Re: [LegacyUG] Announcement from the staff

2020-02-03 Thread Michele Lewis
<http://www.legacyfamilytree.com/> www.legacyfamilytree.com From: LegacyUserGroup On Behalf Of Noddie Sent: Monday, February 3, 2020 3:02 PM To: Legacy User Group Subject: Re: [LegacyUG] Announcement from the staff Hi everyone Just wondering how to update Legacy without iss

Re: [LegacyUG] Announcement from the staff

2020-02-03 Thread Noddie
20 10:33 AM > *To:* Legacy User Group > > *Subject:* [LegacyUG] Announcement from the staff > > ANNOUNCEMENT: > > We just released an update that is a priority. This update has our new > Windows security certificates which will be good for 3 years. Please update > before Janua

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread CE WOOD
: Saturday, January 25, 2020 5:03 PM To: Legacy User Group Subject: Re: [LegacyUG] Announcement from the staff Michele Morrison, When that happens and you know the program is OK, then simply reinstalling it is often enough for the security program you use to leave it alone. If not, here is an article

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread Brian Kelly
o:legacyusergroup@legacyusers.com>> Subject: Re: [LegacyUG] Announcement from the staff If you disable Data Protector in antivirus settings of Norton, then install Legacy works just fine.  You can then turn on

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread Cathy Pinner
Michele Morrison, When that happens and you know the program is OK, then simply reinstalling it is often enough for the security program you use to leave it alone. If not, here is an article from Legacy Support on the elements of Legacy that you may need to make exclusions in your antivirus

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread Chris Hill
morrow, the 26th? > > > ​CE > > > -- > *From:* LegacyUserGroup on > behalf of Michele Lewis > *Sent:* Wednesday, January 22, 2020 10:33 AM > *To:* Legacy User Group > *Subject:* [LegacyUG] Announcement from the staff > > ANNOUNCEMENT: > > We just released

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread CE WOOD
: LegacyUserGroup on behalf of Michele Lewis Sent: Wednesday, January 22, 2020 10:33 AM To: Legacy User Group Subject: [LegacyUG] Announcement from the staff ANNOUNCEMENT: We just released an update that is a priority. This update has our new Windows security certificates which will be good for 3

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread Michele Morrison
gt;> > File is located at: C:\WINDOWS\System32 >>>>>> > >>>>>> > Downloaded latest Legacy free Version and had the same issue when >>>>>> > trying to install. >>>>>> > >>>>>> > I am

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread John Faulks
it, now updated to V339 on my desktop computer  >>>>> >>>>> Cheers, Ian >>>>> >>>>> -Original Message- >>>>> From: LegacyUserGroup On >>>>> Behalf Of Leon Chapman >>>>> Sent: Thursday

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread Pat Hickin
>>> On Wed, Jan 22, 2020 at 6:05 PM wrote: >>> >>>> Thanks Leon, >>>> >>>> That fixed it, now updated to V339 on my desktop computer  >>>> >>>> Cheers, Ian >>>> >>>> -Original Message-

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread John Faulks
n >>> >>> -Original Message- >>> From: LegacyUserGroup On >>> Behalf Of Leon Chapman >>> Sent: Thursday, January 23, 2020 1:52 PM >>> To: Legacy User Group >>> Subject: Re: [LegacyUG] Announcement from the staff >>&

Re: [LegacyUG] Announcement from the staff

2020-01-25 Thread Susanne Brown
t;> Thanks Leon, >> >> That fixed it, now updated to V339 on my desktop computer  >> >> Cheers, Ian >> >> -Original Message- >> From: LegacyUserGroup On >> Behalf Of Leon Chapman >> Sent: Thursday, January 23, 2020 1:52 PM >> To: Legacy U

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Ronald Plaisted
2020 1:52 PM > To: Legacy User Group > Subject: Re: [LegacyUG] Announcement from the staff > > If you disable Data Protector in antivirus settings of Norton, then > install Legacy works just fine. You can then turn on Norton Data Protector > after the install. > > Happy

