[google-appengine] Re: App Engine blocking users due to Unusual Traffic

2013-04-10 Thread Hamish
Thanks for the reply Vinny. No we are not using a reverse proxy, we operate a service that our customers can use so we have requests coming from all over world. Our customers have their own users so an individual customer may have many many thousands of users but we only see requests from our

Re: [google-appengine] Re: App Engine blocking users due to Unusual Traffic

2013-04-10 Thread Jeff Schnitzer
Welcome to the multi-headed hydra that is Google. The GAE team is fairly responsive (well, by Google standards) but it is pretty much impossible to get anything fixed in the rest of Google's infrastructure. The only option is to hack around issues like this as best as possible - you will not see

[google-appengine] Re: App Engine blocking users due to Unusual Traffic

2013-04-09 Thread Vinny P
Whoa, you asked a lot of questions there! Taking it question by question: On Monday, April 8, 2013 3:37:42 AM UTC-5, Hamish wrote: We are getting reports from some of our users that they are getting blocked from making requests to our application on App Engine. They say they are getting

[google-appengine] Re: App Engine blocking users due to Unusual Traffic

2013-04-08 Thread Hamish
Also - I'm not sure why this happened but the visibility of the production ticket I created was changed to Only users with Commit permission can see this issue. last week for some reason. On Monday, April 8, 2013 9:37:42 AM UTC+1, Hamish wrote: We are getting reports from some of our users