, 2011 4:53 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
TeamViewer has free version as well.
Works great.
Tammy
-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 4:48 PM
To: NT System Admin Issues
Subject: RE: Antivirus
the company to spring for a logmein account.. *sigh*
-Original Message-
From: Tammy Stewart [mailto:copper...@personainternet.com]
Sent: Wednesday, May 04, 2011 3:32 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
No Problem John,
Figured autoruns might be easier
...@canbyfoursquare.com]
Sent: Wednesday, May 04, 2011 7:31 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
Because none of the AV/antimalware companies can keep up. I have had quite
of few of these fake AV infections show up on my desk lately on peoples home
laptops. A couple of them involved
by the hour, not much) that a user could get
(re)infected.
-Original Message-
From: Mike Gill [mailto:lis...@canbyfoursquare.com]
Sent: Wednesday, May 04, 2011 7:31 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
Because none of the AV/antimalware companies can keep
Unfortunately this is a machine not joined to the domain. I'll see about
setting up ClearCloud on the user's laptop.
-Original Message-
From: Tim Evans [mailto:tev...@sparling.com]
Sent: Wednesday, May 04, 2011 11:12 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
We used
...@personainternet.com]
Sent: Wednesday, May 04, 2011 5:18 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
Hehe. Completely understandable.
On the teamviewer page downloads additional downloads/for the
instant
customer there's jut the client app rather than the full install. (you
would
need
Thanks for this Roger!
It never ceases to amaze me the little tidbits I find from this list...
Dave
-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com]
Sent: Thursday, May 05, 2011 6:26 AM
To: NT System Admin Issues
Subject: Re: Antivirus Center
www.join.me is a free
Any service that has a FAQ page that states:
Top 10 FAQs
Our top 10 goes to 11.
Gets at least a second look from me.
-sc
-Original Message-
From: David Lum [mailto:david@nwea.org]
Sent: Thursday, May 05, 2011 9:53 AM
To: NT System Admin Issues
Subject: RE: Antivirus Center
!
It never ceases to amaze me the little tidbits I find from this list...
Dave
-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com]
Sent: Thursday, May 05, 2011 6:26 AM
To: NT System Admin Issues
Subject: Re: Antivirus Center
www.join.me is a free alternative to logmein.
Roger
Kewl...thanks! I'm *definitely* going to have to make a list of these!
-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com]
Sent: Thursday, May 05, 2011 9:26 AM
To: NT System Admin Issues
Subject: Re: Antivirus Center
www.join.me is a free alternative to logmein.
Roger
Great! Thanks, James! The user has overnighted me his computer. Hopefully
Ill have it cleaned and back to him ASAP!
From: James Rankin [mailto:kz2...@googlemail.com]
Sent: Thursday, May 05, 2011 9:29 AM
To: NT System Admin Issues
Subject: Re: Antivirus Center
Try this http://winhelp2002
+1 for teamviewer.
-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com]
Sent: Thursday, May 05, 2011 7:02 AM
To: NT System Admin Issues
Subject: Re: Antivirus Center
I learned it from here as well. It's from the LogMeIn company.
Of all the remote access tools out there, I
Subject: RE: Antivirus Center
+1 for teamviewer.
-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com]
Sent: Thursday, May 05, 2011 7:02 AM
To: NT System Admin Issues
Subject: Re: Antivirus Center
I learned it from here as well. It's from the LogMeIn company.
Of all the remote
-Original Message-
From: Ray [mailto:rz...@qwest.net]
Sent: Thursday, May 05, 2011 10:32 AM
To: NT System Admin Issues
Subject: RE: Antivirus Center
+1 for teamviewer.
-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com]
Sent: Thursday, May 05, 2011 7:02 AM
To: NT System
Link [mailto:jonathan.l...@gmail.com]
Sent: Thursday, May 05, 2011 4:19 PM
To: NT System Admin Issues
Subject: Re: Antivirus Center
Any idea how it was acquired?