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread irhocking
Thanks Leon, That fixed it, now updated to V339 on my desktop computer  Cheers, Ian -Original Message- From: LegacyUserGroup On Behalf Of Leon Chapman Sent: Thursday, January 23, 2020 1:52 PM To: Legacy User Group Subject: Re: [LegacyUG] Announcement from the staff If you disable

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Leon Chapman
-- > From: LegacyUserGroup <mailto:legacyusergroup-boun...@legacyusers.com> On > Behalf Of Michele Lewis > Sent: Thursday, January 23, 2020 7:34 AM > To: Legacy User Group <mailto:legacyusergroup@legacyusers.com> > Subject: [LegacyUG] Announcement from the staff >

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread irhocking
gt; Subject: [LegacyUG] Announcement from the staff ANNOUNCEMENT: We just released an update that is a priority. This update has our new Windows security certificates which will be good for 3 years. Please update before January 26, 2020. If you are a Legacy Deluxe user you can update via the L

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Monique Riley
of Michele Lewis Sent: Wednesday, January 22, 2020 4:41:21 PM To: 'Legacy User Group' Subject: Re: [LegacyUG] Announcement from the staff Here is the answer to the User32.dll error http://support.legacyfamilytree.com/article/AA-00341 Michele Simmons Lewis, CG® Legacy Educator Legacy Family

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Michele Lewis
ytree.com/> www.legacyfamilytree.com From: LegacyUserGroup On Behalf Of Ronald Plaisted Sent: Wednesday, January 22, 2020 6:38 PM To: Legacy User Group Subject: Re: [LegacyUG] Announcement from the staff Now I get this error msg when I try to install On Wed, Jan 22, 2020 at 4:29 PM

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Ronald Plaisted
Now I get this error msg when I try to install On Wed, Jan 22, 2020 at 4:29 PM Lavern Hall wrote: > I have the same questions as Jenny Goldsworthy posted. I am on Legacy > Deluxe v8 and have the last build. What's going to happen if we do not > update by 1/26? > Thanks, > Lavern Hall > > > >

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Lavern Hall
I have the same questions as Jenny Goldsworthy posted. I am on Legacy Deluxe v8 and have the last build. What's going to happen if we do not update by 1/26? Thanks, Lavern Hall On Wed, Jan 22, 2020 at 6:23 PM Jenny Goldsworthy < jenny.goldswor...@xtra.co.nz> wrote: > RE: the announcement

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Jenny Goldsworthy
RE: the announcement about updating before 26 January 2020. Does this only apply to Legacy 9? Or is it for all the previous versions too? I am still using Legacy 8 paid version. Thanks Jen > On 23 January 2020 at 07:33 Michele Lewis > wrote: > > > ANNOUNCEMENT: > > We just released an

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Jack Earnshaw
that needs to be altered. Tried a couple of them but these haven't cured it. Any ideas? Jack -Original Message- From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of Jack Earnshaw Sent: 22 January 2020 22:48 To: 'Legacy User Group' Subject: Re: [LegacyUG] Announc

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Jack Earnshaw
yUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of Michele Lewis Sent: 22 January 2020 18:34 To: Legacy User Group Subject: [LegacyUG] Announcement from the staff ANNOUNCEMENT: We just released an update that is a priority. This update has our new Windows security certific

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Michele Morrison
Could Michele Lewis please answer? TIA. On Thu, 23 Jan 2020 at 8:45 am, Michele Morrison wrote: > I have downloaded the Deluxe update but it is not in my downloads folder. > Once downloaded, do I need to 'run' it? If I don't, is there anything > further I need to do. > Thank you. > > *Michele*

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Chris Hill
Well my copy of Norton had no issues with the auto-update from the Legacy program. Regards Chris >From my Motorola G6+ On Wed, 22 Jan 2020, 19:57 Ronald Plaisted, wrote: > My norton security will not let me install this update > > On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis < >

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Ronald Bernier via LegacyUserGroup
The information I read is that if you don’t update before 1/26, after that date Legacy will not open until you do run the update. Sent from ProtonMail Mobile On Wed, Jan 22, 2020 at 5:11 PM, STEPHEN GRAHAM wrote: > What happens after 01/26/20? Can't update at this time. > >> On January 22,

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread STEPHEN GRAHAM
What happens after 01/26/20? Can't update at this time. > On January 22, 2020 at 10:33 AM Michele Lewis > wrote: > > > ANNOUNCEMENT: > > We just released an update that is a priority. This update has our new > Windows security certificates which will be good for 3 years. Please update >

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Jennie Matheson
No problems here with Norton security Jennie On Thu, Jan 23, 2020 at 6:57 AM Ronald Plaisted wrote: > My norton security will not let me install this update > > On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis < > mich...@legacyfamilytree.com> wrote: > >> ANNOUNCEMENT: >> >> We just released an

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Michele Morrison
I have downloaded the Deluxe update but it is not in my downloads folder. Once downloaded, do I need to 'run' it? If I don't, is there anything further I need to do. Thank you. *Michele* On Thu, 23 Jan 2020 at 07:12, sarah hughes wrote: > My AVG anti-virus made me wait while they checked

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread sarah hughes
My AVG anti-virus made me wait while they checked it out, but they came back and said it was kosher. On Wed, 22 Jan 2020 at 20:04, Ronald Plaisted wrote: > Thank you. > > > > On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis < > mich...@legacyfamilytree.com> wrote: > >> Some anti-viruses are very

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Ronald Plaisted
Thank you. On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis wrote: > Some anti-viruses are very aggressive when it comes to new certificates. > They won’t allow an install until a certain number of downloads have > already taken place. You will have to disable Norton just long enough to > get

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Michele Lewis
Some anti-viruses are very aggressive when it comes to new certificates. They won’t allow an install until a certain number of downloads have already taken place. You will have to disable Norton just long enough to get the download on your computer and then crank it right back up. On Wed, Jan 22,

Re: [LegacyUG] Announcement from the staff

2020-01-22 Thread Ronald Plaisted
My norton security will not let me install this update On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis wrote: > ANNOUNCEMENT: > > We just released an update that is a priority. This update has our new > Windows security certificates which will be good for 3 years. Please update > before January

[LegacyUG] Announcement from the staff

2020-01-22 Thread Michele Lewis
ANNOUNCEMENT: We just released an update that is a priority. This update has our new Windows security certificates which will be good for 3 years. Please update before January 26, 2020. If you are a Legacy Deluxe user you can update via the Legacy home tab. If you are a free standard version

Re: [LegacyUG] Announcement from the staff

2019-05-16 Thread Gene Young
rbon Copy). Pete -Original Message- From: LegacyUserGroup On Behalf Of Jenny M Benson Sent: Thursday, May 16, 2019 11:48 AM To: legacyusergroup@legacyusers.com Subject: Re: [LegacyUG] Announcement from the staff On 16-May-19 03:06 PM, dwq...@gmail.com wrote: Thank you for the reply mess

Re: [LegacyUG] Announcement from the staff

2019-05-16 Thread Pete
, usually "CC" (Carbon Copy). Pete -Original Message- From: LegacyUserGroup On Behalf Of Jenny M Benson Sent: Thursday, May 16, 2019 11:48 AM To: legacyusergroup@legacyusers.com Subject: Re: [LegacyUG] Announcement from the staff On 16-May-19 03:06 PM, dwq...@gmail.com wrote: &

Re: [LegacyUG] Announcement from the staff

2019-05-16 Thread Jenny M Benson
On 16-May-19 03:06 PM, dwq...@gmail.com wrote: Thank you for the reply message because I never receive copies of my email to the legacyusergroup.  Is that true for everyone? No, because I am not using Gmail. I think it is Gmail that doesn't send you back your own posts. -- Jenny M Benson

Re: [LegacyUG] Announcement from the staff

2019-05-16 Thread Chris Hill
Hi Yes, or NO, I generally don't get my own posts backs, though it did a couple of months ago. Regards Chris -- Original Message -- From: dwq...@gmail.com To: "Legacy User Group" Sent: 16/05/2019 15:06:35 Subject: Re: [LegacyUG] Announcement from the staff

