Hi Edson!
Really, the word chamado would be much more appropriated on most of
support environment. But here at the enterprise I work we use a software
that name IT request as Solicitação and I wanted to have backward
compatibility. :) My installation didn't contain the files
AgentTimeAccounting
Some months ago (http://lists.otrs.org/pipermail/i18n/2010-May/000454.html),
I've sent several OTRS files translated to Portuguese Brazilian by me
covering TICKET, FAQ, ITSM, SURVEY, CALENDAR and FILEMANAGER modules. I've
spent a lot of time translating deeply these files, then I summited them to
after an update? Otherwise 3.0 and 3.x will not contain your
changes to 2.4.
Sorry again! Best regards, mg
Am 22.03.11 18:36, schrieb Murilo Moreira de Oliveira:
Some months ago (http://lists.otrs.org/pipermail/i18n/2010-May/000454.html),
I've sent several OTRS files translated to Portuguese
