Re: hi

2010-11-05 Thread James Rankin
I do 128 miles to work and 128 back - four and a half hours in the car per day. And that's before the M62 starts to become impassable in the depths of winter. On 4 November 2010 18:42, Cameron cameron.orl...@gmail.com wrote: Damn...and I do 90 mins each way (assuming no snow or rain or

Re: hi

2010-11-05 Thread John Cook
I do a 250 mile round trip twice a week to a client I was farmed out to. 5 hours. John W. Cook Systems Administrator Partnership for Strong Families From: James Rankin kz2...@googlemail.com To: NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com Sent:

Re: Finding duplicate files

2010-11-05 Thread Gavin Wilby
Hi, It isnt, but thanks for the heads up, it may well be useful I the future. Gavin. On Thu, Nov 4, 2010 at 1:54 PM, Miller Bonnie L. mille...@mukilteo.wednet.edu wrote: If that server is R2, you could load up FSRM (File Server Resource Manager) and run a duplicate files report.

Re: Finding duplicate files

2010-11-05 Thread Gavin Wilby
Thanks all for the other suggestions, Ill give them a try and see which one sits better. When I find out what worked the best for me Ill post back with information. G. On Fri, Nov 5, 2010 at 8:10 AM, Gavin Wilby gavin.wi...@gmail.com wrote: Hi, It isnt, but thanks for the heads up, it may

RE: [OT] RE: hi

2010-11-05 Thread Alan Davies
Does no one on this list live in a city!? Driving .. I remember that .. ;o) 20 miles by Tube and light railway = 75-90mins each way. And that's when the buggers don't go on strike! a -Original Message- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: 04 November

RE: Firewall hole - pardon the pun

2010-11-05 Thread Alan Davies
Can't offer any advice on the Firebox, but a decent proxy should block by category irrespective of Google caching. Ours certainly does (we use a cloud service for web filtering). a From: Paul Everett [mailto:evere...@leementalhealth.org] Sent: 04 November

RE: hi

2010-11-05 Thread Alan Davies
128 miles that include the M62!? You live in London/Glasgow or something!? From: James Rankin [mailto:kz2...@googlemail.com] Sent: 05 November 2010 07:15 To: NT System Admin Issues Subject: Re: hi I do 128 miles to work and 128 back - four and a half hours

Re: Random poll: GPO count

2010-11-05 Thread Stephen Wimberly
We did the same kind of thing a while back, but a different point of view. We wanted to limit the number of objects that a particular computer would run, we did combine some policies but we also used security filtering to limit the number of objects that a particular computer would run. For

Re: Random poll: GPO count

2010-11-05 Thread James Rankin
That kinda explains why at my last job users had a big login delay, as it parsed through 136 GPOs on the Citrix Servers OU, most of which were either applied to everyone, or scoped via item-level targeting On 5 November 2010 12:22, Stephen Wimberly swimbe...@gmail.com wrote: We did the same

Re: [OT] RE: hi

2010-11-05 Thread Kramer, Jack
I live in a city-like area but still drive - the driving commute is about 15mins to cover maybe 5 miles, whereas the bus from my home to MSU's campus runs only about once an hour and stops at what seems like every place BUT work before finally getting me there. Jack Kramer Computer Systems

RE: MS reference for VSS

2010-11-05 Thread Christopher Bodnar
Michael, you are correct. It does not seem to be enabled by default. What I was referring to was the fact that VSS allocates that space, which is not the same as enabled. My systems seem to be allocating 10% as well. That is why I'd really like to find an MS reference that discusses this.

PC Memory

2010-11-05 Thread Bob Hartung
The subject of Dell vs Kingston memory reminded me of something that's always frustrated me about computer memory and that's figuring out how to identify what a memory chip is and what it would work in. Some memory suppliers are good about putting ID stickers on the memory so you have some

Re: User last login info

2010-11-05 Thread Stephen Wimberly
I thought the last login date was sent to the domain controller running the role PDC? I have always used the csvde.exe from the resource kit as: csvde.exe -r ((objectCategory=Person)(objectClass=User)) -p Subtree -f C:\path\to\file.csv Then open the csv in Excel and use a formula to convert to

RE: PC Memory

2010-11-05 Thread Martin Blackstone
Most of the major mfgs have a configurator page. I like the Crucial one best. From: Bob Hartung [mailto:bhart...@wiscoind.com] Sent: Friday, November 05, 2010 5:52 AM To: NT System Admin Issues Subject: PC Memory The subject of Dell vs Kingston memory reminded me of something that's

RE: hi

2010-11-05 Thread Ames Matthew B
Ouch that is about double what I do - 125 miles round trip, all country A-roads, with ovetaking opportunities, so it can make for a long drag back home. I leave my house at 5.50am to avoid the traffic in the mornings though. The only benefit is that I can easily do 60+mpg on my trips if I

RE: PC Memory

2010-11-05 Thread N Parr
No I think he's trying to figure out after the fact. From: Martin Blackstone [mailto:mblackst...@gmail.com] Sent: Friday, November 05, 2010 8:02 AM To: NT System Admin Issues Subject: RE: PC Memory Most of the major mfgs have a configurator page. I like the

Re: hi

2010-11-05 Thread James Rankin
At least 45 mins of my trip is on the A19, driving a 2.5L petrol car. Costs me £56 per day in fuel, at the worst :-( On 5 November 2010 13:02, Ames Matthew B mba...@qinetiq.com wrote: Ouch that is about double what I do - 125 miles round trip, all country A-roads, with ovetaking

RE: PC Memory

2010-11-05 Thread Erik Goldoff
+1 I often end up with memory with no clear identifier.In some cases, it’s from a generic system that I’m looking to upgrade memory for, in others, I find the memory in my parts drawer properly wrapped, but no manufacturer indication of memory type/capacity/etc … Erik Goldoff IT

RE: PC Memory

2010-11-05 Thread Martin Blackstone
Should have had my coffee first. From: N Parr [mailto:npar...@mortonind.com] Sent: Friday, November 05, 2010 6:04 AM To: NT System Admin Issues Subject: RE: PC Memory No I think he's trying to figure out after the fact. _ From: Martin Blackstone [mailto:mblackst...@gmail.com]

RE: Random poll: GPO count

2010-11-05 Thread David Lum
I do keep GPO's processed by each system in mind when I work with GPO's. As a general rule I have as few domain-wide GPO's as possible and apply GPO's to just the systems/users that need it. Dave From: James Rankin [mailto:kz2...@googlemail.com] Sent: Friday, November 05, 2010 5:38 AM To: NT

RE: PC Memory

2010-11-05 Thread Bob Hartung
That's my situation as well. I can remember one time ordering memory for several different PCs from a source and I couldn't even figure out which memory was for what system. The memory just had a part number on it that didn't match up with the part number on the order. I had to call them and

RE: Dell vs Kingston ram

2010-11-05 Thread John Aldrich
That is very true. I'm pretty sure they come up with these things on a per-computer-model basis, even if it's exactly the same RAM that goes into another PC. :-) -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, November 04, 2010 5:06 PM To: NT System

Re: Random poll: GPO count

2010-11-05 Thread James Rankin
Did your MS rep happen to tell you whether it takes longer or not to parse through a GPO with lots of settings, compared to a GPO with just a few? I was always an advocate of keeping GPOs as simple as possible, so that finding an errant setting was more straightforward. However some people prefer

RE: hi

2010-11-05 Thread Ames Matthew B
I hope to only spend a little more than that in a week. ouch. Time for another car! my 110TDI VAG based car is looking after me well - 175k miles and still going strong. From: James Rankin [mailto:kz2...@googlemail.com] Sent: 05 November 2010 13:06 To:

RE: PC Memory

2010-11-05 Thread Bob Fronk
I have a box of literally hundreds of various memory modules. Not sure why I keep them, half of them have no markings. From: Bob Hartung [mailto:bhart...@wiscoind.com] Sent: Friday, November 05, 2010 9:16 AM To: NT System Admin Issues Subject: RE: PC Memory That's my situation as well. I can