Re: [LegacyUG] Announcement from the staff

2019-05-16 Thread dwqusc
rGroup On Behalf Of weaversg Sent: Thursday, May 16, 2019 12:30 AM To: Legacy User Group Subject: Re: [LegacyUG] Announcement from the staff Yes, this came through. I'm not an admin. Sent from my Samsung Galaxy smartphone. Original message From: dwq...@gma

Re: [LegacyUG] Announcement from the staff

2019-05-15 Thread weaversg
Yes, this came through. I'm not an admin. Sent from my Samsung Galaxy smartphone. Original message From: dwq...@gmail.com Date: 5/15/19 4:23 PM (GMT-06:00) To: 'Legacy User Group' Subject: Re: [LegacyUG] Announcement from the staff Test to see if my emails will go

Re: [LegacyUG] Announcement from the staff

2019-05-15 Thread dwqusc
Test to see if my emails will go through Donald Quigley Safety Harbor, FL Quigley Doyle Family Tree -Original Message- From: LegacyUserGroup On Behalf Of Michele Lewis Sent: Friday, May 10, 2019 9:01 AM To: Legacy User Group Subject: [LegacyUG] Announcement from the staff If you

[LegacyUG] Announcement from the staff

2019-05-10 Thread Michele Lewis
If you send an email to this list that is "too large" the email will be rejected and go into a holding queue. I am sent a notification and then I go in and clear it out. I don't read these I just delete them. So what will cause an email to be too large? 1) If you are not sending your emails in

Re: [LegacyUG] Announcement from the staff Part II

2018-06-13 Thread Michele Lewis
day, June 12, 2018 1:20 PM To: Legacy User Group Subject: Re: [LegacyUG] Announcement from the staff Part II Thank you..so it's OK for me to download the .226 for general use? Barbara From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > On Behalf Of Michele Lewis Sent

Re: [LegacyUG] Announcement from the staff Part II

2018-06-12 Thread Barbara Lewis
Thank you..so it's OK for me to download the .226 for general use? Barbara From: LegacyUserGroup On Behalf Of Michele Lewis Sent: Tuesday, June 12, 2018 11:17 AM To: 'Legacy User Group' Subject: Re: [LegacyUG] Announcement from the staff Part II It doesn't matter which build of Legacy you

Re: [LegacyUG] Announcement from the staff Part II

2018-06-12 Thread Michele Lewis
<http://www.legacyfamilytree.com/> www.legacyfamilytree.com From: LegacyUserGroup On Behalf Of Barbara Lewis Sent: Tuesday, June 12, 2018 1:15 PM To: Legacy User Group Subject: Re: [LegacyUG] Announcement from the staff Part II I haven't downloaded the .226 yet.should I wait? Is this

Re: [LegacyUG] Announcement from the staff Part II

2018-06-12 Thread Barbara Lewis
I haven't downloaded the .226 yet.should I wait? Is this the version that is having problems that Michelle is referring to? Barbara From: LegacyUserGroup On Behalf Of Michele Lewis Sent: Tuesday, June 12, 2018 11:10 AM To: 'Legacy User Group' Subject: [LegacyUG] Announcement from

[LegacyUG] Announcement from the staff Part II

2018-06-12 Thread Michele Lewis
Here is a temporary fix you can do until we can fix it permanently. This date error affects both Legacy FamilySearch and Legacy Charting (I only said FamilySearch before). Please close Legacy and delete these files and then run Legacy Family Search again. Legacy FamilySearch File name:

[LegacyUG] Announcement from the staff

2018-06-12 Thread Michele Lewis
ANNOUNCEMENT - The weird date thing is back (date error when you open FamilySearch). We now know what is causing it and the staff is actively working on it to resolve it permanently. Michele Simmons Lewis, CGR Legacy Family Tree/MyHeritage mich...@legacyfamilytree.com