Follow up on some more troubleshooting we did,

1. we created another app id, and uploaded the same code, and we were able
to get it working.
2. We created another version of the same code in the same appid, but it did
not work
3. we suspected the data store and we cleaned up all our app, and now it is
working fine ( so far )

This is concerning to us, as we are planning to go live very soon. What is
that in our data store that caused this issue to occur ? Is there a way to
determine that? We did not get any information in the logs apart from
continuous stream of 500 errors ( and 203 errors).

We do not mind paying for always on, but will that make it go away?

We seek help / guidance from the google app engine team to diagnose any
problems with our app by looking at our app behaviour, before we expose our
customers to the risk.

Thanks in advance.

Regards
Prashant





On Fri, Mar 4, 2011 at 10:45 AM, Prashant Hegde <prashant.he...@gmail.com>wrote:

> Dear Appengine team,
>
> Our application is experiencing 500 errors for the past 12 hours. Currently
> our pages are not coming up at all. One example of the log is as follows.
>
> -------------------------
> *2011-03-03 16:22:49.391 /admin/[OUR_URL] 500 10466ms 0cpu_ms 0kb
> AppEngine-Google; (+http://code.google.com/appengine)*
> *0.1.0.1 - - [03/Mar/2011:16:22:49 -0800] "GET /admin/[OUR_URL] HTTP/1.1"
> 500 0 - "AppEngine-Google; (+http://code.google.com/appengine)" "[OURAPP].
> appspot.com" ms=10466 cpu_ms=0 api_cpu_ms=0 cpm_usd=0.000028
> queue_name=__cron task_name=48e5f5bf96117979c2ac24c0c5a7ed25 exit_code=203
> *
> *
> *
> *2011-03-03 16:22:49.322*
> *A serious problem was encountered with the process that handled this
> request, causing it to exit. This is likely to cause a new process to be
> used for the next request to your application. If you see this message
> frequently, you should contact the App Engine team. (Error code 203)*
> *---------------------------------*
> *
> *
> *
> *
> Also, for the past couple of days we are seeing far too many
> loading_requests, inordinate delays.. Need help from the appengine team. In
> case you want the app ID let me know, I will share it privately anyone
> interested.
>
> Thanks a lot for your help.
>
> Prashant
>
>
>
>
>
>

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine for Java" group.
To post to this group, send email to google-appengine-java@googlegroups.com.
To unsubscribe from this group, send email to 
google-appengine-java+unsubscr...@googlegroups.com.
For more options, visit this group at 
http://groups.google.com/group/google-appengine-java?hl=en.

Reply via email to