Re: [mapguide-users] unable to logon Mapguide : ACE.dll failed

[Rémy Gourrat]

Thanks Hans,

But nothing about this.

I think It's a very mysterious and deep issue.

On the same tabletpc,

MapGuide 2.5.2 and 2.6.1, the ACE.dll crash the iis appool at login, and you 
can use mapguide (no maestro, no admin, no viewer...)

MapGuide 3.0 and 3.1, the ACE.dll run without problem and mapguide too

Maybe, I will have more success if I migrate the tabletPC to win10

Rémy
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Re: [mapguide-users] unable to logon Mapguide : ACE.dll failed

[Hans Milling]

I sometimes see this error if the repository is corrupt or if I moved the
repository from one server to another and the path where MapGuide was
installed is not 100% identical.



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Re: [mapguide-users] unable to logon Mapguide : ACE.dll failed

[Rémy Gourrat]

Hi,

Roza : with a setup with virtual directory mapguide2 and harddisk mapguide2, 
Error 559 in maestro and mapadmin is failing with always ACE.dll module path 
failing in windows log event,

Jackie : with depends walker,


  1.  Do you have old MapGuide installation directories on the PATH environment 
variable?

No, it’s a new system and it was before the first installation (now, there were 
lot of install/uninstall…)



  1.  If you run Process Monitor and listen on mgserver.exe or w3wp.exe, is it 
loading the correct ACE.dll?
Yes, for the twice : mgserver.exe run with the ACE.DLL in the mgserver.exe 
directory, w3wp.exe run with the ACE.DLL in the mapagent directory, php-cgi.exe 
run with the ACE.DLL in the php directory

 3. If you run Dependency Walker and load ACE.dll, are all of its dependencies 
satisifed?
For 2.5.2 : API-MS-WIN-CORE-KERNEL32-PRIVATE-L1-1-1.DLL, 
API-MS-WIN-CORE-PRIVATEPROFILE-L1-1-1.DLL, 
API-MS-WIN-SERVICE-PRIVATE-L1-1-1.DLL depends tell are missing

But it’s same for 3.0.0 and 3.1.0 that are turning good !



MapGuide 2.5.2 and newer require .net 4.0, on my windows 8.1 it’s.net 4.5, can 
it be the reason ?

For information, each time I start the mapguide 2.5.2 service, I have this 
message in error.log :

# Log Type: Error Log
# Log Parameters: CLIENT,CLIENTIP,USER,ERROR,STACKTRACE
<2017-02-06T11:35:15>   5100
Success: Server started.
<2017-02-06T11:35:20>   412
Error: Problem:\nThe application encountered a problem and could not finish the 
operation you just requested properly.\n\nSolution:\nIf it\'s the first time 
you met this problem, try again or restart the application / session; 
otherwise, describe the steps to reproduce this problem to the server 
administrator for suggestions.
StackTrace:
  - MgTimedEventHandler.handle_timeout() line 130 file 
c:\working\build_area\mapguide\2.5.2\x64\mgdev\server\src\core\TimedEventHandler.cpp
  - MgSessionTimeoutEventHandler.HandleEvent() line 101 file 
c:\working\build_area\mapguide\2.5.2\x64\mgdev\server\src\core\SessionTimeoutEventHandler.cpp
<2017-02-06T11:35:20>   5564  
Administrator
Error: Problem:\nThe application encountered a problem and could not finish the 
operation you just requested properly.\n\nSolution:\nIf it\'s the first time 
you met this problem, try again or restart the application / session; 
otherwise, describe the steps to reproduce this problem to the server 
administrator for suggestions.
StackTrace:
  - MgTimedEventHandler.handle_timeout() line 130 file 
c:\working\build_area\mapguide\2.5.2\x64\mgdev\server\src\core\TimedEventHandler.cpp
  - MgFeatureServiceCacheTimeLimitEventHandler.HandleEvent() line 86 file 
c:\working\build_area\mapguide\2.5.2\x64\mgdev\server\src\core\FeatureServiceCacheTimeLimitEventHandler.cpp
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Re: [mapguide-users] unable to logon Mapguide : ACE.dll failed

[Jackie Ng]

I just installed 2.6.1 on my Windows 8.1 laptop. No issues.

I can only suspect you must have some residual trace of an old MapGuide
installation lying around.

 1. Do you have old MapGuide installation directories on the PATH
environment variable?
 2. If you run Process Monitor and listen on mgserver.exe or w3wp.exe, is it
loading the correct ACE.dll?
 3. If you run Dependency Walker and load ACE.dll, are all of its
dependencies satisifed?

- Jackie



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Re: [mapguide-users] unable to logon Mapguide : ACE.dll failed

[Rémy Gourrat]

Thanks Roza,

I will try this immediately but I’m not optimist because I did it with instant 
setup => mapguide252 and it was the same problem…

I ‘ll tell you.




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Re: [mapguide-users] unable to logon Mapguide : ACE.dll failed

[Maximino Roza Candas]

Hi Remy

I've a similar issue  a couple of months ago,

I've installed  3.0.0  but I wanted to change it to  2.5.2 for 
compatibility.


Then  I’ve found that for running again  2.5.2  I needed  to install it 
in a different path of the previous  3.0.


In other words :

If you've installed  3.0.0  in c://mapguide.

You need put   2.5.2 in another path :  c://mapguide2 ; not in the 
same like the previous that obviously also  should be uninstalled.


That it works for me.

Hope it helps.


Max



El 06/02/17 a las 10:36, Rémy Gourrat escribió:


Hi Jackie,

I check it and check it again : ACE.dll is in the path.

I uninstall many times iis and mapguide 2.5.2, each time it was the 
sames messages in maestro/mapadmin and windows event log.


I tried with mapguide 2.6.1, sames messages, i tried with instant 
setup for 2.5.2 and 2.6.1, sames messages.


Finally, i tried with 3.0.0 and 3.1.0 and it’s running !!

I think this is an issue with WINDOWS 8.1 and 2.5.2 and 2.6.1.

I need to install mapguide 2.5.2 for application compatibility.

someone have an idea to workaround this issue ?

Rémy

AG-Carto - Bayonne


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Re: [mapguide-users] unable to logon Mapguide : ACE.dll failed

[Rémy Gourrat]

Hi Jackie,

I check it and check it again : ACE.dll is in the path.

I uninstall many times iis and mapguide 2.5.2, each time it was the sames 
messages in maestro/mapadmin and windows event log.

I tried with mapguide 2.6.1, sames messages, i tried with instant setup for 
2.5.2 and 2.6.1, sames messages.

Finally, i tried with 3.0.0 and 3.1.0 and it's running !!

I think this is an issue with WINDOWS 8.1 and 2.5.2 and 2.6.1.

I need to install mapguide 2.5.2 for application compatibility.

someone have an idea to workaround this issue ?

Rémy




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Re: [mapguide-users] unable to logon Mapguide : ACE.dll failed

[Jackie Ng]

If that dll doesn't exist on that path (ACE.dll should be in the paths you
mentioned), you must have a corrupted/incomplete installation and should
either repair or uninstall/reinstall it.

- Jackie



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[mapguide-users] unable to logon Mapguide : ACE.dll failed

[Rémy Gourrat]

Hi,

I've just installed a mapguide 2.6.1 on windows 8.1 dell latitude 12 tablet 
full windows updated, just before I tried with a mapguide 2.5.2 it was the same 
problem.

If i connect with maestro, I have a maestro error 559 :

In windows log event application, i see that iis crashed because ACE.dll module 
path is failing :

Nom de l'application défaillante w3wp.exe, version : 8.5.9600.16384, horodatage 
: 0x5215df96
Nom du module défaillant : ACE.dll, version : 5.8.0.0, horodatage : 0x53dbd90f
Code d'exception : 0xc094
Décalage d'erreur : 0x0003879d
ID du processus défaillant : 0x794
Heure de début de l'application défaillante : 0x01d27e1f8cf0a8fb
Chemin d'accès de l'application défaillante : 
c:\windows\system32\inetsrv\w3wp.exe
Chemin d'accès du module défaillant: \\?\c:\Program 
Files\OSGeo\MapGuide\Web\www\mapagent\ACE.dll
ID de rapport : d6983630-ea12-11e6-8267-484520102353
Nom complet du package défaillant :
ID de l'application relative au package défaillant :

Every time I want to logon on http://localhost/mapguide/mapadmin/login.php i 
have this message : Authentication failed. Please enter a valid username and 
password.

In windows log event application, i see that Php-cgi.exe failed crashed because 
ACE.dll module path is failing :

Nom de l'application défaillante php-cgi.exe, version : 5.5.11.0, horodatage : 
0x533c9862
Nom du module défaillant : ACE.dll, version : 5.8.0.0, horodatage : 0x53dbd90f
Code d'exception : 0xc094
Décalage d'erreur : 0x0003879d
ID du processus défaillant : 0x1600
Heure de début de l'application défaillante : 0x01d27e1ff3f60994
Chemin d'accès de l'application défaillante : C:\Program 
Files\OSGeo\MapGuide\Web\Php\php-cgi.exe
Chemin d'accès du module défaillant: C:\Program 
Files\OSGeo\MapGuide\Web\Php\ACE.dll
ID de rapport : 42c095bc-ea13-11e6-8267-484520102353
Nom complet du package défaillant :
ID de l'application relative au package défaillant :

Thanks for your advice and help

Rémy






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