[otrs] Error while sending emails via OTRS

Hello Everyone, We have OTRS 3.3.5 running over CentOS release 6.5 server, the system was running smoothly for a long time, but suddenly we are not able to send emails. We are getting the below error: Error Message: Impossible to send message to: mserg...@gmail.com . Backend ERROR: OTRS-CGI-10

Re: [otrs] Auto reply not working for Postmaster address

Hi Mikey, See the SendNoAutoResponseRegExp setting in Core::Postmaster where this string has been defined by default to avoid loops. You could consider educating the customer instead of editing your configuration... or make the regex so that it replies to your customer while ignoring other

[otrs] Auto reply not working for Postmaster address

Hi All, We are currently using OTRS latest version. One of our customers is using an e-mail postmas...@domain.ltd, but does not receive the automatic reply with the ticket number. How can I fix this? There are no automatic rules designed by me to block this.

Re: [otrs] GenericInterface WebServices - HTTP::REST transport

On 4/4/2016 10:45 AM, Nick Bright wrote: Greetings, I have an older installation of OTRS v3, attempting to use a REST transport for a Web Services provider. Looking at https://otrs.github.io/doc/manual/admin/3.2/en/html/genericinterface.html this appears to be possible, as REST is clearly

[otrs] GenericInterface WebServices - HTTP::REST transport

Greetings, I have an older installation of OTRS v3, attempting to use a REST transport for a Web Services provider. Looking at https://otrs.github.io/doc/manual/admin/3.2/en/html/genericinterface.html this appears to be possible, as REST is clearly listed in the Network Transport segment

Re: [otrs-de] Admin-Menü in Hauptnavigation nicht klickbar

Hi, Das ist ein error, aber der ist ziemlich kryptisch: TypeError: b[0] is undefined Stack-Trace: b/<@http://helpdesk.office.qualitus.de/otrs-web/js/js-cache/ModuleJS_64e8e9381bdea5307bf37749c59944dc.js:4:95725