Sebastian,
If you are eligible for the free upgrade, you will receive an email
notifying you of that If you ordered physical product, it will be
shipped automatically.
In the meantime, you can download the free Standard Edition and get started
with that. When you get your customer number,
Yes, please watch for an email from Customer Service giving you the
information about your upgrade.
Thanks,
Geoff Rasmussen
Millennia Corporation
ge...@legacyfamilytree.com
www.LegacyFamilyTree.com http://www.legacyfamilytree.com/
On Tue, Nov 26, 2013 at 8:45 AM, Sebastian Masch
Hi
I have tried to buy the download version and duly filled in my details etc.
It then recognised my email address as having purchased before and asked me to
log in and I cannot find where the log in is. The only thing I can see is the
Affliate Login but obviously that’s not the one I
Jemima -
That sounds like the step where they asked for your _customer number_ from
your existing copy of Legacy (assuming you were upgrading). That customer
number is in your existing Legacy Help General Information Customer
Number.
Virginia
On Tue, Nov 26, 2013 at 12:46 PM, Ardenholme
Thanks Virginia, I did do that bit but perhaps I ought to do it again.
Will let you know how I get on!
Jemima
From: Virginia Blakelock [mailto:vblakel...@gmail.com]
Sent: 26 November 2013 19:00
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Legacy 8 - It's Now Available
2013 19:00
*To:* LegacyUserGroup@LegacyUsers.com
*Subject:* Re: [LegacyUG] Legacy 8 - It's Now Available!!
Jemima -
That sounds like the step where they asked for your _customer number_
from your existing copy of Legacy (assuming you were upgrading). That
customer number is in your existing
...@ardenholme.co.uk]
Sent: 26 November 2013 19:24
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] Legacy 8 - It's Now Available!!
Thanks Virginia, I did do that bit but perhaps I ought to do it again.
Will let you know how I get on!
Jemima
From: Virginia Blakelock
I had the same problem trying to upgrade.
Not aware I have an affiliate account.
Les
-Original Message-
From: Brian/Support
Sent: Tuesday, November 26, 2013 1:40 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Legacy 8 - It's Now Available!!
Jemima,
Have you signed up
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