Nancy,
There is a Legacy User Grouop list at
http://www.legacyfamilytree.com/UsersGroups.asp . There are also some basic
instructions for start a grouop at the bottom of this webpage.
Jim
Legacy Family Tree
Technical SUpport
Original Message
> From: "N. G. Craig"
Marie,
Click on Reports > Other Reports > File ID. The File ID Report has three
options for sorting.
Jim
Technical Support
Legacy Family Tree
Original Message
> From: mvmc...@aol.com
> Sent: Friday, December 04, 2015 1:39 PM
> To: legacyusergroup@LegacyUsers.com
> Subject:
You can create a Search List (a subset of the Name List) for people whose
Living status is Yes:
1. Click Search on the menu bar and select Find to open the Search window.
2. Click on the Detail Search tab and then set the following 'Primary
Conditions':
Look for whom? = Individual
Where
Ila,
Please see the article "Installing Legacy on a Mac or Linux computer" at
http://support.legacyfamilytree.com/article/AA-00417.
Jim
Technical Support
Legacy Family Tree
Original Message
> From: "Ila East"
> Sent: Tuesday, November 24, 2015 6:53
Ed,
I have manually reset your LUG subscription, which should fix the problem.
I do not know why email suddenly stop going to some people, like you.
Typically when I check their subscriptions, they appear to be subscribed
and I just click Save to reset and close their screen and all is well.
Kyle,
It's just a very general citation to let people known the information was
downloaded from FamilySearch.org. To get more specific source citations,
please go to the Sources tab in Legacy FamilySearch. You can upload and
download specific sources (if there are any).
Jim,
Technical Support
David,
What tree are you referring to?
Jim
Technical Support
Legacy Family Tree
Original Message
> From: "David Davis"
> Sent: Wednesday, October 07, 2015 6:45 AM
> To: legacyusergroup@LegacyUsers.com
> Subject: [LegacyUG] Allowing family members
Helen,
In 1899, my great-grandfather obtained a passport issued from Vienna that
covered the whole family, each person by name. I created a Passport Event
for my great- grandfather, and attached the source and then shared his
Event with everyone named in the document.
Jim
Legacy Family Tree
Helen,
I suggest using the Generic source template. It's laudable that want
something that's not out of symc with other people, but on the other hand
there will always be an odd source now and then that doesn't quite fit any
of the standard templates.
Jim
Legacy Family Tree
Technical Support
heard of a
software company having a list of known bugs. There are none so blind as
those that will not see.
Brian in CA
-Original Message-
From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
Sent: Thursday, August 27, 2015 8:31 AM
To: legacyusergroup@LegacyUsers.com
I can't find any of our competitors that publish a list of bug and issues.
Nor has anyone been able to point me to any, despite assertion from some
users that this is common practice and that we are the exception.
Jim
Technical Support
Legacy Family Tree
Original Message
I have spent some time searching the support pages for RootsMagic and
Family Tree Maker looking for their bug lists, but haven't found them yet,
If anyone knows where I can find them, I honestly would like to see them. I
probably missed something. Thanks in advance.
Jim
Technical Support
Legacy
Dave,
That I understand and sympathize with. Just send a message to support and
ask what going on. We also try our best to notify people who have reported
bugs and keep their email addresses in the bug reports for that purpose.
Jim
Technical Support
Legacy Family Tree
Original Message
Adrian,
It's not secrecy at all. Some changes like allowing same sex
relationships/marriages affect many aspects of Legacy, like reports,
events, file maintenance, etc. It takes time and testing. I presume things
that crash Legacy and affect the largest numbers of users probably get the
in the pipeline for a very
long time
Best regards Stan Baker
-Original Message-
From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
Sent: Thursday, August 27, 2015 2:59 AM
To: legacyusergroup@LegacyUsers.com
Subject: re: [LegacyUG] Same sex Marriages
Sorry about the link. Try
http
Jamie,
I know not everyone has MS Access, that's why I said in my initial reply to
Stan Baker, If you need assistance with the work around, please send me a
message at supp...@legacyfamilytree.com.
Jim
Technical Support
Legacy Family Tree
Original Message
From: Jamie
Sorry about the link. Try
http://support.legacyfamilytree.com/article/AA-00549 (without the period).
