RE: The Myth of Five 9's Reliability (fwd)

2002-04-25 Thread Deepak Jain
[stuff missing] When applied randomly to the Internet, I suppose that means if you can dial into a RAS and establish a PPP/IPCP session, but the RAS' connection to the Internet is down, then the service is up :-) [stuff missing] I seem to remember a large internet provider's service contract

RE: The Myth of Five 9's Reliability (fwd)

2002-04-25 Thread Deepak Jain
of Five 9's Reliability (fwd) [stuff missing] When applied randomly to the Internet, I suppose that means if you can dial into a RAS and establish a PPP/IPCP session, but the RAS' connection to the Internet is down, then the service is up :-) [stuff missing] I seem to remember a large internet

The Myth of Five 9's Reliability (fwd)

2002-04-24 Thread Pete Kruckenberg
From the Canarie news mailing list. I don't think I've ever experienced five 9's on any telco service, I have always assumed I must be the one customer experiencing down-time, and the aggregate was somehow five 9's. How is network reliability calculated to end up with five 9's? Pete.

Re: The Myth of Five 9's Reliability (fwd)

2002-04-24 Thread Art Houle
How to calculate uptime and get 5 9s -do not include any outage less than 20 minutes. -only include down lines that are actually reported by customers. -when possible fix the line and report 'no trouble found'. -remember that your company is penalized by the FCC for bad ratings, so don't

Re: The Myth of Five 9's Reliability (fwd)

2002-04-24 Thread Dan Hollis
On Wed, 24 Apr 2002, Art Houle wrote: How to calculate uptime and get 5 9s -do not include any outage less than 20 minutes. -only include down lines that are actually reported by customers. -when possible fix the line and report 'no trouble found'. -remember that your company is penalized

Re: The Myth of Five 9's Reliability (fwd)

2002-04-24 Thread Marshall Eubanks
Art Houle wrote: How to calculate uptime and get 5 9s -do not include any outage less than 20 minutes. -only include down lines that are actually reported by customers. -when possible fix the line and report 'no trouble found'. -remember that your company is penalized by the FCC for

Re: The Myth of Five 9's Reliability (fwd)

2002-04-24 Thread measl
On Wed, 24 Apr 2002, Art Houle wrote: Date: Wed, 24 Apr 2002 16:51:53 -0400 (EDT) From: Art Houle [EMAIL PROTECTED] To: Pete Kruckenberg [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Subject: Re: The Myth of Five 9's Reliability (fwd) How to calculate uptime and get 5 9s -do

Re: The Myth of Five 9's Reliability (fwd)

2002-04-24 Thread Mathew Lodge
This is the sort of thing that can be discussed forever, but here's an anecdote anyway: At my previous employer, we hired a lot of people who had spent their entire careers either running or developing equipment for TDM voice networks. Their view of five nines for voice was that the network