Re: [otrs] R: How to set DNS server in OTRS?

2008-07-20 Thread Lars Jørgensen
Den 17/07/2008 kl. 15.20 skrev Camilo Vieira: Daniele, I intend to configure the DNS Servers to enforce the OTRS make MX nslookups in outside DNS servers of my LAN. Just put your outside DNS servers in /etc/resolv.conf (if you're on Linux). Be aware that this changes DNS lookups for the

Re: [otrs] SystemMonitoring .. Having problems getting it working

2008-07-20 Thread Lars Jørgensen
Den 17/07/2008 kl. 17.26 skrev Jason B. Loven: So far it’s not even identifying anything as a new ticket Have you set up the correct sender's address in SystemMonitoring? -- Lars ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

Re: [otrs] R: How to set DNS server in OTRS?

2008-07-20 Thread Camilo Vieira
Hi Lars, I fixed the problem in my DNS server and the OTRS is being able to resolve the MX servers. Thanks! 2008/7/20 Lars Jørgensen [EMAIL PROTECTED]: Den 17/07/2008 kl. 15.20 skrev Camilo Vieira: Daniele, I intend to configure the DNS Servers to enforce the OTRS make MX nslookups in

[otrs] OTRS Email nortifications not working in windows

2008-07-20 Thread Mihira Alexander
Hi, I have installed OTRS 2.2.7 version on windows pc and did basic configuration, Now I can fetch tasks from email address and do other things. But still nortification emails not going out from the OTRS system. Please help me to fix this issue. Best Regards, Alex

[otrs] OTRS Email nortifications not working in windows

2008-07-20 Thread Mihira Alexander
Hi, I have installed OTRS 2.2.7 version on windows pc and did basic configuration, Now I can fetch tasks from email address and do other things. But still nortification emails not going out from the OTRS system. Please help me to fix this issue. Best Regards, Alex

[otrs-de] Keine CustomerID mehr nach Umstellung auf LDAP ?

2008-07-20 Thread Nicola Tiling
Hallo Ich habe die Autorisierung im OTRS in den letzten Tagen für die Kunden von der otrs MySQL DB auf LDAP (Active Directory) umgestellt. System ist FreeBSD 6.2 mit OTRS 2.2.7 und ITSM 1.0.6 Das Problem ist, das ich aus unerfindlichen Gründen im Ticket jetzt keine CustomerID