Jim
Technical Support
Legacy Family Tree
Original Message
From: Jim Terry/Support jimte...@legacyusers.com
Sent: Wednesday, August 26, 2015 7:52 AM
To: legacyusergroup
Stan,
Please see the support article Same Sex Couples at
http://support.legacyfamilytree.com/article/AA-00549. If you need
assistance with the work around, please send me a message at
supp...@legacyfamilytree.com.
Jim
Technical Support
Legacy Family Tree
Original Message
Barton,
It sounds like a good plan to me. Too many old backup files can be
confusing and they take up disk space. I try to keep just two or three of
the most recent backups. Too many copies of your fdb file saved with
slightly different file names (or the same file name but in different
folders)
I resolved the problem by doing a clean removal of 8.0.0.506 and then
reinstalled. Problem fixed.
Jim
Legacy Family Tree
Technical Support
Original Message
From: Eliz Hanebury elizhg...@gmail.com
Sent: Tuesday, July 28, 2015 7:53 PM
To: legacyusergroup@LegacyUsers.com
Ken,
I found a serious issue which I re-opened in our tracking system: Clicking
the 'Customize the Toolbar' button in the lower right corner of My Toolbar
crashes Legacy.
Can anyone else reproduce this?
Jim
Legacy Family Tree
Technical Support
Original Message
From:
Brian,
I have confirmed this bug and entered it into our bug tracker as Detailed
Search issue 5815.
Jim
Legacy Family Tree
Technical Support
Original Message
From: Brian L. Lightfoot br...@the-lightfoots.com
Sent: Sunday, July 19, 2015 1:07 PM
To:
Adrian,
I am sorry for the joke. We don't always get it right in tech support,
especially when we have just a sentence or two worth of problem description
and don't have the family file to examine and test.
Jim :)
Legacy Family Tree
Technical Support
Original Message
From:
for the suggestions Jim.
I have tried the check and repair several times, but it didn't fix the
problems.
So I will now give your second suggestion a try.
Thanks
Ron
-Original Message-
From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
Sent: Friday, July 17, 2015 16:10
Ron,
Sometimes i have had a record for a person that has unusual problems like
you are reporting. I have fixed the problem with check and repair. See
http://support.legacyfamilytree.com/article/AA-00749 for the steps.
On extremely rare occasions the only way I could fix a problematic record
is
Jim
I'm sorry but that seems the answer given to all problems even when the
user has stated he had tried that and it does not fix the problem as Ron
has said.
Adrian
Sent from my android device.
-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
Ian,
When merging duplicate records within your family file, Legacy's Automerge
feature can be used to automatically merge records that it determines are
most certainly the same person. After the first pair of duplicates is
encountered that can be AutoMerged, Legacy offers to run through the
Thelma,
I have been looking at the 112 reports that Legacy creates, but I am sorry
to say none of them give counts by relationships.
Jim
Legacy Family Tree
Technical Support
Original Message
From: Thelma Martin thelmalhmar...@gmail.com
Sent: Tuesday, June 30, 2015 7:41 PM
George,
This is a known Shared Event issue that is listed in our bug tracking
system.
Jim
Legacy Family Tree
Technical Support
Original Message
From: GeoPappas papp...@gmail.com
Sent: Monday, June 29, 2015 6:50 AM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG]
Location
Jim:
Thanks. Are there any place to fix the issue?
On Mon, Jun 29, 2015 at 10:30 AM, Jim Terry/Support
jimte...@legacyusers.com wrote:
George,
This is a known Shared Event issue that is listed in our bug tracking
system.
Jim
Legacy Family Tree
Technical Support
Sent: Monday, June 29, 2015 11:32 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] People Using Specific Location
Jim:
Sorry, I meant to ask if there were any plans to fix the issue.
On Mon, Jun 29, 2015 at 11:48 AM, Jim Terry/Support
jimte...@legacyusers.com wrote
Adrian,
I think a simple check and repair will fix the problem. Please see the
article How to Check/Repair your family file - Legacy 8 at
http://support.legacyfamilytree.com/article/AA-00374.
Jim
Technical SUpport
Legacy Family Tree
Original Message
From: Adrian Purkiss
that finds no problem. Also have passed file through export to
new legacy file and problems still occur.
Regards
Adrian
Ps I have 15 plus years access experience so understand about file
repare, compact etc.
Sent from my android device.
-Original Message-
From: Jim Terry/Support jimte
Yes, I was able to duplicate Jenny's glitch and put it in our bug tracking
system.
Jim
Legacy Technical Support
Original Message
From: Jenny M Benson ge...@cedarbank.me.uk
Sent: Friday, June 19, 2015 12:14 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG]
condensed than that two you mentioned. Individuals are numbered, and
you
double that number to find the father's number, and add one to find the
mother.
Gene
On Mon, May 18, 2015 at 9:46 AM, Jim Terry/Support
jimte...@legacyusers.com
wrote:
Gene,
Legacy 8 creates one chart and one report
Gene,
Legacy 8 creates one chart and one report that use Ahnentafel numbering:
The Pedigree Chart and the Ancestor Report. To create a Pedigree Chart
click on Reports on the menu bar and select Pedigree Chart. To create an
Ancestor Report, click on Reports and select Ancestor Report. For
Richard,
I have tested this problem, but I cannot duplicate it. My Internet Website
links attached to Event sources are merging correctly from the right person
into the left person and the links in the event Source Media Galleries work
after merging. I have a couple of suggestions:
1. Make sure
Gillian,
There is also another way to do this. Legacy starts with a few built-in lists.
These include common Source Types, Event Definitions, Marriage Statuses, Child
Statuses, To-Do Categories, and Temple Names. To restore master lists to their
original contents:
1. Click on File File
button and confirm with Yes that you want
to reset the Event Sentences you their default wording.
What should that last part say?
Howland Davis
-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup legacyusergroup@LegacyUsers.com
Sent: Thu
downloading!
Gary Crull
On Tue, 28 Apr 2015 09:09:18 -0700 Jim Terry/Support
jimte...@legacyusers.com writes:
Gary,
The LDB files are Record-Locking Information files. They are a
temporary file made when a Legacy family file opens and they are
automatically
deleted when it closes properly
Gary,
The LDB files are Record-Locking Information files. They are a temporary
file made when a Legacy family file opens and they are automatically
deleted when it closes properly. If for any reason Legacy closes
prematurely or crashes, the LDB files don't get deleted. You can safely
delete them
Ila,
There is no one cause of the Access Violation error in Legacy
FamilySearch. I have noted that I can reproduce the error when exiting
Legacy under certain conditions. For example if Legacy FamilySearch is busy
collecting possible duplicates and I decide to quit the program in the
middle of
In a case of in vitro fertilization there is a father and he is Unknown. We
haven't started cloning people yet, so for now there is still a biological
father and biological mother.
Jim
Legacy Technical Support
Original Message
From: MikeFry emjay...@gmail.com
Sent: Tuesday,
mother?
Modern science and 21st century laws are making relationships much
more complex... :-)
john.
At 11:10 AM 4/7/2015, Jim Terry/Support wrote:
In a case of in vitro fertilization there is a father and he is Unknown.
We
haven't started cloning people yet, so for now there is still
users.
john.
At 02:39 PM 4/7/2015, Jim Terry/Support wrote:
John,
Legacy users are free to create whatever Marriage Status they want and
create whatever wording options they want to handle the majority of the
most bizarre, unlikely relationships or non-relationships they can
think
about
Nick,
The following three support artcles should be very helpful:
. Geo database could not be found at
http://support.legacyfamilytree.com/article/AA-00730
. Geo Location DB - installation tips at
http://support.legacyfamilytree.com/article/AA-00383
. Geo Location Database Quick Guide at
Ila,
Please see the article Index View - How to print it at
http://support.legacyfamilytree.com/article/AA-00564 for the steps to print the
Name List alphabetically.
Jim
Legacy Technical Support
Original Message
From: Ila East sunnydays1...@gmail.com
Sent: Wednesday,
Bobby,
The extra commas inserted by the Geo Location DB into places in the Master
Location List can be removed from reports and charts. Click the Report Options
button (has a pencil, ruler and triangle) and select the Format tab. See
Locations and the use of Commas at
Here are some things that may help stop data corruption and data loss:
. Always do Check/Repair before and after updating/upgrading the Legacy
program; before and after importing one file into another; before and after
merging duplicate persons, etc.