RE: Random poll: GPO count

2010-11-05 Thread Don Guyer
That's what I always try to practice and try to remember to review them every once in awhile to weed out unnecessary ones. Don Guyer Systems Engineer - Information Services Prudential, Fox Roach/Trident Group 431 W. Lancaster Avenue Devon, PA 19333 Direct: (610) 993-3299 Fax: (610)

RE: PC Memory

2010-11-05 Thread John Aldrich
Well, I *was* going to say Belarc Advisor until I ran it here and discovered it only tells you the serial# and the density. :-( From: Bob Hartung [mailto:bhart...@wiscoind.com] Sent: Friday, November 05, 2010 8:52 AM To: NT System Admin Issues Subject: PC Memory The subject of Dell vs

RE: PC Memory

2010-11-05 Thread Erik Goldoff
Yep, but doesn't help with my parts drawer memory collection to know what systems I can or cannot install them in. Erik Goldoff IT Consultant Systems, Networks, Security ' Security is an ongoing process, not a one time event ! ' -Original Message- From: John Aldrich

RE: PC Memory

2010-11-05 Thread Maglinger, Paul
Drill a hole in them and sell them as key rings at the flea market! From: Bob Fronk [mailto:b...@btrfronk.com] Sent: Friday, November 05, 2010 8:22 AM To: NT System Admin Issues Subject: RE: PC Memory I have a box of literally hundreds of various memory modules. Not sure why I keep

RE: PC Memory

2010-11-05 Thread John Aldrich
+1 here to that story. I one time ordered memory for half a dozen different systems from Crucial, and it was all bundled together in one package...I didn’t even realize that one PC took low-density RAM and another one would take whatever I put in it... had to call Crucial and they helped me

Re: PC Memory

2010-11-05 Thread Daniel Rodriguez
What about SIW? I just ran it and it shows the type of memory and where it is located on the motherboard. On Fri, Nov 5, 2010 at 9:33 AM, Erik Goldoff egold...@gmail.com wrote: Yep, but doesn't help with my parts drawer memory collection to know what systems I can or cannot install them in.

RE: PC Memory

2010-11-05 Thread John Aldrich
Sometimes, if you have a part # you can Google it and get a pretty good idea what size, speed, etc it is. From: Bob Fronk [mailto:b...@btrfronk.com] Sent: Friday, November 05, 2010 9:22 AM To: NT System Admin Issues Subject: RE: PC Memory I have a box of literally hundreds of various memory

Re: Random poll: GPO count

2010-11-05 Thread Stephen Wimberly
James, that would have been a good question, but no, he did indicate that a policy is about 5,000 lines which does take time to parse, but he did not indicate whether it would take longer if there were more values modified in a single policy. On Fri, Nov 5, 2010 at 9:20 AM, James Rankin

RE: hi

2010-11-05 Thread Alan Davies
Glad I don't do that in my car. Ran up to Newcastle at the weekend from London (300 miles) and got there on fumes from £60 of petrol. That was taking it relatively easy (about 28mph I think .. I've never got it above 30mpg!). Only made it half way home by having a bit more fun on the A roads

RE: PC Memory

2010-11-05 Thread Erik Goldoff
And this helps me identify memory in my parts drawer how ? Erik Goldoff IT Consultant Systems, Networks, Security ' Security is an ongoing process, not a one time event ! ' From: Daniel Rodriguez [mailto:drod...@gmail.com] Sent: Friday, November 05, 2010 9:35 AM To: NT System Admin

Re: hi

2010-11-05 Thread Kramer, Jack
I wish we could get some of those diesels here in the states… The only company really selling many here is VW and they price a lot of them out of reach. The used market is even worse – there's nothing like a poorly-maintained diesel to turn you off of used cars forever. Jack Kramer

Re: hi

2010-11-05 Thread James Rankin
I'm thinking of getting rid of the big V6 and getting a 1.2 Golf TSI. I had one as a courtesy car a while back and it was absolutely great fun to drive, rapid acceleration coupled with fuel economy. On my current motor you can see the petrol gauge dropping when you put your foot down too hard. I'd

RE: Random poll: GPO count

2010-11-05 Thread David Lum
Based on this I would think 1 GPO with 3 settings = 5000 lines to parse vs. 3 GPO's with one setting each = 15000 lines to parse. Once it opens a GPO it's going to read each line whether or not it changes a setting right? change this: no, change this: no, change this: yes, change this: no...

