I Pat
On Fri, October 20, 2006 17:01, Patricia Hickin wrote: > Hope it's OK to ask this. > > I've decided to give Ancestry a whirl and am totally frustrated -- I don't > expect you to answer this question, but if you can tell me how to get help > from Ancestry I'll appreciate it! > > EVERY family tree says my grandparents (born in MD) were married in > Botetourt Co., VA, in 1785. From my personal use of Botetourt Co., > marriage > records in person in the courthouse, I know the Bot Co marriage records > begin in 1785. > > I do not think my grandparents were in Botetourt Co until the 1790s. > > So, I want to look at the BC records in the ame way that you can browse > census images on HeritageQuest. > > I FINALLY found on Ancestry Help how to find out what original record > groups > are available on Ancestry and how to browse them, but when I attempted to > follow the directions, I lost the Help screen, could not find what I'd > been > instructed to look for. > > Then I could not find that help screen again. > > A few minutes earlier I had sent a question off to Ancestry by email; now > I > cannot find out how to do that!! > > Before signing up, I thought I read that they had an email group or forum > for help using Ancestry AND finding ancestors. (Like this group for > Legacy) > Now I can't find that either. > > So I did an individual marriage search and left EVERY field blank except > for > county name. It came up with only 70 marriages in a period of about 35 > years! > > So all I want to know is how to communicate with Ancestry so I can find > out > how to get to original images -- or find out whether they're even > available!! > > My email address is below. > > Many thanks, > > Pat > [EMAIL PROTECTED] > > > > Legacy User Group guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable archives at: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > For online technical support, please visit > http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe please visit: > http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp