[MCN-L] Admissions Ticketing Solutions

Colleagues, I'm curious as to which ticketing solution (and related modules such as enews, crm, online ticketing, membership renewal) product any of you use and how you like it? Thanks, Floyd Sweeting Floyd Thomas Sweeting III Head, Information Technology New Media THE FRICK COLLECTION 1

[MCN-L] web apps

Does anyone have experience developing web apps? I would be interested to hear about your experiences. Floyd Sweeting III Head, Information Technology and New Media THE FRICK COLLECTION 1 East 70th Street New York, NY 10021 Tel: 212-547-6889 Fax: 212-879-2091 www.frick.org

[MCN-L] Shopping cart solutions

Colleagues, I'm wondering what kind of shopping cart solutions any of you use? Specifically how you handle different categories of things, like store merchandise, membership, education programs, concerts, school visits, etc.? Do you use one e comm solution for all of these categories? We

[MCN-L] Corporate Memory and Email Archiving

I'm curious as to what solutions any of you have for email archiving and discovery and corporate memory in general? Floyd Sweeting III Head, Information Technology and New Media THE FRICK COLLECTION 1 East 70th Street New York, NY 10021 Tel: 212-547-6889 Fax: 212-879-2091 www.frick.org

[MCN-L] Looking for a New Webblast/Email/Metrics Service

We use Patron Mail and have found it to be adequate. We are getting good results with a monthly newsletter and judicious targeted event-related e-blasts. -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Frank E. Thomson Sent: Monday, May 11,

[MCN-L] Website Development?

An advisory committee, the Deputy Director/Chief Operating Officer, Head of IT, Web Master (in the IT New Media dept) and then Head of Development, Editorial, Photography, Education, Curatorial, PR, Library. The IT NM dept designs, builds, maintains the site. It is hosted by an outside vendor

[MCN-L] how paperless is your museum?

Here at the Frick after much discussion, we finally were able to get the PR office to post press clippings packets to the intranet instead of photocopying many thick packets to distribute to staff. Floyd Sweeting Head, Information Technology and New Media -Original Message- From:

[MCN-L] Attachments sent in email

I'm curious as to what size limits you have on sending attachments. As a rule, we use Yousendit to send image files, but recently someone on staff insisted on sending a 15 MB file as an email attachment and refused to consider Yousendit, it really turned out to be complicated. Many other

[MCN-L] Intranets in Museum to improve staff communication

Here at the Frick Collection I have just upgraded our Intranet using WordPress. It was quick and easy and is easy to maintain. It is a great place to link internal stuff: useful documents relating to HR benefits (403 B plan, health insurance forms,. etc.) Calendars, Organizational charts,

[MCN-L] Multiple member online accounts + growing online services =1 big mess

Here at the Frick we use Blackbaud Raiser's Edge and Patron's Edge for both membership and admissions ticketing and I know Blackbaud has an ecommerce solution (we do not use it). We use Yahoo for ecomm. and EmbARK for our CMS and Xinet for our DAM, Wordpress for our intranet, Filemaker for

[MCN-L] Titles

We use Web and New Media Manager as a title for our web person Floyd Sweeting III Head, Information Technology and New Media THE FRICK COLLECTION 1 East 70th Street New York, NY 10021 Tel: 212-547-6889 Fax: 212-879-2091 www.frick.org -Original Message- From: mcn-l-bounces at mcn.edu

[MCN-L] Repository of Collections Management related materials

Clearinghouse on Art Documentation and Computerization This documentation center and information service conceived and implemented by Patricia J. Barnett was originally hosted at the Metropolitan Museum of Art, Watson Library and later at the Frick Art Reference Library no longer exists. It

[MCN-L] Customer Relationship Management Software

Colleagues, I am interested in what CRM solutions you have in place - that is, if you are happy with them! We use some Blackbaud products (Financial Edge, Patron's Edge, Raiser's Edge, Counter Point). The Financial part works well but we find the integration and support for the CRM part

[MCN-L] FW: Zip Code Statistics

We have Patron's Edge and would love to know how to use it to collect zipcodes. Can anyone advise? Floyd Sweeting Head Technology and New Media Department The Frick Collection sweeting at frick.org -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On

[MCN-L] Innovative Event Calendars

Rich, We just implemented a calendar and evetns management piece using Trumba. The Smithsonian and Jewish Museum also use it. Inexpensive and highly customizable. Check it out. Their site has links to all of us as well as other kinds of instutions.

[MCN-L] retention schedule - seeking sample policies

Do you know about this? http://siarchives.si.edu/cerp/progress.htm -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Maja Clark Sent: Wednesday, July 22, 2009 12:01 AM To: mcn-l at mcn.edu Subject: [MCN-L] retention schedule - seeking sample

[MCN-L] Annual reports online

We do full color pdfs at the Frick as well as printing copies to pass out. No problems that I know of. We are now going to investigate posting online as an alternative to printing (to save money). http://www.shopfrick.org/support/annualreports.htm Floyd Sweeting Head, Information technology

[MCN-L] Museum Store Shopping Cart/Checkout Third-Party Solutions

We use Yahoo for our shop and concerts and seminars payments and we use Pay Pal for special tours because we can invoice with Pay Pal. Floyd Sweeting The Frick Collection -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Erin Weible Sent:

[MCN-L] How many of you web cast or livestream lectures?

Colleagues, How many of you web cast or livestream lectures? We have been doing this for two years and have gotten a very positive response. We've been using Fora.TV but would like to explore other options in the coming years, perhaps even do it ourselves. We do like the quality of service

[MCN-L] A message from Travis Fullerton of the Virginia Museum of Fine Arts

We are a small museum and this area has grown out of the Technology and Digital Media Department which has a staff of 10 people and comprises a Technology Division, a Web and Digital Media Division and a brand new Media Production Division. For a few years we have produced short exhibitions

[MCN-L] IT Department Structure Benchmarking

I think the institution has about 250 employees. Currently Technology and Digital Media has 10 positions. The head of the department reports to the Deputy Director/Chief Operating Officer. The department has 3 divisions and tasks do overlap somewhat within divisions. We are a flexible staff

Re: [MCN-L] IT SIG: Senior Staff and IT

Yes and yes. Floyd Thomas Sweeting III Head, Technology  Digital Media THE FRICK COLLECTION 1 East 70th Street New York, NY   10021 (212) 547-6889 tel (212) 547-0708 fax www.frick.org www.frickfuture.org -Original Message- From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu]

[MCN-L] Translation Services

Hi folks, Thanks for all your responses about apps vs mobile web and loaning ipods to visitors. Do any of you use foreign language translation services? Recommendations? Thanks, Floyd Thomas Sweeting III Head, Technology & Digital Media THE FRICK COLLECTION 1 East 70th Street New York, NY

[MCN-L] THoughts about App vs. Responsive Web site?

Colleagues, Can you share your thoughts regarding the use of an App as opposed to using a Responsive Web site as part of the visitor experience? Also how you feel about downloading content to personal devices rather than just accessing live online? Thanks, Floyd Thomas Sweeting III Head,

[MCN-L] loan of ipods to visitors without smartphones

Do any of you loan out ipods or other devices to visitors who wish to use your app but do not have smartphones? If so, how does it all work from a practical standpoint? Problems? Concerns? Thanks, Floyd Thomas Sweeting III Head, Technology & Digital Media THE FRICK COLLECTION 1 East 70th

[MCN-L] .art domain extension

Colleagues, Do any of you know if it is possible yet to apply for a .art domain extension? Has anyone found a registry for .art ? I read somewhere that it's not happening until February but apparently there are some early adopters. Thanks, Floyd Thomas Sweeting III Head, Technology & Digital

[MCN-L] Ticketing software

Colleagues, Can any of you share which ticketing software you are using and what options, limitations they offer? Ballpark pricing would help too. We are also interested in timed ticketing and online ticket sales. Any experiences you can share will be appreciated. Thanks, Floyd Thomas

Re: [MCN-L] VR vendors?

GURU http://theguru.co/ is an interesting one. We're not ready for VR or AR yet here but I like to keep up with the possibilities, I met the Guru people at a conference and like them. Another one which I think has s lot of potential is Histovery http://www.histovery.com/en/ who have done AR