Hi All,

 

I am using JAWS 14 on a Windows 7 machine with Office 2010.  Yesterday I
updated my computer to I.E.10 which required me to update my operating
system along with all the various Microsoft updates that I did not know I
needed until I started this process.  I am finding that JAWS is not reading
in the following situations:

 

.         When in Outlook I can use the down arrow to move down through the
items in the list of the Inbox and other folders, and JAWS reads just fine.
When I use the up arrow, JAWS will not read, nor does it appear to me that I
am even able to move up in the list.  

.         When in an e-mail message I cannot use the up arrow to move back
in the message to review what I wrote.

.         When on a web page I can use the down arrow and tab key to move
forward/down on the page, but I cannot move up/back using the up arrow or
Shift+Tab.

.         In a Word doc I can again move down and hear JAWS read each line,
but again cannot move up.

 

While writing this message, I have found that I can use the right and left
arrows and Control with right and left arrows to move around, and
Control+home to get to the beginning of the message.

 

Does anyone have any ideas about what is wrong?

 

Thanks,

Annette

 

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