Google contact?

2008-04-17 Thread Darden, Patrick S.
Having a bit of diffculty with a Google matter. Was hoping to get pointed in the right direction by someone from Google. --Patrick Darden [EMAIL PROTECTED]

Re: Abuse response [Was: RE: Yahoo Mail Update]

2008-04-17 Thread JC Dill
William Herrin wrote: On Tue, Apr 15, 2008 at 8:49 PM, Martin Hannigan [EMAIL PROTECTED] wrote: Abuse desk is a $0 revenue operation. Is it not obvious what the issue is? Martin, So is marketing, yet marketing does have an impact on revenue. It can be useful to explain the abuse desk as

RE: Google contact?

2008-04-17 Thread Darden, Patrick S.
Thanks everyone! Several people from Google responded very quickly, and the issue was resolved faster than I can believe. --Patrick Darden --ARMC

RE: Google contact?

2008-04-17 Thread Raymond L. Corbin
It'd be nice if more companies of their size responded that way. :) -Ray -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darden, Patrick S. Sent: Thursday, April 17, 2008 1:40 PM To: nanog@merit.edu Subject: RE: Google contact? Thanks everyone!

Re: Google contact?

2008-04-17 Thread Joel Jaeggli
Raymond L. Corbin wrote: It'd be nice if more companies of their size responded that way. :) they have ~6% of the employees of the employees of say verizon and slightly less than the 123 years of cruft that the later has. -Ray -Original Message- From: [EMAIL PROTECTED]

Cogent Router dropping packets

2008-04-17 Thread Mike Fedyk
Hi, Some of our VoIP customers are experiencing issues using our service and it only happens when routing through Cogent. Does anyone have a contact for them? Thanks Host Loss% Snt Last Avg Best Wrst StDev 1.

Re: Google contact?

2008-04-17 Thread Justin M. Streiner
On Thu, 17 Apr 2008, Joel Jaeggli wrote: they have ~6% of the employees of the employees of say verizon and slightly less than the 123 years of cruft that the later has. Verizon is one company in name only. There are so many groups and business units, all with their own inbound numbers and

Re: Cogent Router dropping packets

2008-04-17 Thread Ryan Harden
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Just spoke to cogent about another issue, said they only know about issues in Los Angeles. Nevertheless, 877.726.4386 or [EMAIL PROTECTED] /Ryan Mike Fedyk wrote: Hi, Some of our VoIP customers are experiencing issues using our service and it

Re: Google contact?

2008-04-17 Thread Chris Grundemann
On Thu, Apr 17, 2008 at 11:40 AM, Darden, Patrick S. [EMAIL PROTECTED] wrote: Thanks everyone! Several people from Google responded very quickly, and the issue was resolved faster than I can believe. --Patrick Darden --ARMC Proof that free gourmet lunch and dinner, plus snacks ==

Re: Google contact?

2008-04-17 Thread Deepak Jain
Although their growth rates are starting to match each other. ;) Joel Jaeggli wrote: Raymond L. Corbin wrote: It'd be nice if more companies of their size responded that way. :) they have ~6% of the employees of the employees of say verizon and slightly less than the 123 years of cruft

Re: Bandwidth issues in the Sprint network

2008-04-17 Thread Brian Raaen
Some people wanted to know what I found the problem to be. I have discovered. the problem for a fact is the TCP window size on uploads. I have a Linux box that I changed the Window sizes to match and I still get 32k on a upload window and 64k on a download window. With a ping time of 50ms I

RE: Cogent Router dropping packets

2008-04-17 Thread Mike Fedyk
Thank you, the issue seems to be fixed now at Cogent. Does anyone know how often issues like this seem to crop up? I'm wondering to see how hard I should push here for routing around cogent for networks our customers connect from. Mike -Original Message- From: [EMAIL PROTECTED]

RE: Cogent Router dropping packets

2008-04-17 Thread Mike Fedyk
I spoke too soon: Host Loss% Snt Last Avg Best Wrst StDev 1. adsl-63-194-XXX-XXX.dsl.lsan03.pacbell.net 0.0% 1099.2 19.2 8.4 57.9 11.0 2. dist3-vlan60.irvnca.sbcglobal.net 0.9% 1098.4 16.7 8.3 45.6 9.6

Re: Bandwidth issues in the Sprint network

2008-04-17 Thread Mike Gonnason
On Thu, Apr 17, 2008 at 1:00 PM, Brian Raaen [EMAIL PROTECTED] wrote: Some people wanted to know what I found the problem to be. I have discovered. the problem for a fact is the TCP window size on uploads. I have a Linux box that I changed the Window sizes to match and I still get 32k on a

Re: Postmaster @ vtext.com (or what are best practice to send SMS these days)

2008-04-17 Thread Duane Wessels
On Wed, 16 Apr 2008, David Ulevitch said: What else are operators doing to get the pages out when things go wonky? I added asterisk and a cheap X100P card to my Nagios setup. Now I can get a voice call if things are really bad. I started to install some text-to-speech tools also, but got

Re: Cogent Router dropping packets

2008-04-17 Thread David Coulson
Cogent frequently have routing and packet loss issues. I can't imagine VoIP over their network is all that appealing to most people. Last time I used Cogent I had a problem approx. every month, and I purchased transit from them. Good luck :-) Mike Fedyk wrote: Thank you, the issue seems

RE: Cogent Router dropping packets

2008-04-17 Thread Paul Stewart
Same here... frequent packet loss. We had Cogent GigE service for about 9 months if I recall - more than one major outage per month and packet loss issues at least once a week. You get what you pay for (within reason) --- Paul Stewart Senior Network Administrator Nexicom 5 King St. E.,

RE: Bandwidth issues in the Sprint network

2008-04-17 Thread Lincoln Dale
even with tuned TCP window sizes, make sure you don't have TCP syncookies enabled on either endpoint. many syncookie implementations have implications on supporting RFC1323 options. cheers, lincoln. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of

Re: Bandwidth issues in the Sprint network

2008-04-17 Thread Chris Adams
Once upon a time, Lincoln Dale [EMAIL PROTECTED] said: even with tuned TCP window sizes, make sure you don't have TCP syncookies enabled on either endpoint. IIRC Linux (at least) syncookies only come into play when you are being syn-flooded (i.e. when the kernel has to start dropping syns).