What version of the HtDig you are running?

Thanks.


On Thu, 23 Jan 2003, Jessica Biola wrote:

> I have a couple documents that have text like this:
>
>    A123-456
>
> I've turned off the punctuation characters in htdig
> configuration file.  When I search for: A123-456 I get
> an exact match with the excerpt highlighted.  But, if
> I search for: "A123 456" I also get a document match,
> but the excerpt does not show up.
>
> I am guessing that the reason it is not showing up is
> because there is a routine looking for the matching
> text header/document to add to excerpt and highlight.
> While the search term does match (both words are
> within one word of proximity in the phrase) the
> document, the excerpt doesn't.
>
> Can someone help me fix this?  Some of our employees
> are searching our parts indexes and get confused as to
> why sometimes excerpts show up and sometimes they do
> not.  Its so useful to have them show up in the
> results page because it helps them save time (knowing
> the context of the search query in a document is very
> helpful).
>
> I think that the same problem pops up with word
> endings (i.e. "test running" would match "tests run"
> but an excerpt would not show up unless the query
> matched the appearance of hte matching text verbatim).
>
> -Jes
>
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Neal Richter
Knowledgebase Developer
RightNow Technologies, Inc.
Customer Service for Every Web Site
Office: 406-522-1485




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