Hi Paul,
You're right that most emphasis is on running OTRS on MySQL - but also
most people deploy OTRS on MySQL. This could be just because the
emphasis of the documentation of course...
Although for upcoming OTRS 3.3 we have improved the web installer so
you can also use it for deploying OTRS
03, 2013 10:09 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation documentation somewhat bias away from
PostgreSQL
Hi Paul,
You're right that most emphasis is on running OTRS on MySQL - but also most
people deploy OTRS on MySQL. This could be just because
11:34 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation documentation somewhat bias away from
PostgreSQL
Hi Michiel
Thank you for this advice and the links.
Very glad to hear installer is being updated Regards
___
Paul Simons
Hi Paul,
On Mon, Jun 3, 2013 at 6:19 AM, Paul Simons paul.sim...@onair.aero wrote:
Any chance of releasing the 'installer.pl' before the official date? I could
test it for you ;-)
We'll have beta's before the release as usual.
Also, it's on github, so you could check it there if you want,
On May 31, 2013, at 10:26 AM, Paul Simons paul.sim...@onair.aero wrote:
Hello
Hi
I am trying to install OTRS over PostgreSQL, over CentOS.
That's exactly what I run.
The documentation (although extremely good) is not a lot of help in my case .
The emphasis is squarely on MySQL and
the
Network Systems Engineer
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Michiel Beijen
Sent: Tuesday, December 13, 2011 12:04 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi
Sent: Tuesday, December 13, 2011 12:04 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi Timothy, there was an unfortunate issue when creating the tarball for
3.1beta2, one of the modules was not bundled. This causes your issue. Please
try
OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi Timothy, there was an unfortunate issue when creating the tarball for
3.1beta2, one of the modules was not bundled. This causes your issue. Please
try beta1 for now :(
--
Mike
On Tue, Dec 13, 2011 at 16:46, Timothy J. Deerinck tdeeri
Of Michiel
Beijen
Sent: Tuesday, December 13, 2011 12:04 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi Timothy, there was an unfortunate issue when creating the tarball for
3.1beta2, one of the modules was not bundled. This causes your issue
Hi Timothy, there was an unfortunate issue when creating the tarball
for 3.1beta2, one of the modules was not bundled. This causes your
issue. Please try beta1 for now :(
--
Mike
On Tue, Dec 13, 2011 at 16:46, Timothy J. Deerinck
tdeeri...@networkp.com wrote:
Hello all,
Has anyone run into
Problem fixed: sudo cpan -i Apache2::Reload
On Wed, 2010-04-21 at 12:49 +0200, Kiffin Gish wrote:
I'm struggling to get OTRS installed on my FreeBSD server, e.g. Can't
locate Apache2/Reload.pm etc.
Is there a guide available that explains how to do this?
--
Kiffin Gish
Hi Frank,
to check if perl environment is working well use:
shell perl -cw /serv/opt/otrs/bin/cgi-bin/installer.pl
The result is bin/cgi-bin/installer.pl syntax OK it seems that it's
something (e. g. file permission related to the user/web server user
which is executing installer.pl.
If
Hi Martin,
Am 27.09.2009 um 13:53 schrieb Martin Edenhofer:
Hi Frank,
to check if perl environment is working well use:
shell perl -cw /serv/opt/otrs/bin/cgi-bin/installer.pl
It does.
The result is bin/cgi-bin/installer.pl syntax OK it seems that it's
something (e. g. file permission
On Tue, Aug 18, 2009 at 5:33 AM, Codatel Listsli...@codatel.com.au wrote:
is there anyone who is interested in assisting with installation and
configuration of an otrs system.
or is there anyone who can point me to an appropriate person or
company who can assist with this?
Well, the obvious
* Codatel Lists li...@codatel.com.au:
is there anyone who is interested in assisting with installation and
configuration of an otrs system. or is there anyone who can point me to
an appropriate person or company who can assist with this?
On which platform?
--
Ralf Hildebrandt
linux
On 18/08/2009, at 7:47 PM, Ralf Hildebrandt wrote:
* Codatel Lists li...@codatel.com.au:
is there anyone who is interested in assisting with installation and
configuration of an otrs system. or is there anyone who can point
me to
an appropriate person or company who can assist with
Your webserver doesn't recognise this as a file that it can process
and so it is just returning the file itself.
