly make choices that pushes the IxDA in the right direction. They can't carry six pages around in their heads. How about,

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread mark schraad
I really dislike 10 word summaries of complex issues. Its most often a disservice and inaccurate. Abstracts work really well when done right (but rarely are outside of academia). Keywords and subject headers can help... but If it is important to you... take the time. Mark On Jan 5,

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Andrew Otwell
Of course, when you're really digging into a complex problem, it's a danger to minimize it to an acronym. But if you don't have a pithy, sexy, or scary meme-scale version that people can *instantly* recall during prioritization sessions or scribble on a postit, you run the risk of getting lost

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread chadvavra
Wilken's Law: The effectiveness of research is inversely proportional to the thickness of its binding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=36819

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Robert Hoekman Jr
Wilken's Law: The effectiveness of research is inversely proportional to the thickness of its binding. I couldn't agree more. In fact, Gladwell's book Blink even backs up this idea. Back to the topic now ... -r- Welcome to

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Angel Marquez
Is 'The Tipping Point' as good as 'Blink'? On Mon, Jan 5, 2009 at 1:45 PM, Robert Hoekman Jr rob...@rhjr.net wrote: Wilken's Law: The effectiveness of research is inversely proportional to the thickness of its binding. I couldn't agree more. In fact, Gladwell's book Blink even backs

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Uday Gajendar
For me, strategy is inextricably related to leadership (or being a design visionary commanding a design strategy). So then the question might really be: what are the leadership qualities needed to a) properly envision a compelling, valuable, integrative design concept and b) enable its fruition

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Steven Libenson
Some-time lurker, first-time poster. Haven't commented before because I'm not a UX professional. But with 15 years of strategy experience consulting to large and small companies and as entrepreneur, I'll wade in here. My apologies for botching any protocols and being long-winded. Chad, perhaps

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Peter Van Dijck
Those are some of the best strategy questions I've ever heard. We tend to work from product idea on, not from strategy. I do think at least a vague understanding of strategy is important for designers. The problem of course, is that strategy is such a wide encompassing topic. In the same vain, I

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Natasha Dwyer
on this (for instance, how to charge). Cheers, Natasha -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Dan Saffer Sent: Monday, 5 January 2009 5:44 AM To: IXDA list Subject: [IxDA Discuss] Strategic Interaction

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Jeff Parks
Nothing wrong with metaphors, Dave. In fact, I think we should be using more of them to communicate ideas. :) Cheers, Jeff David Malouf wrote: For me the IxD strategy portion is about creating the narrative that is the framework around the interactions and interfaces we design. In the end

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Christina Wodtke
it's the same problem with Heuristics-- if you ONLY get the short version, it is meaningless and doesn't stick. But if it is a shortcut to the longer version, which has at least been shared if not (preferably) co-created with a larger team, than it is invaluable. On Mon, Jan 5, 2009 at 1:25 PM,

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Christina Wodtke
Peter, You make a good point in that understanding the business goals are important, but not all businesses are in the short term in it to make money. Some, like Flickr and delicious built up valuable business intelligence that led Yahoo to acquire them. If you don't live in the valley, you may

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Christina Wodtke
Yes. Outliers is good also. If you love these, try Better and Complications by Gladwell's pal Atul Gawnde. HIGHLY relevant to design, despite being about medicine. On Mon, Jan 5, 2009 at 4:05 PM, Angel Marquez angel.marq...@gmail.comwrote: Is 'The Tipping Point' as good as 'Blink'? On Mon,

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Peter Merholz
I will chime in and say that Andrew Otwell's comments are probably the most appropriate for the 2nd Ed of D4I, given the primer-like nature of the book. I think it might be harmful to equate strategy with business as many are doing here. I think the magic of D4I is approaching IxD in an

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Angel Marquez
Better and Complications sound like this book I read along time ago:Conversation With Neil's Brainhttp://www.amazon.com/Conversations-Neils-Brain-Thought-Language/dp/0201483378 I agree, totally goes hand in hand with design. I think Outliers strikes my attention most. This thread kind of makes

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Jacob Burghardt
I am enjoying this thread a great deal. Thanks to Dan for starting it! I look forward to seeing what you come up with on this topic in your new edition. Some background: I do strategic UX consulting for clients who create (often complicated) applications for thinking work (e.g. a scientific

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-05 Thread Dan Saffer
On Jan 5, 2009, at 8:54 PM, Jacob Burghardt wrote: I am enjoying this thread a great deal. Thanks to Dan for starting it! I look forward to seeing what you come up with on this topic in your new edition. I'm going to cut and paste this thread into the book and be done with it. ;) Dan

[IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread Dan Saffer
I'm starting a revision of my book Designing for Interaction. http://www.designingforinteraction.com In the second edition, I'd like to include a chapter on Strategy, that is: how to decide WHAT should be designed and WHY. So when I ask, what should interaction designers know about

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread Neil Cadsawan
Like most answers here and in other places, it depends. Is this strategy for a project or a business? It depends on who is responsible for strategy in both your company and at the client's. Is it just you, someone else or a team? What's the situation on the client's side? Is it the person

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread William Brall
If you really want to do good, you should make the chapter about how to educate the people you work with in charge of business strategy about IxD and why it is important for a product. And what parts of a product should get focus. Whomever is already doing business strategy would be best equipped

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread Jim Leftwich
The extensive discussion that I, Luke Wroblewski, Bob Baxley, and Dirk Knemeyer had on Design Vision back in 2006 covers a lot of our career-long observations, lessons, and experiences on the subject of Design Vision and the need for strategic leadership by designers: You can get the whole

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread Kevin Silver
Hi Dan, When I think of strategy as applied to IxD, I think about how behavior will affect the overall experience. Also, what is the strategic purpose of the conversation. Is it singular, a one time thing or is it (or can be) perpetual. I was just talking with someone about their online

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread Boon Sheridan
Dan, I respond%u2026 Do you mean what should Interaction Designers know about Strategy as a practice or about the strategy of the project they're working on? If it%u2019s big %u201CS%u201D Strategy I believe Interaction Designers should have at least a firm grasp of what%u2019s going on with

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread Fred Beecher
On Sun, Jan 4, 2009 at 1:42 PM, Neil Cadsawan n...@cadsawan.net wrote: Like most answers here and in other places, it depends. Is this strategy for a project or a business? I think Neil's differentiation here is a very important one to make and I'd like to elaborate on it a little. It is

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread mark schraad
You did not specify you application of the word strategy... but I use four basic frameworks for design strategies. They are as follows... a) filling the order. This is almost a non-strategy, but it really has to be mentioned as the lower common denominator. The scenario is: the client or

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread Andrew Otwell
So when I ask, what should interaction designers know about strategy? You respond... The other answers seemed to focus on strategy for a design firm (how do we get and retain more and better clients) or strategy for selling design to clients (how do we convince clients to value our services

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread Dan Saffer
Awesome thread everyone. We should talk about this more often. Dan Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread tania Schlatter
Interaction designers need to know the basics - that strategy can (and should) provide a framework for whatever you are designing. When defined early and inclusively, it is a tool for aligning teams, a touchstone for evaluating solutions and provides a benchmark for defining success. More

Re: [IxDA Discuss] Strategic Interaction Design

2009-01-04 Thread Steve Baty
Dan, In addition to the excellent responses you've already received from Mark, Tania, Andrew, Fred and others, I would include the need to understand the concepts of differentiation and positioning (in a business sense) and the ways in which interaction design can contribute to corporate (or