Re: On educational discounts documentation issues

2012-08-23 Thread rebecca officer
Hi Rob I've grumbled on here about an FM10 crash a couple of times in the last year. An Adobe engineer got in touch each time. I was impressed! And the crash has been fixed in FM11 - I'm definitely impressed. I agree with you about printed manuals, though. We'll be buying a few copies of

On educational discounts & documentation issues

2012-08-02 Thread rebecca officer
Hi Rob I've grumbled on here about an FM10 crash a couple of times in the last year. An Adobe engineer got in touch each time. I was impressed! And the crash has been fixed in FM11 - I'm definitely impressed. I agree with you about printed manuals, though. We'll be buying a few copies of the

On educational discounts documentation issues

2012-08-01 Thread Rob Shell
Hi Framers: Down here in South Africa I have been trying to get educational discounts for Frame products, like TC4, but so far no luck, but then the fat lady has not sung her FM11 aria yet. There is a long-term, industry-wide aversion to full print documentation. This is a great pity. I am sure

RE: On educational discounts documentation issues

2012-08-01 Thread Combs, Richard
Rob Shell wrote: I also do not understand why nobody from Adobe watches this space and comments. Disconcerting to say the least. Cobbler, keep to your last. I count four posts from Adobe Framemaker employees in the past week. Richard G. Combs Senior Technical Writer Polycom, Inc.

On educational discounts & documentation issues

2012-08-01 Thread Combs, Richard
Rob Shell wrote: > I also do not understand why nobody from Adobe watches this space and > comments. Disconcerting to say the least. Cobbler, keep to your last. I count four posts from Adobe Framemaker employees in the past week. Richard G. Combs Senior Technical Writer Polycom, Inc.

On educational discounts & documentation issues

2012-08-01 Thread Rob Shell
Hi Framers: Down here in South Africa I have been trying to get educational discounts for Frame products, like TC4, but so far no luck, but then the fat lady has not sung her FM11 aria yet. There is a long-term, industry-wide aversion to full print documentation. This is a great pity. I am sure