. Use an uninterruptable power supply or APC
, because someone else complained of a similar circumstance, this may
not be as random an event as I thought. If the programmers want to look at my
database, I've kept it but renamed it from Lightfoot.fdb to Lightfoot.fubar,
240 MBs.
Brian in CA
-Original Message-
From: Jim Terry
John,
There are several ancillary files that may show in the data folder where
the family file (.FDB) is saved. They do not contain any family tree
information. If you delete the ancillary files, Legacy will simply recreate
them as needed. These files include but are not resistricted to:
.CB=
Cheri,
There are two articles in our Knowledge Base that will help you with Legacy
FamilySearch:
How to use Legacy FamilySearch to Share Information with the Family Tree at
FamilySearch.org at http://support.legacyfamilytree.com/article/AA-00880 .
There are two PDF files for download here are
The source that transfers to Legacy automatically is very generic - just the
name of the person, their FSID and the website address. What Cheri is asking
about are the specific sources of information attached to people's vital
information and other events in the FamilyTree at FamilySearch.
Cheri,
The correct way is to first enter the two children. Next, in Family View,
right-click on one of the twins and select Children's Settings from the popup
menu to open the Edit Children screen. Highlight the first twin and set his/her
Child Status to Twin, then do the same for the second
Lloyd,
Please see the article Downloads for Previous Versions of Legacy Family
Tree at http://support.legacyfamilytree.com/article/AA-00899. Use your
Legacy 7.5 customer number to unlock the Deluxe features.
Jim
Technical Support
Legacy Family Tree
Original Message
From:
Use http://support.legacyfamilytree.com/article/AA-00899 (without the
period).
Original Message
From: Jim Terry/Support jimte...@legacyusers.com
Sent: Wednesday, November 19, 2014 7:36 AM
To: legacyusergroup@LegacyUsers.com
Subject: re: [LegacyUG] I need to down load Legacy
Steve,
To see the the Modified Date window, mouseover the lower right corner of the
Legacy screen and click on the small white box that appears. Visit
http://support.legacyfamilytree.com/article/AA-00920 for more information on
modified dates.
Jim
Legacy Family Tree
Technical Support
I should live long!
Jim
Legacy Technical Support
On Wed, Nov 5, 2014 at 8:48 AM, Brian L. Lightfoot
br...@the-lightfoots.com wrote:
Technically, every spot on earth is moving.ever so slowly. But in our
lifetime, the measurable differences are so small. Here is Wikipedia's
answer:
The
Legacy 8.0 will respond faster is the Potential Problems icons (indicators)
are turned off. Click on Options Customize 8. View and uncheck 8.12
Monitor Potential Problems and then click Save.
Jim
Legacy Family Tree
Technical Support
Original Message
From: Sherry/Support
Yeah, I had a user last week use some tools like this and found 8 bad
Windows system files. I guess Microsoft does want you to discover things
like that.
Jim
Technical Support
Original Message
From: grayscot2 graysc...@gmail.com
Sent: Friday, October 24, 2014 1:39 PM
To:
Jerry,
See Web Pages - How to Create and Publish at
http://support.legacyfamilytree.com/article/AA-00965 .
Jim
Legacy Family Tree
Technical Support
Original Message
From: Jerry bearjerca...@gmail.com
Sent: Thursday, October 23, 2014 9:44 AM
To:
Jerry,
There is no web-based version of Legacy.
Jim
Legacy Family Tree
Technical Support
Original Message
From: Jerry bearjerca...@gmail.com
Sent: Thursday, October 23, 2014 12:13 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Question About Web Presence
Ann,
The Save and Load buttons in the Focus Group screen and only for saving and
reloading the selections/options you chose for determining who will be
exported file or included in a report. It is not the exported file or
report itself.
Jim
Legacy Family Tree
Technical Support
Al,
See Tips for editing RTF reports created by Legacy at
http://support.legacyfamilytree.com/article/AA-00550
Original Message
From: Alan Wakenhut a...@genealogygenius.com
Sent: Wednesday, October 15, 2014 9:36 AM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG]
Jerry,
There are several ancillary files that may show in the data folder where
the family file (.FDB) is saved. They do not contain any family tree
information. If you delete the ancillary files, Legacy will simply recreate
them. These files include but are not resistricted to:
.CB= Clipboard
Kathy,
1. Click on Tools Advanced Set Living.
2. Set the cutoff age at the desired level by either typing in the number
or by using the up and down arrows of the spin control.
