[otrs] Upgrade OTRS 3.0.7 to otrs 5

Hi, It's possible to upgrade my otrs 3.0.7 to 5 version ? If not, do you have an idea if I should go through the version 4 or maybe 3.3 ? Thank you for the help. Best Regards, - OTRS mailing list: otrs - Webpage:

Re: [otrs] Upgrade OTRS 3.0.7 to otrs 5

Hi Rose, Yes, you can see this: http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html If you are running a lower version of OTRS you have to follow the upgrade path to 4 first (3.0->3.1->3.2->3.3->4)! You need to perform a full upgrade to every version in between, including

Re: [otrs] can't write temp files on CentOS

thank you for your answer but, as I said before, both users ‘otrs’ and ‘apache’ can write a file in that location via the command line. Any other idea? Kind regards, Juan Clavero De: Leonardo Certuche [mailto:leonardo.certu...@itconsultores.com.co] Enviado el: miércoles, 25 de mayo de 2016