Re: PC Memory

2010-11-05 Thread Daniel Rodriguez
Oops. Sorry. I just woke up. What about Googles Goggle? That usually helps. On Fri, Nov 5, 2010 at 9:47 AM, Erik Goldoff egold...@gmail.com wrote: And this helps me identify memory in my parts drawer how ? *Erik Goldoff*** *IT Consultant* *Systems, Networks, Security * ' Security

RE: Random poll: GPO count

2010-11-05 Thread Don Guyer
That's a good question! Don Guyer Systems Engineer - Information Services Prudential, Fox Roach/Trident Group 431 W. Lancaster Avenue Devon, PA 19333 Direct: (610) 993-3299 Fax: (610) 650-5306 don.gu...@prufoxroach.com -Original Message- From: David Lum [mailto:david@nwea.org]

Re: Random poll: GPO count

2010-11-05 Thread James Rankin
Any AD masters care to chime in? I'd be very interested to hear the answers, as I am currently trying to reduce our users' logon times. For now, though, I'm off for a 128-mile drive home :-) On 5 November 2010 13:53, Don Guyer don.gu...@prufoxroach.com wrote: That's a good question! Don

Re: PC Memory

2010-11-05 Thread Ben Scott
On Fri, Nov 5, 2010 at 8:52 AM, Bob Hartung bhart...@wiscoind.com wrote: The subject of Dell vs Kingston memory reminded me of something that's always frustrated me about computer memory and that's figuring out how to identify what a memory chip is and what it would work in. I've had to

Doing a system state backup on server 2008

2010-11-05 Thread DAVID SMITH
HOw do you do a system state backup on server 2008? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to

RE: PC Memory

2010-11-05 Thread David Lum
+1 BTDT -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Friday, November 05, 2010 7:46 AM To: NT System Admin Issues Subject: Re: PC Memory On Fri, Nov 5, 2010 at 8:52 AM, Bob Hartung bhart...@wiscoind.com wrote: The subject of Dell vs Kingston memory reminded me

RE: Doing a system state backup on server 2008

2010-11-05 Thread Chris Orovet
http://technet.microsoft.com/en-us/library/cc770266(WS.10).aspx Regards,   Chris Orovet Technical Support O: (727)812-0276 Ext. 125 F: (727)812-0278 Email: supp...@atsi-inc.com Web: http://www.atsi-inc.com “Whatever relationships you have attracted in your life at this moment, are precisely

laptop swaps

2010-11-05 Thread Scott Schneider
We have around 50 road warriors whose XP Pro laptops are being replaced with new Win 7 laptops. Our plan is to prebuild the laptops and ship them to the end user. We are looking for a way to back up their current data and load it into their new system. Has anyone come across a cloud service or

RE: laptop swaps

2010-11-05 Thread David Lum
How big are their local profiles? 8GB USB drives aren't that expensive and you can script the Win7 transfer wizard I'd think. 8GB flash drive x50 = $800 a full day of labor figuring out how to script it = $300(ish), if you can script the flip you'll probably save well over $1100 in user

Re: laptop swaps

2010-11-05 Thread Steve Ens
We don't script laptop migrations, but a simple migwiz to a network share or USB drive works... On Fri, Nov 5, 2010 at 10:11 AM, Scott Schneider sschnei...@inscapesolutions.com wrote: We have around 50 road warriors whose XP Pro laptops are being replaced with new Win 7 laptops. Our plan is

Re: hi

2010-11-05 Thread Andrew S. Baker
Once a month I drive to our upstate NY office, which is 160 miles from my house. Otherwise, I take mass transit into NYC from NJ at about 60-80 min door to door (depending on what time I leave my house).In the evening, the range is far more entertaining -- like 90-120, depending on when I