What webserver are you using? Apache?
Have a look at the Apache doc to set this up;
http://httpd.apache.org/docs/2.2/howto/cgi.html
Rory
Support my 365 Challenge in aid of the Irish
Thanks a Ton...
I will get back if i have issues
On Sat, Jun 27, 2009 at 6:25 AM, Karlos Jelez otrs...@gmail.com wrote:
Hi,
I have been using OTRS for 4 years and I have 4 OTRS installations on one
box.
I use P4, 2 GB, 80 GB, FreeBSD 7, Apache2, 100 Mb/s
Every OTRS installation is
Hi all,
Thanks..
Actually, the documentation suggests /op/ at all the places,so was
confused.
Also, seems its possible to run multiple instances of OTRS in one
machine...
I havent tried but want to do it...
Any suggestions/experiences welcome..
My 2 Cents :D
and discussions about OTRS.
Subject: Re: [otrs] Installation path
Hi all,
Thanks..
Actually, the documentation suggests /op/ at all the places,so was
confused.
Also, seems its possible to run multiple instances of OTRS in one
machine...
I havent tried but want to do it...
Any suggestions
Hi,
I have been using OTRS for 4 years and I have 4 OTRS installations on one
box.
I use P4, 2 GB, 80 GB, FreeBSD 7, Apache2, 100 Mb/s
Every OTRS installation is using its path.
Apache crontab must be configured to serve the 4 OTRS installations.
I did install from sources.
I will try to
Hi,
I don't think its mandatory having otrs in /opt either because in many case
you can find $OTRS_HOME or $HOME used for the crontab script runned by user
otrs.
On Thu, Jun 25, 2009 at 11:55 AM, sumeet jain sumeetcj...@gmail.com wrote:
Does OTRS needs to be installed at /opt/otrs/ Only?
I have 2 installations in the same server, one in the default path, the
other in /opt/otrs2, each one with its own database, both are working
fine, so I think it's possible to put it anywhere.
Regards,
Juan Ferreyra
sumeet jain wrote:
Does OTRS needs to be installed at /opt/otrs/ Only?
Are both using mod_perl? I only get this working, one with mod_perl,
the other without mod_perl.
which version do you use?
Greetz,
Jan
Op 25-jun-09, om 15:21 heeft Juan Ferreyra het volgende geschreven:
I have 2 installations in the same server, one in the default path,
the other in
We are still not using mod_perl because we are in a dev early fase, we
are using otrs version 2.3.4.
You can try to configure 2 different virtual hosts in apache.
Jan Schuer wrote:
Are both using mod_perl? I only get this working, one with mod_perl,
the other without mod_perl.
which version
Thanks..
Actually, the documentation suggests /op/ at all the places,so was confused.
Also, seems its possible to run multiple instances of OTRS in one machine...
I havent tried but want to do it...
Any suggestions/experiences welcome..
On 6/25/09, Juan Ferreyra jferre...@tenroses.com.ar
Hi Jerais,
You probably noticed that Log.pm uses the System-V shared memory queues to
store the system log messages for displaying these in the web frontend.
I currently do not have access to a FreeBSD system, but there is a kernel
configuration flag to enable System-V shmem: see the SYSVSHM
Hi Michiel,
thank you man, you made my day, i thought no one faced/know my issue!
i'll check the servers this week and get back, appreciated.
btw, for Lighty + OTRS how-to, consider it done, i'll send it to the
maillist next week, insha'allah.
--
Jerais A. Al-Jeraisy, RHCE, LPIC, Linux+.
Sr.
Nobody... Nobody... :(
On May 5, 2009 4:32pm, Ravi Kumar ravipr...@gmail.com wrote:
Please help me...
:( :(
On Mon, May 4, 2009 at 10:25 AM, ravipr...@gmail.com wrote:
Hi
I tried to install otrs2 in ubuntu
I got below error msg, Please help me
r...@serveross:/home/ravi# apt-get
Dear Mr Kumar,
You are obviously having issues with the otrs2 installation package.
The Debian package (of which the Ubuntu package is derived) is currently no
longer actively maintained, see:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=515300
The bug tracker for the Debian package is
Please help me...
:( :(
On Mon, May 4, 2009 at 10:25 AM, ravipr...@gmail.com wrote:
Hi
I tried to install otrs2 in ubuntu
I got below error msg, Please help me
r...@serveross:/home/ravi# apt-get install otrs2
Reading package lists... Done
Building dependency tree
Reading state
try to do:
sudo apt-get purge otrs2
sudo apt-get install libapache2-mod-perl2-dev (or something similar)
sudo apt-get install otrs2
bye
Il giorno 12/feb/09, alle ore 00:42, Pierre-Andre Malbrough ha scritto:
I get errors when I try to install from Debian repositories...not
having much
::Reload
for server linux-0yq4.site:0, exiting...
Thanks Regards
Bharat
_
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
sanjeev rao
Sent: Tuesday, January 27, 2009 12:40 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] installation
in other distro's it can be done as follows
perl -MCPAN -e shell
#install Apache2::Reload
can you try similar for suse?
--- On Tue, 1/27/09, Bharat Malik bharat.ma...@talentpact.com wrote:
From: Bharat Malik bharat.ma...@talentpact.com
Subject: RE: [otrs] installation problem on SUSE 11
, 1/27/09, Bharat Malik bharat.ma...@talentpact.com* wrote:
From: Bharat Malik bharat.ma...@talentpact.com
Subject: RE: [otrs] installation problem on SUSE 11
To: sosweet_...@yahoo.com, 'User questions and discussions about OTRS.'
otrs@otrs.org
Date: Tuesday, January 27, 2009, 2:24 PM
Hi
Hi,
I am facing problem during the installation of otrs on open SUSE 11. As I
install otrs, my webserver (apache2) services will be automatically
terminated.
Is it a problem of otrs version? Please help me.
Thanks Regards
Bharat
___
OTRS
i dont think so, can you please check the log files of apache (access,error
logs) and update here?
--- On Tue, 1/27/09, Bharat Malik bharat.ma...@talentpact.com wrote:
From: Bharat Malik bharat.ma...@talentpact.com
Subject: Re: [otrs] installation problem on SUSE 11
To: otrs@otrs.org
Date
PROTECTED] [mailto:[EMAIL PROTECTED] Namens Alexis Gingras
Verzonden: dinsdag 15 januari 2008 19:44
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] Installation problem ?
Yeah,
After some research I saw that otrs add some problem with perl =5.8.25. But I
didn't saw any
–and hope- it will be released this
month….)
Regards,
Peter van Beugen
*Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens *Alexis
Gingras
*Verzonden:* dinsdag 15 januari 2008 19:44
*Aan:* User questions and discussions about OTRS.org
*Onderwerp:* Re: [otrs] Installation problem
Alexis Gingras wrote:
I wan't to try otrs. I use Fedora Core 7 so I used the rpm package.
The installation went well. But when I log in
I got a 500 internal server error. When i look at the otrs log file
I got :
[Mon Jan 14 21:24:35 2008][Notice][Kernel::System::Auth::DB::Auth]
User:
If the Fedora package is not working for you, you might want
to file a bug in Fedora's bug tracker. The current version of OTRS is 2.2.4,
I
believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org.
Let me sugggest a manual installation. I did it with absolutely no OTRS
experience
:
http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.545view=markup
Regards,
Peter van Beugen
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Lars Jørgensen
Verzonden: dinsdag 15 januari 2008 13:52
Aan: otrs@otrs.org
Onderwerp: RE: [otrs] Installation
Onderwerp: RE: [otrs] Installation problem ?
If the Fedora package is not working for you, you might want
to file a bug in Fedora's bug tracker. The current version of OTRS is
2.2.4, I
believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org.
Let me sugggest a manual installation
Did you try restarting all the otrs service's?
Thank you,
Ryan S. Stahl
Casper, WY
True IT Department
IT Technician
MCSA
(307) 266-0249
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Jason Hough
Sent: Wednesday, December 19, 2007 12:53 PM
To:
Jason,
Hi there is a script called otrsversion/bin/otrs.checkModules.
make sure that you have all the needed perl modules.
regards,
-Beavis
On Dec 19, 2007 1:52 PM, Jason Hough [EMAIL PROTECTED] wrote:
Hello..