On Thu, May 5, 2011 at 4:16 PM, John Aldrich jaldr...@blueridgecarpet.com
wrote:
FYI, I just uploaded the infection to Sunbelt. Tammy
: Thursday, May 05, 2011 4:19 PM
To: NT System Admin Issues
Subject: Re: Antivirus Center
Any idea how it was acquired?
On Thu, May 5, 2011 at 4:16 PM, John Aldrich jaldr...@blueridgecarpet.com
wrote:
FYI, I just uploaded the infection to Sunbelt. Tammy advises that this
appears to be a new
Subject: Re: Antivirus Center
Understood. I knew there was a lag in the infection and you being able to
work on it. Makes the ability to identify the infection source more
challenging.
On Thu, May 5, 2011 at 4:26 PM, John Aldrich jaldr...@blueridgecarpet.com
wrote:
Only clue I have
, Networks, Security
' Security is an ongoing process, not a one time event ! '
From: Jonathan Link [mailto:jonathan.l...@gmail.com]
Sent: Thursday, May 05, 2011 4:30 PM
To: NT System Admin Issues
Subject: Re: Antivirus Center
Understood. I knew there was a lag in the infection and you being
Was it run in safe mode?
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 2:22 PM
To: NT System Admin Issues
Subject: Antivirus Center
I just had a remote user infected with Antivirus Center fake
antivirus. I had him try to run Vipre Rescue, but it
Yes. Safe Mode, command-prompt.
John-AldrichThread-Count
From: David Mazzaccaro [mailto:david.mazzacc...@hudsonmobility.com]
Sent: Wednesday, May 04, 2011 2:32 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
Was it run in safe mode?
From: John Aldrich [mailto:jaldr
If VIPRE is installed, then call! Tammy knows the entire boot process,
and she can probably figure out what is loading what.
Some bugs disable the task manager, the CLI, and the ability to boot into
SafeMode.
Note that some of these bugs will scamble the registry, so no applications
can run
: Antivirus Center
Yes. Safe Mode, command-prompt.
John-AldrichThread-Count
From: David Mazzaccaro [mailto:david.mazzacc...@hudsonmobility.com]
Sent: Wednesday, May 04, 2011 2:32 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
Was it run in safe mode?
From: John Aldrich
Is there a no-frigging-signature mode?
Yes but it is apparently not persistent despite frequent admonishment :-(
From: Gary Slinger [mailto:gary.slin...@gmail.com]
Sent: Wednesday, May 04, 2011 11:46 AM
To: NT System Admin Issues
Subject: Re: Antivirus Center
Is there a no-frigging
Can you run the task manager w/o the bug blocking it? How about cmd?
Windows Explorer (NOT IE!)?
Although a bug whacked the registry, we had one where we could see what
process was starting when something triggered the fake AV window. We
noted the name of the process, then killed that
Subject: Re: Antivirus Center
If VIPRE is installed, then call! Tammy knows the entire boot process, and
she can probably figure out what is loading what.
Some bugs disable the task manager, the CLI, and the ability to boot into
SafeMode.
Note that some of these bugs will scamble the registry, so
Sorry... forgot to turn it off. I have to go in and manually select plain
text every time I post to the list.
From: Gary Slinger [mailto:gary.slin...@gmail.com]
Sent: Wednesday, May 04, 2011 2:46 PM
To: NT System Admin Issues
Subject: Re: Antivirus Center
Is there a no-frigging-signature
as to why Vipre Rescue didn't find it and whack it...
From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org]
Sent: Wednesday, May 04, 2011 2:55 PM
To: NT System Admin Issues
Subject: Re: Antivirus Center
Can you run the task manager w/o the bug blocking it? How about cmd?
Windows
, May 04, 2011 2:55 PM
To: NT System Admin Issues
Subject: Re: Antivirus Center
Can you run the task manager w/o the bug blocking it? How about cmd?