Re: hi

2010-11-05 Thread Candee
I can't complain; 12 minutes door to door. If it's really bad - snow/sleet/what have you, and I have to take the main roads, it's half an hour to forty minutes. Course, on the days the roads are bad, I work from home. On Fri, Nov 5, 2010 at 11:29 AM, Andrew S. Baker asbz...@gmail.com wrote:

RE: PC Memory

2010-11-05 Thread Mike Gill
You plug them into a system where SIW/Everest/$whatever tells you information on the memory that you can then research on Google? You’re going to have to do some work for not keeping track of stuff. Or, give it to an intern to do. J -- Mike Gill From: Erik Goldoff

Re: Firewall

2010-11-05 Thread Jim Majorowicz
I'm not sure you're going to get more information out of a new Watchguard beyond what you're seeing now. Logging is the best you're going to get without doing something custom with the log information stream... On Tue, Nov 2, 2010 at 10:20 AM, Paul Everett evere...@leementalhealth.orgwrote: I

Re: Professional Services Firm recomendation in FL

2010-11-05 Thread Jon Harris
You do know there are some areas south of Gainsville that are more cracker than northern I hope. Now around the southern tip of the state it really is just a colony of Yankees looking for the great beyond. Jon On Thu, Nov 4, 2010 at 5:52 PM, Maglinger, Paul pmaglin...@scvl.com wrote: Okay,

Re: Dell vs Kingston ram

2010-11-05 Thread Jon Harris
I used to see on the Dell web site when I was ordering memory or drives the original manufacturer's name sometimes. I could then just look for whatever from that manufacture and get it cheaper. Since we would order parts separately from machines at times on the same PO we got away with the

Re: Professional Services Firm recomendation in FL

2010-11-05 Thread James Kerr
I'll second that. On Fri, Nov 5, 2010 at 12:50 PM, Jon Harris jk.har...@gmail.com wrote: You do know there are some areas south of Gainsville that are more cracker than northern I hope. Now around the southern tip of the state it really is just a colony of Yankees looking for the great

RE: Random poll: GPO count

2010-11-05 Thread Brian Desmond
The number of lines of code in a code path really has almost no relevance here. I don't know how your account team even knows less they heard some here-say. What is the actual question or problem aside from some random bullet point from someone with a Microsoft business card? Thanks, Brian

Re: Random poll: GPO count

2010-11-05 Thread Ben Scott
On Fri, Nov 5, 2010 at 1:49 PM, Brian Desmond br...@briandesmond.com wrote: The number of lines of code in a code path really has almost no relevance here. I don't know how your account team even knows less they heard some here-say. I'm wondering if they meant parsing an ADM/ADMX file. One

RE: User last login info

2010-11-05 Thread Free, Bob
Csvde + excel = way to hard IMO. I just would use oldcmp or adfind from joeware. Either will do the math for you and output into a variety of formats. Lastlogon attribute is unique to each DC and represents the last time that particular DC authenticated that user. Really nothing to do with the

RE: Random poll: GPO count

2010-11-05 Thread Free, Bob
The GP subsystem, actually the CSEs that do the processing don't need them, they are consumed by the tools as you mention for editing, reporting etc -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Friday, November 05, 2010 10:58 AM To: NT System Admin Issues

RE: Random poll: GPO count

2010-11-05 Thread Brian Desmond
The ADM[X] files are purely for the editor. Actually processing has no clue they exist. Thanks, Brian Desmond br...@briandesmond.com c   - 312.731.3132 -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Friday, November 05, 2010 12:58 PM To: NT System Admin Issues

Script to remove all users from a group

2010-11-05 Thread Miller Bonnie L .
I need something that will take a specific domain global group (domain\groupname) and remove all members from that group. I'd like to schedule the task with Windows (2008 R2) Task Scheduler to run at a certain time every day. I'm thinking something that will run via cmd, PS, or even cscript,

Log management/ SIEM solution

2010-11-05 Thread Weatherford, Chad
Hello all! We are currently using GFI EventsManager for our event management but we are now looking to expand the monitoring to 300+ locations with everything coming back to HQ. This led us to look at other products and I was wondering if any of you may be using these could tell me what you

Re: Script to remove all users from a group

2010-11-05 Thread Andrew S. Baker
You can do this more easily via Group Policy... What specific group are you thinking of doing this with? *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * On Fri, Nov 5, 2010 at 2:33 PM, Miller Bonnie L.