I ran through all the installation instructions successfully (no errors at
Is OTRS running on the Novell server or is that your internal mail server?
Specifically what OS is OTRS running on?
Thanks
Greg Horne
geh gehorne
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
Allen Laymon
Sent: Thursday, June 14, 2007 10:36 AM
To:
Yes, OTRS is running on the Novell server and yes, it is also my internal mail
server.
The OS is Novell Open Enterprise Server (OES) for Linux.
Allen Laymon
Integris Tech
479.927.3303 x.200
Greg Horne [EMAIL PROTECTED] 06/14/07 10:05 AM
Is OTRS running on the Novell server or is that
'
Subject: RE: [otrs] Installation/Configuration
Yes, OTRS is running on the Novell server and yes, it is also my internal
mail server.
The OS is Novell Open Enterprise Server (OES) for Linux.
Allen Laymon
Integris Tech
479.927.3303 x.200
Greg Horne [EMAIL PROTECTED] 06/14/07 10:05 AM
Christopher Scott wrote:
When trying to hit my new ITRS install, I get:
Software error:
at /var/www/otrs/Kernel/Config/Defaults.pm line 1803.
Looking at my Apache error log shows:
ERROR: /opt/otrs/RELEASE does not exist! This file is needed by
central system parts of OTRS, the
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Nils Breunese (Lemonbit)
Sent: Wednesday, December 06, 2006 11:24 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] installation problem/question (follow-up)
Christopher Scott wrote:
When trying to hit my new ITRS
On Tue, Oct 31, 2006 at 03:04:49PM -0500, Gary Feldman wrote:
I've searched the archives, and discovered that this question has been
asked before but never answered: How does one install OTRS if Apache
(and other prerequisites) are already installed?
There's one note that's a couple of
So, I take it that when you reply LOL, that means you don't know how to setup OTRS.On 10/16/06, Andy Lubel
[EMAIL PROTECTED] wrote:
LOL.
On 10/14/06 3:50 PM, David Violino [EMAIL PROTECTED] wrote:
Has anyone setup OTRS using IIS and MS SQL Server instead of the builtin Apache and MySQL?
Just resolved the issue on my own for the installation!
The constraints were created before the insert. Then we tried several times the
insert, so the sequence were not initialised.
After a re_run of:
1) otrs-schema.oracle.sql
2) initial_insert.sql
2) otrs-schema-post.oracle.sql
All the data
Title: Re: [otrs] Installation on Windows using IIS and MS SQL Server
LOL.
On 10/14/06 3:50 PM, David Violino [EMAIL PROTECTED] wrote:
Has anyone setup OTRS using IIS and MS SQL Server instead of the builtin Apache and MySQL?
Can you provide detailed steps?
Thanks
PROTECTED] on behalf of Hershel Robinson
Sent: Wed 6/7/2006 7:00 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Installation Questions
Andy Lubel wrote:
Do you load the mod_perl and mod_cgi module?
Here is my httpd.conf file:
http://wcconline.com/httpd.txt
save
Andy Lubel wrote:
im no installation expert quite yet but i think that you need mod_perl along with mod_cgi
in order to use the fast option. other than that it looks like the modules
you have will support. your config file has the +execCGI outside of a directory as well,
i believe that
Options +execCGI is under the directory tag?
-Original Message-
From: [EMAIL PROTECTED] on behalf of Hershel Robinson
Sent: Thu 6/8/2006 11:03 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Installation Questions
Andy Lubel wrote:
im no installation expert
Andy Lubel wrote:
Options +execCGI is under the directory tag?
Yes, my httpd.conf ends thusly:
Alias /otrs-web/ /opt/otrs/var/httpd/htdocs/
ScriptAlias /otrs/ /opt/otrs/bin/cgi-bin/
Directory /opt/otrs/bin/cgi-bin/
AllowOverride None
Options +ExecCGI -Includes
Order
I guess the OTRS rpm isn't really going to work on your CPanel box
without a lot of tweaking and moving files etc. Maybe you're better off
doing an install from the source tarball following the instructions.
Yeah, it's more work. Or try a non-CPanel box.
I am trying to install from a tarball.
