Thanks, I'd looked there, but had just overlooked Death Date, I use that
Detailed Search quite often, but never for a death date.
I don't have it set to automatically update every time, I just hate going back
and having so many backups to delete, may have to do that anyway. I am good
about
Syble, do you use the Legacy - nFS (New Family Search Interface)? as I have had
events dissapear when using that link.
Alan Pereira
From: Syble Glasscock [mailto:syble_...@yahoo.com]
Sent: 22 September 2011 13:25
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] loss of data
Syble, do you use the Legacy - nFS (New Family Search Interface)? as I
have had events dissapear when using that link.
Alan Pereira
I have noticed that when the nFS interface is in use that most edits on
my database do not stick. I asked Support (twice) under what conditions
that would happen,
MessageAlan,
Does that mean you can’t share your file with ANYONE? That goes completely
against how genealogy works! We would be nowhere if we couldn’t share info!
michele
From: Alan Pereira
Sent: Thursday, September 22, 2011 9:34 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG]
Syble, I have it set to prompt me for backup, and sometimes I skip it... if I
haven't changed anything or changed very little. It's a good reminder
tho especially if you have done a good chunk of work in that sitting.
--Paula in Texas
Researching: Adair Baker Beasley Benson Betz Bigley Blagrave
It's critical that we get the full original file in order to determine
what's going on with the message, preferably before running
check/repair to see where the nulls are before that process is run.
A gedcom or part of the file will not be helpful at all.
Ken *can* fix the file if we have it...
As I wrote before, we need the full original file
A gedcom changes things around too much when reimported into the
Family File and would not be at all helpful for this issue.
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Thu, Sep 22, 2011 at 7:34 AM, Alan Pereira
MessageI am just saying, maybe there is an exception to the rule.
michele
From: Alan Pereira
Sent: Thursday, September 22, 2011 11:03 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] loss of data
Michele, would you knowingly break a law that, in part, has been put in place
to
On 2011/09/22 15:34, Alan Pereira wrote:
All has gone quiet from the Support team on this since I rejected their
request
for a copy of my Legacy database on the grounds it would break European and UK
Data Protection Law.
That's a very selfish attitude to take. You've got the problem, help
Carl,
No I've not used the Family Search interface from Legacy, but I do use the
familysearch.org website with a Legacy file open, and very likely I did on
this research occasion, I was hoping someone had a tree posted on my particular
person. This is strange and a real concern, especially
Syble,
I'm confident that accessing the familysearch web site outside of the nFS
Interface is OK. I've been monitoring heavy data entry on my tree using that
process for the last 3 weeks without losing any data.
Alan
From: Syble Glasscock [mailto:syble_...@yahoo.com]
Sent: 22 September
Alan said he does not want to share private information due to legal
and personal reasons, but would be willing to create a stripped down
database that can recreate the problem that only contains information
he'd be willing to share. Legacy has stated twice in this thread that
would not be good
I just started attempting to add .jpg attachments to various events.
While doing this I noted something strange, not related to the .jpg
attachment which appears on my on-line web site.
I have a census entry for my dad and mom. However, on my dad's website
view the census is noted as an event
Jenny,
I found this thread in the archives and I notice there was no response
that covered the points below.
1. There is an edit parents button on the potential problems screen,
that opens the parents marriage information in case you need to edit the
marriage info and that marriage screen has
It's critical that we get the full original file in order to determine
what's going on with the message, preferably before running check/repair
to see where the nulls are before that process is run.
A gedcom or part of the file will not be helpful at all.
Ken *can* fix the file if we have
Even if he can reproduce the problem with his pared down database?
--Paula in Texas
- Original Message
From: Sherry/Support she...@legacyfamilytree.com
To: LegacyUserGroup@LegacyUsers.com
Cc: br...@legacyfamilytree.com
Sent: Thu, September 22, 2011 9:38:32 AM
Subject: Re: [LegacyUG]
See if he can reproduce the problem on the sample data base. I'm sure they
have a copy of that one.
On Thu, Sep 22, 2011 at 3:46 PM, Paula Ryburn paula.ryb...@sbcglobal.netwrote:
Even if he can reproduce the problem with his pared down database?
--Paula in Texas
- Original Message
The issue wasn't about data not sticking but about Error 3265 and 3314
and null values...
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Thu, Sep 22, 2011 at 12:03 PM, Carl Cox ct...@centurytel.net wrote:
snip
Sherry, I don't know if my problem is the same as reported by Alan,
It's a database issue and most likely will not happen on the Sample file.
If it happens with a pared down version of his file, we can fix that,
but that would not guarantee that there still wouldn't be a problem
with the part he didn't send us
Sincerely,
Sherry
Technical Support
Legacy
Fix his database. I'm talking about a null error and it's my
understanding that was resolved.
I worked on one a couple weeks ago and was not able to find where the
null was, but the programmers have a tool that can locate and fix it
quickly.
But if the issue with nulls and nFS wasn't
Dennis,
I was not able to duplicate your problem. In the web pages I tried to
create the events for both the husband, wife and marriage were listed as
events.
What style of web pages are you creating?
On the Wording Tab of the create web page screen what do you have for
the wording of Events for
Brian,
The individual and marriage events wording on the site I created is:
Individual Events: Noted events in [his/her] life are:
Marriage Events: noted events in their marriage are:
Both are grayed out.
You can see my site at http://njsuttonfamily.org
Dennis
On 9/22/2011
Sherry, I also had a data not sticking problem which I thought was down to
using RAID0 [ticket 200-15E628BF-B368] but have since found this not to be the
case. (see attached email)
In Carl's case, had he assigned a source to the events that did not stick, he
would have received a nulls error
Sigh. And right after I sent an email to the group about not sending
attachments
Obviously there are several issues at play here. The only one I'm
familiar with is the one we discussed about the null values - which
means that in the database, a field has requirements that *something*
be
I suspect that Carl should contact Support and work with one of the
techs on his issue, if he hasn't already. This isn't something we can
resolve by a long discussion on the list. The whole thread has gotten
very convoluted.
I twice asked support for a comment on how the database handled
Can you dig up your ticket ? I will give you the web page to check the
status.
I can't see any way to find my ticket number. It has been too long,
about 3 months I think. Perhaps I could scan the list, if that option is
available.
Carl
Legacy User Group guidelines:
The problem isn't with just that year date, it is happening throughout Legacy.
I type as
17 Jun 1938-9 or 17 Jun 1938/9and it shows up as 0009-17 Jun 1938 .
Just the input of a year it does not change. All the date slots.. Born, Bapt,
Died, Buried is effected.
I have looked in
You need to enter the full year or else Legacy thinks it's in the first century.
If you're not sure of the year, then enter the date you're most sure
of in the field and add an alternate date.
If it's a date range, then enter 17 June 1938 - 17 June 1939
Sincerely,
Sherry
Technical Support
How many children? There are screens for 1-5, 1-10 and 1-15. I have some with
over fifteen and it adds a 'scroll' to get to the last 3 of 18. If needed it
holds 16-30. I have no family with over 30 children from the same couple, but
it should work the same. When you have a 'filled table' right
29 matches
Mail list logo
