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Pat

On Fri, October 20, 2006 17:01, Patricia Hickin wrote:
> Hope it's OK to ask this.
>
> I've decided to give Ancestry a whirl and am totally frustrated -- I don't
> expect you to answer this question, but if you can tell me how to get help
> from Ancestry I'll appreciate it!
>
> EVERY family tree says my grandparents (born in MD) were married in
> Botetourt Co., VA, in 1785.  From my personal use of Botetourt Co.,
> marriage
> records in person in the courthouse, I know the Bot Co marriage records
> begin in 1785.
>
> I do not think my grandparents were in Botetourt Co until the 1790s.
>
> So, I want to look at the BC records in the ame way that you can browse
> census images on HeritageQuest.
>
> I FINALLY found on Ancestry Help how to find out what original record
> groups
> are available on Ancestry and how to browse them, but when I attempted to
> follow the directions, I lost the Help screen, could not find what I'd
> been
> instructed to look for.
>
> Then I could not find that help screen again.
>
> A few minutes earlier I had sent a question off to Ancestry by email; now
> I
> cannot find out how to do that!!
>
> Before signing up, I thought I read that they had an email group or forum
> for help using Ancestry AND finding ancestors.  (Like this group for
> Legacy)
> Now I can't find that either.
>
> So I did an individual marriage search and left EVERY field blank except
> for
> county name.  It came up with only 70 marriages in a period of about 35
> years!
>
> So all I want to know is how to communicate with Ancestry so I can find
> out
> how to get to original images -- or find out whether they're even
> available!!
>
> My email address is below.
>
> Many thanks,
>
> Pat
> [EMAIL PROTECTED]
>
>
>
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>




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