Hershel Robinson wrote:
Could this be a problem with step 6? Webserver configuration? I
don't think so but I don't know. All I actually did was add these 2
lines:
Alias /otrs-web/ /opt/otrs/var/httpd/htdocs/
Alias /otrs/ /opt/otrs/bin/cgi-bin/
to the very bottom of httpd.conf
What now?
Nils Breunese (Lemonbit Internet) wrote:
Hershel Robinson wrote:
Could this be a problem with step 6? Webserver configuration? I don't
think so but I don't know. All I actually did was add these 2 lines:
Alias /otrs-web/ /opt/otrs/var/httpd/htdocs/
Alias /otrs/ /opt/otrs/bin/cgi-bin/
to
Hershel Robinson wrote:
Before I do that, I would like to at least have a more simple
version running. As it is, CGI is not running.
any other ideas?
Maybe the key is Options +ExecCGI?
Nils Breunese.
___
OTRS mailing list: otrs - Webpage:
Nils Breunese (Lemonbit Internet) wrote:
Hershel Robinson wrote:
Before I do that, I would like to at least have a more simple version
running. As it is, CGI is not running.
any other ideas?
Maybe the key is Options +ExecCGI?
Tried it in .htaccess in the OTRS /bin/cgi-bin/ dir and then I
Do you load the mod_perl and mod_cgi module?
On 6/7/06 2:40 PM, Hershel Robinson [EMAIL PROTECTED] wrote:
Nils Breunese (Lemonbit Internet) wrote:
Hershel Robinson wrote:
Before I do that, I would like to at least have a more simple version
running. As it is, CGI is not running.
any
Andy Lubel wrote:
Do you load the mod_perl and mod_cgi module?
Here is my httpd.conf file:
http://wcconline.com/httpd.txt
save the VirtualHost sections that I removed (to protect the innocent)
Thanks.
--
Gallery Robinson Web Services
http://web.galleryrobinson.com/
I guess the OTRS rpm isn't really going to work on your CPanel box
without a lot of tweaking and moving files etc. Maybe you're better off
doing an install from the source tarball following the instructions.
Yeah, it's more work. Or try a non-CPanel box.
OK, thank you very much for your
Hershel Robinson wrote:
Apache 1.3.36 is the OFFICIALLY supported version of Apache. 2.x is
not supported OFFICIALLY by CPanel and is labeled beta as far as
support, so I would suggest being careful trying to use it.
You can install whatever you like. However, most likely installing
it
Hershel Robinson wrote:
I am attempting to install OTRS on a Linux VPS (virtual private
server). I have SSH access to the server.
I downloaded otrs-2.0.4-01.i386.rpm and installed it and it worked.
Well, it claimed to have worked. Unfortunately the URL that it
provided me to continue the
Nils, thank you for responding.
Linux host.mzshosting.com 2.6.8-022stab078.1-enterprise #1 SMP Thu May
11 13:51:08 MSD 2006 i686 athlon i386 GNU/Linux
That's the answer to what kernel the machine runs, not what OS it is.
I thought it was something like that. :)
You might want to cat
Hershel Robinson wrote:
#cat /etc/*-release
Fedora Core release 2 (Tettnang)
Fedora Core release 2 (Tettnang)
Looks like Fedora Core 2 to me. :o)
Also, which rpm did you pick? If
you don't even know what OS you're running you might have picked
the wrong one.
I wrote in my last post:
#cat /etc/*-release
Fedora Core release 2 (Tettnang)
Fedora Core release 2 (Tettnang)
Looks like Fedora Core 2 to me. :o)
It does? How did you know that? You Linux guys are so technical. :)
Not exactly. If you take a look at http://otrs.org/download/ you'll see
that there are seven
Hershel Robinson wrote:
Not exactly. If you take a look at http://otrs.org/download/
you'll see that there are seven download links that serve rpms.
Which one did you pick? I hope you picked the one for Fedora Core
1,2,3 (or RH8, as it's the same rpm actually).
I used FTP to get the file
two offline emails snipped
First I used rpm -e to remove the package, then I tried this:
[snip]
[EMAIL PROTECTED] [/]# ls o*
otrs-2.0.4-01.i386.rpm
opt:
./ ../ otrs/
This seems strange to me. I'd think that after doing rpm -e otrs
/opt/otrs would be gone. But I might be wrong.
