[LegacyUG] Download update

2013-11-30 Thread Carl Cox
I tried from Legacy deluxe to download the most recent update to L8. My internet connection is slow, but it works. I had downloaded about half the file in around 8 minutes when a pop-up message told me that Legacy could not update from my deluxe program. I suspect the timer on the download gave up

Re: [LegacyUG] Download update

2013-11-30 Thread Lloyd Hite
On 11/30/2013 10:52 AM, Carl Cox wrote: BTW, I ordered my deluxe edition last night late, and had my customer number this morning. Legacy must be working 24 hours a day to get the programs out. Carl I ordered mine the first day and still have NOT received my customer number. Lloyd PS. If

Re: [LegacyUG] Download update

2013-11-30 Thread Sherry/Support
Carl, For people with slow internet connections, we've always recommended that you download the update from our website www.LegacyFamilyTree.com Download Download Update, save it to your computer then run the update. The Legacy v8 install file is *much* bigger than the one for v7.5 If the

RE: [LegacyUG] Download update

2013-11-30 Thread Richard Williams
I ordered mine on the 26th and I'm still waiting for my number Richard -Original Message- From: Carl Cox [mailto:ct...@centurytel.net] Sent: November 30, 2013 10:53 BTW, I ordered my deluxe edition last night late, and had my customer number this morning. Legacy must be working 24

Re: [LegacyUG] Download update

2013-11-30 Thread Wendy Howard
Have you actually tried contacting Sales at Legacy to enquire about the delay, instead of just bitching about it here on the list? You've not said, in the three posts you've sent where you've voiced your dissatisfaction. Try doing that - and mentioning that you've done so along with any results