3. Click the Start button. Legacy goes through your entire family file
setting the Living flag to NO when it is
William,
My advice is do not use RINs in media file names. Over the course of time
RINs numbers are likely to change for some individuals as you delete
records and merge individuals, which leaves gaps in the RIN sequence
(abandoned RINs). Legacy can use these abandoned RINs when you import
Sheila,
In Legacy 7.5 and earlier versions we frequently experienced users who
accidentally deleted their entire family file. Thinking they were
deleting just one father-mother family with kids, they would click on File
Delete Family File and confirm the deletion. Their whole family file
Jesicca,
Click on Publish Order Chart and follow the screen prompts.
Jim
Legacy Family Tree
Technical Support
Original Message
From: Jessica Morgan jrkmorg...@gmail.com
Sent: Sunday, October 05, 2014 9:52 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Legacy
Message-
From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
Sent: Thursday, September 25, 2014 11:37 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] RUNTIME ERROR 5 again
Geoff,
Yes, Check/Repair is excellent preventive maintenance for a variety of
run-time errors. You
Sep 2014 17:28, Jim Terry/Support wrote:
Run-time error 5 can happen at different times and when totally
different
things in Legacy. In order for our programmers to be able to fix a
problem
they first must be able to reproduce it. If they can't reproduce it,
they
have no way
Pat,
Try a clean removal of Legacy and a fresh re-install. Please see the
article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
Cynthia,
I would definitely start with a Check/Repair of your family file to see if
this clears the problem you are having with your record. Please see the
article How to Check/Repair your family file - Legacy 8 at
http://support.legacyfamilytree.com/article/AA-00749
Jim
Legacy Family Tree
Bobby,
Try copy and paste into the address bar of your browser. The link in your
message includes a period after AA-00949 - remove the period and the link
will work fine.
Sincerely,
Jim
Technical Support
Legacy Family Tree
Original Message
From: Bobby Johnson b...@brmemc.net
I am putting together a how-to support page on Detailed Searches. See
http://support.legacyfamilytree.com/article/AA-00950 (it's not finished).
Do you Have a favorite detailed search that you would like to share? In
particular I am looking for Detailed Searches that use three Conditions.
Please
. Then I set Tag2 for descendants of an ancestor common to
the collaborators (within 12 generations). Finally those with Tag1 and
Tag2 are exported to a new database and then a nice descendant chart of
related collaborators is easy to produce.
On Wednesday, September 3, 2014 11:18 AM, Jim Terry
And try searching the Internet using terms like Unknown, Unk, ??? and
--- entered into a Surname or other field. I guarantee Ancestry,
FamilySearch and other genealogy websites will be confused by them and
won't return any useful information.
Original Message
From:
Chick,
I don't recall ever hearing about this problem in Legacy Charting 8 before. I
have a few questions, the answers which might lead to a solution.
. Where is Legacy 8 installed on your computer?
. Where is your family file saved on your computer?
. Do you save your family file in a 'cloud'
PM, Jim Terry/Support
jimte...@legacyusers.comwrote:
Chick,
I don't recall ever hearing about this problem in Legacy Charting 8
before. I have a few questions, the answers which might lead to a
solution.
. Where is Legacy 8 installed on your computer?
. Where is your family file
Judy,
1. Make sure there 7 generations of descendants from the starting person.
2. Make sure that there are no broken links (disconnects) in the descendant
line.
3. Check/repair your family file. Click on File File Maintenance
Check/Repair and follow the prompts. If any error messages occur
Betty,
The best you can do in this regard is send the Questionnaire as a text
file.
Jim
Technical Support
Legacy Family Tree
Original Message
From: Betty Campbell betty.ca...@gmail.com
Sent: Thursday, April 24, 2014 9:31 AM
To: legacyusergroup@LegacyUsers.com
Subject:
I spoke too soon. After running Check/Repair on my family file and resetting
the ANcestor Book options I can no longer re-create the Events problem.
Jim
Technical Support
Legacy Family Tree
Original Message
From: C.G. Ouimet c.g.oui...@outlook.com
Sent: Wednesday, April 16,
Judith,
Please visit https://www.youtube.com/watch?v=9SOiVC63x_I.
