[otrs] OTRS Scheduler Daemon Cron: MailAccountFetch

Below the error we received by mail : " Error: Unable to register the process in the database. Is another instance still running? You can use --force-pid to override this check. " Regards, Placide - OTRS mailing

Re: [otrs] Authentication using POST variables

Hello, What do you trying to achieve is usually done using Generic Interface. Unfortunately OTRS has only operation for searching and getting Public FAQ records. Implementation of Custom web service operation for internal FAQ, based on user credentials shoud be easy though. It will be a