Re: [Mailman-Users] Diagnosing command failures

2015-01-21 Thread Peter Shute
If he can't get that to work, perhaps you could schedule a script to run it yourself and email him the results, say once a week. Peter Shute Sent from my iPad On 22 Jan 2015, at 3:42 am, Mark Sapiro m...@msapiro.net wrote: And, you could send him an email with a

Re: [Mailman-Users] Diagnosing command failures

2015-01-21 Thread Mark Sapiro
On 01/21/2015 06:25 AM, Gary Merrill wrote: Finally, let's consider The problem here is we don't anticipate a third party acting at a distance and unable to get reliable information from his user. Why not? This seems quite a reasonable scenario to anticipate. Users are notoriously

Re: [Mailman-Users] Diagnosing command failures

2015-01-21 Thread Brian Carpenter
Gary Merrill wrote: Now you might argue that Mailman was never intended to be deployed in such a lame support environment. That is almost It sounds like a fairly typical mailman support environment. certainly true. But it's ALMOST good enough to stand on its own feet in this

Re: [Mailman-Users] Diagnosing command failures

2015-01-21 Thread Mark Sapiro
On 01/21/2015 08:42 AM, Mark Sapiro wrote: And, you could send him an email with a mailto:LISTNAME-request@...?subject=who%20PASSWORD link in it hand have him just click that and send. I assume you can find his password with something like bin/dumpdb lists/LISTNAME/config.pck | grep his

Re: [Mailman-Users] Diagnosing command failures

2015-01-21 Thread Mark Sapiro
On 01/21/2015 07:44 PM, Gary Merrill wrote: I do appreciate your efforts to help, but you should realize that some of them are based on assumptions that simply don't hold in this case -- although they pretty universally held when Mailman was originally written, and for some time afterward.

Re: [Mailman-Users] Diagnosing command failures

2015-01-21 Thread Gary Merrill
I don't think this is the problem. So far as I know he has been using single-word passwords with only alphabetic characters in them. I'm really surprised that there would have been a bug involving initial or terminal whitespace, but I suppose these things happen. (Trying to imagine how that

Re: [Mailman-Users] Diagnosing command failures

2015-01-21 Thread Peter Shute
Gary Merrill wrote: Now you might argue that Mailman was never intended to be deployed in such a lame support environment. That is almost It sounds like a fairly typical mailman support environment. certainly true. But it's ALMOST good enough to stand on its own feet in this

Re: [Mailman-Users] Diagnosing command failures

2015-01-21 Thread Gary Merrill
Well, let's think about this ... It's NOT true that The user who sends an email command is provided with a response that tells him what's wrong. The example in question is where a valid user sends (from his registered address) the command 'who PASSWORD' but employs the wrong password or mistypes