Windows Explorer (NOT IE!)?
Although a bug whacked the registry, we had one where we could see what
process was starting when something
, Security
' Security is an ongoing process, not a one time event ! '
-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 2:56 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
No, Vipre is NOT installed. User has McAfee
to point in time where
Virus wasn't installed and scan with other products to get rid of infected
files.
-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 1:58 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
Richard
Issues
Subject: Re: Antivirus Center
Did you try Malwarebytes as well?
http://vipre.malwarebytes.org/
On Wed, May 4, 2011 at 11:58 AM, John Aldrich jaldr...@blueridgecarpet.com
wrote:
Richard, this is an end-user we're talking about. :D I found instructions on
bleeping computer on how to get rid
System Admin Issues
Subject: RE: Antivirus Center
I've never had luck with Viper detecting, let alone stopping, any of these
fake AV's over the years. It's really my only big issue with the product.
Probably had a dozen or so home and work users get a variation and Viper's
failed every time
Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 2:56 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
No, Vipre is NOT installed. User has McAfee AND AVG on there... I know that
McAfee gets installed by default with Acrobat Reader
Thanks! Will do! 'Preciate it, Tammy! :D
-Original Message-
From: Tammy Stewart [mailto:copper...@personainternet.com]
Sent: Wednesday, May 04, 2011 3:23 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
Hi John,
Log onto a different account -- that one is normally profile
: Wednesday, May 04, 2011 3:29 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
Thanks! Will do! 'Preciate it, Tammy! :D
-Original Message-
From: Tammy Stewart [mailto:copper...@personainternet.com]
Sent: Wednesday, May 04, 2011 3:23 PM
To: NT System Admin Issues
Subject: RE
Issues
Subject: RE: Antivirus Center
No Problem John,
Figured autoruns might be easier to walk users through --
You might also be able to remote access the box in safe mode with networking
too. (I know shipping costs are deadly)
Tammy
-Original Message-
From: John Aldrich [mailto:jaldr
Subject: RE: Antivirus Center
Well, he's already shipping it out, and he's frustrated, I'm frustrated...
wish I could get the company to spring for a logmein account.. *sigh*
-Original Message-
From: Tammy Stewart [mailto:copper...@personainternet.com]
Sent: Wednesday, May 04, 2011 3:32
If it was used or refurbished they would buy it.
-Original Message-
From: Sam Cayze [mailto:sca...@gmail.com]
Sent: Wednesday, May 04, 2011 1:19 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
LogMeIn is free. Or has a free option.
In the very limited cases where I
Probably. :D
-Original Message-
From: Martin Blackstone [mailto:mblackst...@gmail.com]
Sent: Wednesday, May 04, 2011 4:29 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
If it was used or refurbished they would buy it.
-Original Message-
From: Sam Cayze
PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
LogMeIn is free. Or has a free option.
In the very limited cases where I will actually provide tech support, this
is the main requirement I have.
-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent
TeamViewer has free version as well.
Works great.
Tammy
-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 4:48 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
Probably. :D
-Original Message-
From: Martin
To: NT System Admin Issues
Subject: RE: Antivirus Center
TeamViewer has free version as well.
Works great.
Tammy
-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 4:48 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
:53 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
TeamViewer has free version as well.
Works great.
Tammy
-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 4:48 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
-Original Message-
From: N Parr [mailto:npar...@mortonind.com]
Sent: Wednesday, May 04, 2011 12:05 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center
I've never had luck with Viper detecting, let alone stopping, any of these
fake AV's over the years. It's really my only big issue
Admin Issues
Subject: RE: Antivirus Center
Because none of the AV/antimalware companies can keep up. I have had
quite
of few of these fake AV infections show up on my desk lately on peoples
home
laptops. A couple of them involved rootkits running from the MBR. Unless
the
AV software checks
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