Re: Script to remove all users from a group

2010-11-05 Thread Sean Martin
dsget group cn=group,ou=ou,dc=contoso,dc=com -members | dsmod group -rmmbr I didn't test, but that should work. - Sean On Fri, Nov 5, 2010 at 10:33 AM, Miller Bonnie L. mille...@mukilteo.wednet.edu wrote: I need something that will take a specific domain global group (domain\groupname) and

Re: Log management/ SIEM solution

2010-11-05 Thread Kevin Lundy
We are currently going through a similar exercise. We have Arcsight now. It is a bear to manage. They even told us if we went above the Express product, we would need to hire a full time administrator. Looked at enVision. I talked to a large user reference and they said while it does it's

RE: Script to remove all users from a group

2010-11-05 Thread Miller Bonnie L .
Ah, okay, so let me clarify. With our XP workstations, we're already using restricted groups in group policy to append groups to our workstations, but it doesn't prevent people who already have access from adding additional local administrators, or adding users to other groups. As we roll out

RE: Script to remove all users from a group

2010-11-05 Thread Miller Bonnie L .
Thanks Sean-let me try it out... From: Sean Martin [mailto:seanmarti...@gmail.com] Sent: Friday, November 05, 2010 11:47 AM To: NT System Admin Issues Subject: Re: Script to remove all users from a group dsget group cn=group,ou=ou,dc=contoso,dc=com -members | dsmod group -rmmbr I didn't test,

RE: Script to remove all users from a group

2010-11-05 Thread Kennedy, Jim
another option. Make your temp admin's permanent and have your techs reset the password shortly after they give it to someone to install software. As for elevated rights to install...we put the install packages that require that on a webpage. The shortcut on the web page runs it elevated

RE: Script to remove all users from a group

2010-11-05 Thread Miller Bonnie L .
We do have some permanent admin groups that our techs don't have access to add people to. This problem is really a political one as most people follow the rules but a few have been told numerous times but we still find leftover admins. That software sounds interesting and I will pass the info

RE: Script to remove all users from a group

2010-11-05 Thread Miller Bonnie L .
Thanks Sean-that works great. -Bonnie From: Sean Martin [mailto:seanmarti...@gmail.com] Sent: Friday, November 05, 2010 11:47 AM To: NT System Admin Issues Subject: Re: Script to remove all users from a group dsget group cn=group,ou=ou,dc=contoso,dc=com -members | dsmod group -rmmbr I didn't

RE: Script to remove all users from a group

2010-11-05 Thread David Lum
Alternately you could use restricted groups and have one admin account in it that you enable/disable as needed. Call it SoftwareInstall1 or something. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 From: Miller Bonnie L.

Re: Log management/ SIEM solution

2010-11-05 Thread Andrew S. Baker
Take a look at the following: - http://www.trigeo.com/ - http://www.loglogic.com - http://www.eeye.com/Products/Retina/REM.aspx *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker *Exploiting Technology for Business Advantage...* * * On Fri, Nov 5, 2010 at 2:39 PM, Weatherford,

Re: Random poll: GPO count

2010-11-05 Thread Ben Scott
On Fri, Nov 5, 2010 at 2:24 PM, Brian Desmond br...@briandesmond.com wrote: The ADM[X] files are purely for the editor. Actually processing has no clue they exist. So much for that theory, then. :) -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~

Re: Professional Services Firm recomendation in FL

2010-11-05 Thread Kurt Buff
Zombies? On Thu, Nov 4, 2010 at 10:37, Michael B. Smith mich...@smithcons.com wrote: I don’t think it was indirect whatsoever. The South Will Rise Again! J Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Andy Shook

Re: laptop swaps

2010-11-05 Thread Angus Scott-Fleming
On 5 Nov 2010 at 11:11, Scott Schneider wrote: We are trying to figure out a way or accomplishing this without having the user send their old laptop back to us before they are live on the new laptop. You might be able to put together a step-by-step for your remote users with this tool: