abuse case management

2003-08-01 Thread Mikael Abrahamsson
Is there an abuse case management system as freeware somewhere, something like all the ticket/case handling packages out there, but more specifically aimed at abuse/complaint handling. I googled some but couldnt find any. My idea is that it should provide functions to do the following flow:

Re: abuse case management

2003-08-01 Thread Anne P. Mitchell, Esq.
Mikael, Is there an abuse case management system as freeware somewhere, something like all the ticket/case handling packages out there, but more specifically aimed at abuse/complaint handling. Not Freeware, but I know that the folks at Word to the Wise have developed something to do

Re: abuse case management

2003-08-01 Thread Will Yardley
On Fri, Aug 01, 2003 at 11:08:18AM +0200, Mikael Abrahamsson wrote: Is there an abuse case management system as freeware somewhere, something like all the ticket/case handling packages out there, but more specifically aimed at abuse/complaint handling. I googled some but couldnt find any.

Re: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread Michael . Dillon
However, I would like to see Java or Other Language to run on the routers, (I know you can install and play Quake on one vendor´s boxes) but I mean to do things really belonging to the router but so far I have yet to see a vendor to take programmable boxen (outside their own development)

RE: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread Tomas Daniska
However, I would like to see Java or Other Language to run on the routers, (I know you can install and play Quake on one vendor´s boxes) but I mean to do things really belonging to the router but so far I have yet to see a vendor to take programmable boxen (outside their own

Re: The internet is slow

2003-08-01 Thread Jack Bates
[EMAIL PROTECTED] wrote: Rebooting the Internet once a month might prevent future problems. Power off, count to ten, then restart...Proactive Management!? Not a problem. At what time shall we reboot it? I was thinking late at night. -Jack

RE: abuse case management

2003-08-01 Thread William Devine, II
I started using OTRS (Open Ticket Request System) a month or so ago and LOVE IT. You can setup pre-canned response templates and have multiple users login and maintain various queues. It's open source and works VERY well. http://www.otrs.org/ william -Original Message- From: [EMAIL

Re: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread Jack Bates
McBurnett, Jim wrote: if *all* dsl and cablemodem plants firewalled inbound SYN packets and/or only permitted inbound UDP in direct response to prior valid outbound UDP, would rob really have seen a ~140Khost botnet this year? In a sense, I would agree with you. The best method for what you

Re: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread Jack Bates
Vadim Antonov wrote: On Thu, 31 Jul 2003, Petri Helenius wrote: What we need is a new programming paradigm, capable of actually producing secure (and, yes, reliable) software. C and its progeny (and program now, test never lifestyle) must go. I'm afraid it'll take laws which would actually

Re: North America not interested in IP V6

2003-08-01 Thread Jack Bates
Ben Buxton wrote: In europe, when any consumer gets a net connection it's sold as a pipe to do anything you want with (as long as it abides by laws and netiquette. It seems that this silly restrictive mentality will remain even with ipv6... In the US, the pipe is limited in any number of ways in

RE: North America not interested in IP V6

2003-08-01 Thread sthaug
In europe, when any consumer gets a net connection it's sold as a pipe to do anything you want with (as long as it abides by laws and netiquette. That is certainly not the case everywhere in Europe. In Norway, there are several operators that have limitations on your use of xDSL, for

The Cidr Report

2003-08-01 Thread cidr-report
This report has been generated at Fri Aug 1 21:47:29 2003 AEST. The report analyses the BGP Routing Table of an AS4637 (Reach) router and generates a report on aggregation potential within the table. Check http://www.cidr-report.org/as4637 for a current version of this report. Recent Table

RE: North America not interested in IP V6

2003-08-01 Thread McBurnett, Jim
Jack Bates Wrote: In the US, the pipe is limited in any number of ways in attempts to limit how many people share their broadband with their neighbor at a reduced rate. Another issue is that handing out IP addresses to the home at this point is foolish. User's, in general, can't protect

Re: North America not interested in IP V6

2003-08-01 Thread Michael . Dillon
I have been plotting the IPv6 ASNs for some time. These should be the ISPs running IPv6. See: http://www.nlnetlabs.nl/ipv6/measurements/index.html It would be interesting to see an analysis that combines this data with Geoff Huston's IPv4 analysis

Just a quick thought...

2003-08-01 Thread Jerry Eyers
I haven't had time to look, but just for my clarification, why was IPv8 not pursued further. I remember there was a discussion on IPv6 vs IPv8 and the argument to go directly to IPv8 instead, but I had to drop out from following the discussions since. Anyone remember the outcome? It seems

RE: Just a quick thought...

2003-08-01 Thread Lars Higham
Better gas mileage? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jerry Eyers Sent: Friday, August 01, 2003 7:49 PM To: [EMAIL PROTECTED] Subject: Just a quick thought... I haven't had time to look, but just for my clarification, why was IPv8 not

Re: Just a quick thought...

2003-08-01 Thread bmanning
intellectual property issues? the IETF could not get change control on V8? :) I haven't had time to look, but just for my clarification, why was IPv8 not pursued further. I remember there was a discussion on IPv6 vs IPv8 and the argument to go directly to IPv8 instead, but I had to

Re: North America not interested in IP V6

2003-08-01 Thread Marshall Eubanks
On Fri, 1 Aug 2003 14:32:39 +0100 [EMAIL PROTECTED] wrote: I have been plotting the IPv6 ASNs for some time. These should be the ISPs running IPv6. See: http://www.nlnetlabs.nl/ipv6/measurements/index.html It would be interesting to see an analysis that combines this data with Geoff

RE: Just a quick thought...

2003-08-01 Thread Jeroen Massar
[EMAIL PROTECTED] wrote: intellectual property issues? the IETF could not get change control on V8? :) Vrm grin But ford has a /8 in IPv4 so they surely would like it if the protocol carried their name too :) I haven't had time to look, but just for my clarification, why

Re: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread Christopher L. Morrow
On Thu, 31 Jul 2003, Dave Israel wrote: Personally, it'll be a long time before I'm convinced that I want my routers running Java. (Like how I brought that almost back on topic in the end, there?) or your ATM switch running windowsNT ? Wait, that already happened, damn!

Re: maybe this should be on sec focus but.

2003-08-01 Thread Damian Gerow
Thus spake Drew Weaver ([EMAIL PROTECTED]) [01/08/03 14:25]: I have had like 4 users call and tell me that they're receiving email from [EMAIL PROTECTED] with a unidentified attachment, possibly a worm that exploits the new Microsoft vulnerability last week, all 4 of these people

maybe this should be on sec focus but.

2003-08-01 Thread Drew Weaver
I have had like 4 users call and tell me that they're receiving email from [EMAIL PROTECTED] with a unidentified attachment, possibly a worm that exploits the new Microsoft vulnerability last week, all 4 of these people reported that their updated this morning antivirus software missed

Re: maybe this should be on sec focus but.

2003-08-01 Thread Scott Granados
I've captured this guy here actually directed at me. thank goodness for pine:) It appears to attach itself as message.zip not sure if it attaches using other names. On Fri, 1 Aug 2003, Drew Weaver wrote: I have had like 4 users call and tell me that they're receiving email

Re: maybe this should be on sec focus but.

2003-08-01 Thread Forrest Houston
That's funny, I had atleast one person here receive a similar email which was forwarded on to me. I ran it through McAfee (4.5.1 engine, 4.0.4280 DAT) and it picked it right up (Trojan Name: Exploit-Code Base http://us.mcafee.com/virusInfo/default.asp?id=descriptionvirus_k=99383). Potentially

Re: maybe this should be on sec focus but.

2003-08-01 Thread Mike Tancsa
Sounds like mimail. See http://vil.nai.com/vil/content/v_100523.htm ---Mike At 02:45 PM 01/08/2003 -0400, Drew Weaver wrote: I have had like 4 users call and tell me that they're receiving email from [EMAIL PROTECTED] with a unidentified attachment, possibly a worm that

Blocking port 135?

2003-08-01 Thread Adi Linden
http://www.cert.org/advisories/CA-2003-19.html Would blocking port 135 at the network edge be a prudent preventative measure?

RE: maybe this should be on sec focus but.

2003-08-01 Thread Bob German
http://securityresponse.symantec.com/avcenter/venc/data/[EMAIL PROTECTED] html Bob German, CISSP, CCNA, MCSE Sr Systems Engineer Irides, LLC -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Scott Granados Sent: Friday, August 01, 2003 2:29 PM To:

Re: maybe this should be on sec focus but.

2003-08-01 Thread Patrick_McAllister
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_MIMAIL.A Forrest Houston

Re: maybe this should be on sec focus but.

2003-08-01 Thread Joe Boyce
Friday, August 1, 2003, 11:45:25 AM, you wrote: DW I have had like 4 users call and tell me that they're receiving DW email from [EMAIL PROTECTED] with a unidentified attachment, possibly a DW worm that exploits the new Microsoft vulnerability last week, all 4 of these DW people

RE: maybe this should be on sec focus but.

2003-08-01 Thread Drew Weaver
I do apologize for my outdated clue. ;-) -Drew -Original Message- From: Mike Tancsa [mailto:[EMAIL PROTECTED] Sent: Friday, August 01, 2003 2:34 PM To: Drew Weaver; [EMAIL PROTECTED] Subject: Re: maybe this should be on sec focus but. Sounds like mimail. See

Re: maybe this should be on sec focus but.

2003-08-01 Thread Gregory Hicks
It seems to come with a message attachment of message.zip. The body of the message goes something like this: - From: Admin Sent: Friday, August 01, 2003 11:25 AM To: user-ID Subject: your account some-random-string Importance: High Hello there, I

Re: Blocking port 135?

2003-08-01 Thread Sean Donelan
On Fri, 1 Aug 2003, Adi Linden wrote: http://www.cert.org/advisories/CA-2003-19.html Would blocking port 135 at the network edge be a prudent preventative measure? It depends. Do you have a network edge? Do you have the resources to block it? Do you need it for anything else? Have

RE: Blocking port 135?

2003-08-01 Thread Bob German
Absolutely. All of the NetBIOS ports: 135, 137, 138, 139, 445. Bob -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Adi Linden Sent: Friday, August 01, 2003 2:37 PM To: [EMAIL PROTECTED] Subject: Blocking port 135?

Re: Blocking port 135?

2003-08-01 Thread Jared Mauch
On Fri, Aug 01, 2003 at 01:37:21PM -0500, Adi Linden wrote: http://www.cert.org/advisories/CA-2003-19.html Would blocking port 135 at the network edge be a prudent preventative measure? I've blocked these ports on my home network for some time, just for insurance reasons to make

Re: Blocking port 135?

2003-08-01 Thread Stephen Sprunk
Thus spake Adi Linden [EMAIL PROTECTED] http://www.cert.org/advisories/CA-2003-19.html Would blocking port 135 at the network edge be a prudent preventative measure? If you see your job as protecting users from their own ignorance, blocking 135-139 both tcp and udp has been prudent for

RE: Blocking port 135?

2003-08-01 Thread Adi Linden
Absolutely. All of the NetBIOS ports: 135, 137, 138, 139, 445. Ports 137, 138, 139, 445 have been blocked for a long time. But port 135 wasn't until today... Thanks! Adi

Re: Blocking port 135?

2003-08-01 Thread Christopher L. Morrow
On Fri, 1 Aug 2003, Sean Donelan wrote: In reality blocking port 135 is almost never sufficient. Its slightly better than waving a dead chicken over your PC. its far less stinky than the chicken option though, you must admit that.

Re: Blocking port 135?

2003-08-01 Thread Bruce Pinsky
Bob German wrote: Absolutely. All of the NetBIOS ports: 135, 137, 138, 139, 445. And filtering 445 in the outbound direction to prevent attacks from the inside out is probably prudent as well. = bep

Re: Blocking port 135?

2003-08-01 Thread bmanning
On Fri, 1 Aug 2003, Sean Donelan wrote: In reality blocking port 135 is almost never sufficient. Its slightly better than waving a dead chicken over your PC. its far less stinky than the chicken option though, you must admit that. only if you thaw before use...

RE: Blocking port 135?

2003-08-01 Thread Jason Robertson
I also would recommend blocking these outbound, if they are not. Especially 137, it's so useful in finding Windows machines on other networks. On 1 Aug 2003 at 14:09, Adi Linden wrote: Date sent: Fri, 1 Aug 2003 14:09:52 -0500 (CDT) From: Adi Linden [EMAIL

Re: Blocking port 135?

2003-08-01 Thread Richard Irving
So, you don't like the smell of fried chicken ? We keep an old overclocked 486-33, with a quadrupler around, making it run at about 100mhz.. for just this purpose... Complete the Chicken ritual, at Midnight, of course. Unprotect port 25, let alt.freak know... Route all mail to

Re: Blocking port 135?

2003-08-01 Thread Crist Clark
Bob German wrote: Absolutely. All of the NetBIOS ports: 135, 137, 138, 139, 445. Although the public exploits floating around (at the moment) attack 135/tcp, 135/udp is also vulnerable... And for this crowd, I should point out that blocking 135/udp blocks DCE-RPC which is used rather

Microsoft.com attack?

2003-08-01 Thread Jason Frisvold
Anyone aware of an attack on www.microsoft.com? I had a customer machine that was attacking it, looks like either a bug in Microsoft's SP4 (coincidentally this started the day after this was installed) or there's some new(?) worm of some sort causing this ?? Thanks! --

Re: Microsoft.com attack?

2003-08-01 Thread Adam Maloney
Yeah, seeing the same here - it's been flaky for us for the last 30 minutes while we've been trying it. I wonder if it's related to this messages.zip / admin@ thing that's all over the place today. I was just thinking the other day, wouldn't it be funny if there was a worm that had infected

RE: Microsoft.com attack?

2003-08-01 Thread Dennis Wong
defcon? -Original Message- From: Adam Maloney [mailto:[EMAIL PROTECTED] Sent: Friday, August 01, 2003 2:05 PM To: Jason Frisvold Cc: [EMAIL PROTECTED] Subject: Re: Microsoft.com attack? Yeah, seeing the same here - it's been flaky for us for the last 30 minutes while we've been trying

Re: Microsoft.com attack?

2003-08-01 Thread Dan Armstrong
I wouldn't put it past Microsoft to make a patch so poorly written, it would actually cause all patched machines to attack the mothership. :-) Adam Maloney wrote: Yeah, seeing the same here - it's been flaky for us for the last 30 minutes while we've been trying it. I wonder if it's

Re: North America not interested in IP V6

2003-08-01 Thread Scott Francis
On Fri, Aug 01, 2003 at 08:21:52AM -0400, [EMAIL PROTECTED] said: Jack Bates Wrote: In the US, the pipe is limited in any number of ways in attempts to limit how many people share their broadband with their neighbor at a reduced rate. Another issue is that handing out IP addresses to

The irony.. (Re: Blocking port 135?)

2003-08-01 Thread Len Rose
Who would have thought ten years ago that Microsoft and it's poorly written software would have been responsible for the advent of protocol filtering throughout the net. To those who want to filter everything, please make sure you state those policies all over your company web site so people

Re: North America not interested in IP V6

2003-08-01 Thread William Warren
Is there a way to block html mail at the edge using a proxy ro something? Scott Francis wrote: On Fri, Aug 01, 2003 at 08:21:52AM -0400, [EMAIL PROTECTED] said: Jack Bates Wrote: In the US, the pipe is limited in any number of ways in attempts to limit how many people share their