Hershel Robinson wrote:
[EMAIL PROTECTED] [/]# rm otrs-2.0.4-01.i386.rpm
rm: remove regular file `otrs-2.0.4-01.i386.rpm'? y
[EMAIL PROTECTED] [/]# rpm -e otrs
error: package otrs is not installed
[EMAIL PROTECTED] [/]# rm -rf /opt/otrs
[EMAIL PROTECTED] [/]# wget
You are trying to run it under mod_perl, but have don't
have the proper perl libraries installed.
Luca Tebaldi wrote:
Hi I'm luca from Italy,
i have a little proplem to install otrs from tar.gz in fodora core 4
basic configuration
I have fact all the steps contained in
You need to install all the perl libraries, you should be able to get to
a cpan shell to install the DBI module which usually holds you up. I use
freebsd and use the ports system : ) im not sure how you do it with
Fedora Core linux. Jeremy maybe knows im sure he will put his comments
in here is
On Mon, 11 Jul 2005 09:20 pm, Christian Schoepplein wrote:
What happens, if you go to
http://your-otrs-host.tld/otrs/index.pl
Do you get any error message? Normaly the DB is connected already if
this page is loaded.
Which database do you use? What database specific settings do you have
Hi Ivica,
On Sat, Jul 09, 2005 at 01:17:33AM +0800, Ivica Mustapic wrote:
I have just installed OTRS v2-beta4 on Fedora 3.
Installation looked normal but OTRS would not connect.
Database was created OK.
OTRS user can access DB.
Permissions look OK.
After running CheckDB.pl following error was
Hi David,
On Tue, Jun 28, 2005 at 05:25:16PM -0400, David Chubb wrote:
System Redhat 7.3 installed via RPM.
I am having an issue running the Install.pl since I do not have a webbrowser
(or any GUI at all) installed on the local machine. I am getting a 403 -
Forbidden error when I try and run
You just need MySQL DBD perl module on your system
On Apr 12, 2005 2:38 PM, Vincent SABOURDY [EMAIL PROTECTED] wrote:
Hi
I try to install otrs on a redhat 7.2.
the install control ask me to install mysql::DBD but it already
installed and when i go to installer.pl i have :
Software
Bernard PRE schrieb:
Shutting down httpd-perl: [ OK ]
Shutting down httpd2: [ OK ]
It seems you're trying to start one perl-enabled Apache 1.3.x and one
Apache2, probably traing to load mod_perl2. This is not the
in case you are on fedora, do setenforce 0 and that
will turn off selinux.
--- Alvaro Lopez [EMAIL PROTECTED] wrote:
I have just installed otrs (i am a newbee) and i
nedd some help.
I can't join this url :
http://my_server/otrs/installer.pl
Forbidden
You don't have permission to access
] [mailto:[EMAIL PROTECTED] la part de
Robert Kehl
Envoyé : samedi 22 janvier 2005 01:47
À : User questions and discussions about OTRS.
Objet : Re: [otrs] Installation
Bernard PRE schrieb:
Here is my problem :
I see. We have no RPM for Mandrake available right now, and I haven't
got the time to do
,
Bernard
-Message d'origine-
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] la part de
Robert Kehl
Envoyé : vendredi 21 janvier 2005 00:50
À : User questions and discussions about OTRS.
Objet : Re: [otrs] Installation
Bernard PRE schrieb:
As somebody installed on Mandrake 10.1
Bernard PRE schrieb:
Here is my problem :
I see. We have no RPM for Mandrake available right now, and I haven't
got the time to do it in the near future. Perhaps someone else might be
willing to?
Follow the steps noted on:
http://doc.otrs.org/1.3/en/html/install-cli.html
A tipp: Do not note the
Just to avoid confusion:
Robert Kehl wrote:
Btw, I guess (with knowing a thing about it!) MandrakeSoft would be
willing to include an OTRS RPM in their future releases of MandrakeLinux
The first line must read:
Btw, I guess (*without* knowing a thing about it!) ...
With kind regards,
Robert Kehl
.
