Hi,
19/11/2015 14:45 - Rose Dowson wrote: I want to know if I can create a
ticket just for validation I mean when I create a new ticket for an agent just
I need to reply with his validation not to let him write a text just click ok
or Not ok .
There is an option for OTRS solution can
Hi,
I want to know if I can create a ticket just for validation I mean when
I create a new ticket for an agent just I need to reply with his validation
not to let him write a text just click ok or Not ok .
There is an option for OTRS solution can solve my problem ?
I need your help
