Re: [Nagios-users] Best Practice: Forgotten Acknowledgements

2010-11-01 Thread Chris Beattie
Acknowledgements add comments to hosts and services, so you could just
set yourself a reminder to occasionally check the comments link in the
side bar and look for anything that's getting stale.

-Original Message-
From: Andre Timmermann [mailto:an...@nine.ch] 
Sent: Monday, November 01, 2010 5:29 AM
To: Nagios Users List
Subject: [Nagios-users] Best Practice: Forgotten Acknowledgements

Hello list,

from time to time you may acknowledge a problem without solving it at
once. This will result in forgotten acknowledgements.

What do you do to resolve this issue?

Ist there anything existing which parses the statufiles and writes a
mail once a week as a reminder (cron-job)?

Greetz,
Andre



--
Nokia and ATT present the 2010 Calling All Innovators-North America
contest Create new apps  games for the Nokia N8 for consumers in  U.S.
and Canada
$10 million total in prizes - $4M cash, 500 devices, nearly $6M in
marketing Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to
Ovi Store http://p.sf.net/sfu/nokia-dev2dev
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--
Nokia and ATT present the 2010 Calling All Innovators-North America contest
Create new apps  games for the Nokia N8 for consumers in  U.S. and Canada
$10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing
Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store 
http://p.sf.net/sfu/nokia-dev2dev
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Re: [Nagios-users] Best Practice: Forgotten Acknowledgements

2010-11-01 Thread Leif J.
What I'm planning is a way to pass a Ticket to our Ticket system when a 
host/service are down/critical, on that way I will from my current 
overview of assigments also see the issues from Nagios. then it will be 
visible for me every single day when I look a what open problems there are.

/Leif

Den 01-11-2010 17:50, Chris Beattie skrev:
 Acknowledgements add comments to hosts and services, so you could just
 set yourself a reminder to occasionally check the comments link in the
 side bar and look for anything that's getting stale.

 -Original Message-
 From: Andre Timmermann [mailto:an...@nine.ch]
 Sent: Monday, November 01, 2010 5:29 AM
 To: Nagios Users List
 Subject: [Nagios-users] Best Practice: Forgotten Acknowledgements

 Hello list,

 from time to time you may acknowledge a problem without solving it at
 once. This will result in forgotten acknowledgements.

 What do you do to resolve this issue?

 Ist there anything existing which parses the statufiles and writes a
 mail once a week as a reminder (cron-job)?

 Greetz,
 Andre


 
 --
 Nokia and ATT present the 2010 Calling All Innovators-North America
 contest Create new apps  games for the Nokia N8 for consumers in  U.S.
 and Canada
 $10 million total in prizes - $4M cash, 500 devices, nearly $6M in
 marketing Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to
 Ovi Store http://p.sf.net/sfu/nokia-dev2dev
 ___
 Nagios-users mailing list
 Nagios-users@lists.sourceforge.net
 https://lists.sourceforge.net/lists/listinfo/nagios-users
 ::: Please include Nagios version, plugin version (-v) and OS when
 reporting any issue.
 ::: Messages without supporting info will risk being sent to /dev/null

 --
 Nokia and ATT present the 2010 Calling All Innovators-North America contest
 Create new apps  games for the Nokia N8 for consumers in  U.S. and Canada
 $10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing
 Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store
 http://p.sf.net/sfu/nokia-dev2dev
 ___
 Nagios-users mailing list
 Nagios-users@lists.sourceforge.net
 https://lists.sourceforge.net/lists/listinfo/nagios-users
 ::: Please include Nagios version, plugin version (-v) and OS when reporting 
 any issue.
 ::: Messages without supporting info will risk being sent to /dev/null

--
Nokia and ATT present the 2010 Calling All Innovators-North America contest
Create new apps  games for the Nokia N8 for consumers in  U.S. and Canada
$10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing
Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store 
http://p.sf.net/sfu/nokia-dev2dev
___
Nagios-users mailing list
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Re: [Nagios-users] Best Practice: Forgotten Acknowledgements

2010-11-01 Thread Andre Timmermann
Am Montag, den 01.11.2010, 12:50 -0400 schrieb Chris Beattie:
 Acknowledgements add comments to hosts and services, so you could just
 set yourself a reminder to occasionally check the comments link in the
 side bar and look for anything that's getting stale.

Yes, but this would enforce a human not to forget things. I tend to
believe something automatic is more reliable than a human ;)

Greetz,
Andre


--
Nokia and ATT present the 2010 Calling All Innovators-North America contest
Create new apps  games for the Nokia N8 for consumers in  U.S. and Canada
$10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing
Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store 
http://p.sf.net/sfu/nokia-dev2dev
___
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Re: [Nagios-users] Best Practice: Forgotten Acknowledgements

2010-11-01 Thread Paul M. Dubuc
Andre Timmermann wrote:
 Am Montag, den 01.11.2010, 12:50 -0400 schrieb Chris Beattie:
 Acknowledgements add comments to hosts and services, so you could just
 set yourself a reminder to occasionally check the comments link in the
 side bar and look for anything that's getting stale.

 Yes, but this would enforce a human not to forget things. I tend to
 believe something automatic is more reliable than a human ;)

You could write an event handler that fixes whatever the problem is. 
Otherwise you are relying on a human at every level not to forget the 
acknowledgments and reminders. ;-)

--
Nokia and ATT present the 2010 Calling All Innovators-North America contest
Create new apps  games for the Nokia N8 for consumers in  U.S. and Canada
$10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing
Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store 
http://p.sf.net/sfu/nokia-dev2dev
___
Nagios-users mailing list
Nagios-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting 
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::: Messages without supporting info will risk being sent to /dev/null