Objet : Re: [otrs] Installation
Bernard PRE schrieb:
Here is my problem :
I see. We have no RPM for Mandrake available right now, and I haven't
got the time to do it in the near future. Perhaps someone else might be
willing to?
Follow the steps noted on:
http://doc.otrs.org/1.3/en/html/install
Bernard PRE schrieb:
As somebody installed on Mandrake 10.1 with success ?
Pb with perl
Pb with httpd
What's wrong on MDK 10.1? I have it running here smoothly...
With kind regards,
Robert Kehl
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Bonjour,
Pour être plus clair dans config.pm as-tu vu ?
#* SecureMode
# (Enable this so you can't use the installer.pl)
#$Self-{SecureMode} = 1;
*
Voila
Bernard Duclot
Bernard PRE a écrit :
Hi,
I have just installed otrs (i am a newbee) and i nedd some help.
I can't join this url :
OTRS. otrs@otrs.org
To: User questions and discussions about OTRS. otrs@otrs.org
Subject: RE: [otrs] Installation docs: Step 8 - How to
gofrom/yourhost/opt/otrs to /yourhost/otrs?
Date: Wed, 5 Jan 2005 09:34:36 +0100
How do I get from '/opt/otrs' in step 7 (and prior) to the
Database step
How do I get from '/opt/otrs' in step 7 (and prior) to the
Database step
(step 8) whereby the '/opt' part of the path is omitted as in
'http://yourhost/otrs/installer.pl' for version 1.3.2-01?
Set DocumentRoot in your VirtualHost stting to
/opt/otrs/var/httpd/htdocs and add
Alias
On Thu, 30 Dec 2004 11:55:33 -0500, s taylor [EMAIL PROTECTED] wrote:
Hello.
I'm on a shared hosted (virtual) account with the following setup:
Linux Red Hat Enterprise 3 v.3.2.3-6; Apache 1.3.33; MySQL 4.0.22-standard;
Perl 5.8.0
(1) Can I install OTRS with this setup on this shared
On Sat, 4 Dec 2004 14:45:50 -0500, Thomas Earl [EMAIL PROTECTED] wrote:
Sorry forgot some details...
This is on a Fedora 2 core running Apache Server version: Apache/2.0.51
Server built: Nov 12 2004 10:10:20
Thanks,
Tom
--
Thomas Earl
Network Engineer Designer
That is wrong. You will never be able to access this script from the
web interface. Here are the two aliases set in your config file:
Are you sure? I hate to be the one that says the manual said, but ... The
manual says...
Now write an email to one of the system email addresses. Enter this
Are you sure? I hate to be the one that says the manual said, but ... The
manual says...
[snip]
Far be it me to speak out against the manual... :-)
The manual is wrong. This is legacy stuff that is carry over from
OTRS 1.0. Search 1.1, 1.2. 1.3 manuals for obin and you will only
get that
Sorry forgot some details...
This is on a Fedora 2 core running Apache Server version: Apache/2.0.51
Server built: Nov 12 2004 10:10:20
Thanks,
Tom
--
Thomas Earl
Network Engineer Designer
Communications Access Center (CAC)
1631 Miller Road
Flint, Michigan, 48503
248-705-7408 (cell)
On Fri, Oct 08, 2004 at 08:44:11PM +0200, Robert Kehl wrote:
Oskar Eyb schrieb:
On access to index.pl and installer.pl the following error message
appears in error_log:
Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80.
[...]
You haven't got IPC installed.
It didn't
On Fri, Oct 08, 2004 at 08:44:11PM +0200, Robert Kehl wrote:
You haven't got IPC installed.
Do you mean the perl module(s)?
Which of these I need for OTRS? ( http://cpan.org/modules/by-module/IPC/
)
And why is this not mentioned in the install-documentation at
Software requirements? ?
On Thu, Sep 30, 2004 at 02:38:03PM -0400, Brian wrote:
On access to index.pl and installer.pl the following error message
appears in error_log:
Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80.
[...]
Perl v5.8.5
Did you get this to work? I'm a FreeBSD user and I
Oskar Eyb wrote:
Hello!
I've tryd to install otrs on a FreeBSD server.
On access to index.pl and installer.pl the following error message
appears in error_log:
Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80.
without the line
Perlrequire /opt/otrs/scripts/apache-perl-startup.pl
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