Hi Steve,

Hmm... That's odd. Did you run Process Explorer to see that the old
DQSDTools was all gone?

I really see no reason for Backspace to give up unless you have some
sort of conflict. What's your OS?

Thanks,
- Kim

On 7/23/07, Steven Bellamy <[EMAIL PROTECTED]> wrote:
> Cleaned all the 3.1.9.2 out. Removed all instances of
> DQSDTools.dll
>
> Installed 4.0 RC - Backspace key still doesn't work.
>
> Falling back to 3.1.9.2
>
> DANG!!!
>
> Steve
>
> -----Original Message-----
> From: Kim Gräsman [mailto:[EMAIL PROTECTED]
> Sent: Sunday, July 22, 2007 10:06 AM
> To: Steven Bellamy
> Subject: Re: [DQSD-Users] RC3 Backspace key issues -
> still there
>
> Hi Steve,
>
> On 7/22/07, Steven Bellamy <[EMAIL PROTECTED]>
> wrote:
> >
> > Yes I had this version installed.
> >
> > Dave's Quick Search Deskbar
> > Version 3.1.9.2 - April 5, 2006
> >
> > I uninstalled everything except local aliases and
> preferences.
> > Rebooted and installed RC3.
> >
> > I have fallen back to 3.1.9.2 - backspace works fine
> now so it's
> > definitely DQSD RC3
>
> Thanks for the detailed info! What we've seen is, when
> uninstalling,
> sometimes the DQSDTools.dll doesn't get properly
> unregistered and removed,
> and we're not sure why.
>
> The 3.1.9.2 DQSDTools keyboard handling conflicts with
> the new, improved,
> Vista-friendly (I hope) 4.0 keyboard handling, so it
> would appear not to
> work.
>
> If you feel up for it, it would be great if you could
> try uninstalling
> again, and then force-fully removing DQSDTools.dll (it
> will probably still
> be there and locked after uninstall, but you can
> rename it and reboot, and
> it should no longer be loaded by Explorer).
>
> Then install the 4.0 RC and see what happens.
>
> Before going through that, you could use Process
> Explorer [1] to see which
> DQSDTools.dll is loaded (Find -> Find Handle or
> DLL..., and search for
> DQSDTools.dll), check where the path points and check
> the version of the
> loaded DLL (Right-click, Properties, Version tab.) It
> should be 4.0.0.3 or
> at least starting with 4.
>
> Hope that helps,
> - Kim
>
> [1]
> http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/ProcessExp
> lorer.mspx

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