Re: North America not interested in IP V6

2003-08-01 Thread E.B. Dreger
DGA Date: Thu, 31 Jul 2003 13:10:20 -0400 DGA From: David G. Andersen DGA a) DHCP'ing everyone is just easier. Assign unchanging IP address based on MAC address. Done/done. Eddy -- Brotsman Dreger, Inc. - EverQuick Internet Division Bandwidth, consulting, e-commerce, hosting, and network

Re: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread Vadim Antonov
On Fri, 1 Aug 2003, Jack Bates wrote: There is nothing in C which guarantees that code will be unreliable or insecure. Lack of real strong typing, built-in var-size strings (so the compiler can actually optimize string ops) and uncontrollable pointer operations is enough to guarantee that

Re: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread E.B. Dreger
CLM Date: Wed, 30 Jul 2003 22:37:21 + (GMT) CLM From: Christopher L. Morrow CLM The problem isn't the network, nor the filtering / CLM lack-of-filtering, its a basic end host security problem. Beyond basic filtering, it's a whack-a-mole to deal with rogue systems. Until the pain of having

Re: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread E.B. Dreger
PH Date: Thu, 31 Jul 2003 21:09:34 +0300 PH From: Petri Helenius PH However, since improvements are always welcome, please PH recommend tools which would allow us to progress above and PH beyond C and it´s deficencies. I'll pick on you for a bit, although this applies to all too many technical

Re: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread Jack Bates
Vadim Antonov wrote: Lack of real strong typing, built-in var-size strings (so the compiler can actually optimize string ops) and uncontrollable pointer operations is enough to guarantee that any complicated program will have buffer-overflow vulnerabilities. Typing can be enforced if the

Re: Blocking port 135?

2003-08-01 Thread Sean Donelan
On Fri, 1 Aug 2003, Christopher L. Morrow wrote: On Fri, 1 Aug 2003, Sean Donelan wrote: In reality blocking port 135 is almost never sufficient. Its slightly better than waving a dead chicken over your PC. its far less stinky than the chicken option though, you must admit that. yep. If

Re: Blocking port 135?

2003-08-01 Thread Jack Bates
Sean Donelan wrote: free/cheap software firewalls that are easy and effective to use. And breaks all kinds of nifty things which ISP has to pay for via helpdesk support. -Jack

Re: WANTED: ISPs with DDoS defense solutions

2003-08-01 Thread Christopher L. Morrow
On Sat, 2 Aug 2003, E.B. Dreger wrote: CLM Date: Wed, 30 Jul 2003 22:37:21 + (GMT) CLM From: Christopher L. Morrow CLM The problem isn't the network, nor the filtering / CLM lack-of-filtering, its a basic end host security problem. Beyond basic filtering, it's a whack-a-mole to

Re: Blocking port 135?

2003-08-01 Thread Christopher L. Morrow
On Fri, 1 Aug 2003, Jack Bates wrote: Sean Donelan wrote: free/cheap software firewalls that are easy and effective to use. And breaks all kinds of nifty things which ISP has to pay for via helpdesk support. as opposed to core level filtering which somehow doesn't break things?

RE: Microsoft.com attack?

2003-08-01 Thread Jason Frisvold
On Fri, 2003-08-01 at 22:16, Matt Ploessel wrote: http://www.microsoft.com/homepage/features/2003/denialofservice.htm Cool... thanks for the info... Hopefully I'll be able to gather any information I can from our infected machine here and forward it on to the proper authorities... Anyone got

RE: Blocking port 135?

2003-08-01 Thread Drew Weaver
Im pretty sure the Shavlik products require the RPC ports for people to use HFNETCHK LE and stuff like that, and a lot of our co-lo customers use that to keep their win boxes up to date, which I think is great because that's one less abuse email I have to reply to ;-) -Drew -Original

RE: Blocking port 135?

2003-08-01 Thread Chris Johnston
IMHO, If it's for my own network, yes. Block it. If you are ISP'ing for it, you shouldn't need netbios related stuff on your own servers and they should be protected anyway. However, it should be passed along to your customers in case they are foolish enough to have to expose MS related