Jim
Technical Support
Legacy Family Tree
Original Message
From: Judith judithsfamilyt...@gmail.com
Sent: Thursday, April 10, 2014 11:37 AM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG]
Hello:
Bob,
There is no way to print this information. It is merely a tool to help you
evaluate the quality of a source. If you want to submit a suggestions about
this, please visit http://www.legacyfamilytree.com/Suggest.asp. Using this
online form will enable us to register and evaluate ideas for
Yes, we have been getting calls all day and have kept up with them.
Sincerely
Jim
Technical Support
Legacy Family Tree
Original Message
From: Sherry/Support she...@legacyfamilytree.com
Sent: Wednesday, March 19, 2014 3:16 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re:
Dave,
I have helped other with this problem. I have done a number of things to fix
the persistent error 3021 abd error 91 problem:
1. File Maintenance List Cleanup
2. File Maintenance Check Repair
3. Export all the records to a new Legacy file.
4. Export all the records to a GEDCOM file and
Try the export steps.
Original Message
From: Dave famho...@gmail.com
Sent: December-13-13 2:10 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] Export to new Legacy family file, error or bug?
Jim,
All went ok with the List Cleanup.But when I try the
Diane,
Here are two critical things to keep in mind if your entire family file is
getting copied in the Split Screen View:
1. When in an Ancestor Options screen, select only 'Direct Line Ancestors'
and optionally you can check mark the three boxes under Direct Line
Ancestors. Do not select
I did some googling. Chromebook is a personal computer running Chrome OS.
Chrome OS is a Linux-based operating system designed by Google to work
primarily with web applications (cloud-based). Legacy can't run on it.
JIm
Legacy Technical Support
Original Message
From: Ronald
Michele,
I have a question, the answer which should tell me what happened. Where is
Legacy installed on your computer? Start Legacy and click on Help General
Information and look at the Legacy Path field. What does it say?
Jim
Legacy Technical Support
Original Message
From:
Legacy won't let you do a same sex marriage or partnership. This may change in
a future version of Legacy, but version 8.0. There is a work-around. Before you
start, backup the family file. The first steps are exactly what you do when
entering a straight couple. The change in sex is made in
This may change in a future version of Legacy, but *not* version 8.0.
Original Message
From: Jim Terry/Support jimte...@legacyusers.com
Sent: Friday, August 16, 2013 5:03 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] Same gender marriage???
Legacy won't
Les,
Making a multimedia backup (a zipped file) and restoring it (extracting or
unzipping it) is the best way of moving multimedia files (pictures, sound and
video files) attached to a family file from one computer to a new computer, or
to send them to another person along with a GEDCOM file.
The only time it is necessary to detach a spouse when clicking Edit Swap
Husband and Wife, is if one, or both, of the spouse have been married more
than once.
Jim
Legacy Family Tree
Technical Support
Original Message
From: Mary Young m...@cmy.org.uk
Sent: Monday, May 13,
When you want to transfer information from the Family Tree Maker program,
you have to first export a GEDCOM file from it and then as the second step
import the file into Legacy. The steps for creating a GEDCOM file from the
various versions of Family Tree Maker are listed at
George,
Here are some things that can change your family file size (some are
obvious, some are not):
1. Check and Repair and File Compacting will reduce a file size by deleting
unused/unreferenced data without affecting the number of individuals in it.
2. Merging duplicate records and deleting
Dennis,
Open the Web Page Creation tool and click the Reset button in the lower
right. Next, reselect your webpage options and then recreate your
Individual web. This may resolve the source citations problem.
Jim
Legacy Family Tree
Technical Support
Original Message
From:
Dennis,
Try these steps:
1. With Legacy closed, please browse into the Legacy folder on your hard
drive and delete the WebPage.USR file and also the Legacy.exe program file.
2. Next, go to http://www.legacyfamilytree.com/DownloadUpdate.asp and run
the update. This will replace the deleted
I was in Brooklyn and Queens just last Saturday. What a difference just two
days and catasrophice storm can make.
Jim
Technical Support
Legacy Family Tree
Original Message
From: Richard Falzini rfalz...@yahoo.com
Sent: Wednesday, October 31, 2012 9:09 PM
To:
web site creation
Are you saying a hurricane can knock pictures off a web site?
All together nowgroan
Brian in CA
-Original Message-
From: Jim Terry/Support [mailto:jimte...@legacyusers.com]
Sent: Thursday, November 01, 2012 7:55 AM
To: LegacyUserGroup@LegacyUsers.com
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