Re: Leica M9

2010-05-25 Thread eckinator
2010/5/25 Ken Waller kwal...@peoplepc.com: I for one am not on one, I just happen to think two wrongs don't make a right. But two Wrights can make an airplane. Can two rites make a ceremony? Dunno. Can two wrights make a play? Can three wrights make a left? If two lights make a

Re: Leica M9

2010-05-24 Thread mike wilson
On 24 May 2010 05:17, Boris Liberman bori...@gmail.com wrote: This list has too many/much pun_dits... There must be something about two puns and a write but I'm damned if I can think of it. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to

Re: Leica M9

2010-05-24 Thread eckinator
2010/5/24 Boris Liberman bori...@gmail.com: This list has too many/much pun_dits... Well, two punishments can fit one crime... -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and

Re: Returning defective goods : was RE: Leica M9

2010-05-24 Thread Ken Waller
I've had lots of experience with breaking technology. MARK ! Kenneth Waller http://www.pentaxphotogallery.com/kennethwaller - Original Message - From: Steven Desjardins drd1...@gmail.com Subject: Re: Returning defective goods : was RE: Leica M9 Besides, I'm surprised cameras don't

Re: Leica M9

2010-05-24 Thread Ken Waller
Kenneth Waller http://www.pentaxphotogallery.com/kennethwaller - Original Message - From: eckinator eckina...@gmail.com To: Pentax-Discuss Mail List pdml@pdml.net Sent: Sunday, May 23, 2010 4:48 PM Subject: Re: Leica M9 2010/5/23 mike wilson m.9.wil...@ntlworld.com: I for one

Re: Returning defective goods : was RE: Leica M9

2010-05-23 Thread Boris Liberman
On 5/23/2010 1:57 AM, P. J. Alling wrote: No corporation that consistently cheats it's customers will survive. To do that you need a gun and the unrestricted will to use it. Otherwise customers will flee to another haven. Free markets are free, and the worst offenses happen in the markets that

Re: Leica M9

2010-05-23 Thread Boris Liberman
On 5/23/2010 1:01 AM, Rob Studdert wrote: I've never understood that type of policy, generally here it's your responsibility to decide before purchase if the item will suite your needs, it can only be returned if faulty after purchase, never just because you don't like it. You just couldn't run

Re: Returns (was Re: Leica M9)

2010-05-23 Thread Boris Liberman
On 5/23/2010 6:22 AM, Sandy Harris wrote: I once talked to someone who had been a technician at Acoustic Research, back when AR speakers carried a lifetime warranty. He said they got one or two a year that were burned out in a recognisable way, what you get if you run 110 volt AC into the

Re: Leica M9

2010-05-23 Thread Rob Studdert
On 23/05/2010, Boris Liberman bori...@gmail.com wrote: Rob, just a small point here. You actually assume that when entering a shop, customer would have a fair chance to preview the product before they buy it. In quite many cases (at least here) you don't have such a luxury as a buyer. Add to

Re: Leica M9

2010-05-23 Thread Boris Liberman
On 5/23/2010 10:48 AM, Rob Studdert wrote: The retailers obligations are set by law and effectively the onus of suitability lies with the purchaser, only if the product does not provide the functions advertised or if it fails or is DOA/broken could the reseller be forced to accept a return. If

Re: Leica M9

2010-05-23 Thread Rob Studdert
On 23/05/2010, Boris Liberman bori...@gmail.com wrote: When faced with request from a buyer to return the mis-sold item, the buyer would parry with you're a grown up person, you should have listened better; it is too late now. Here some types of contracts have an integrated cooling off period

Re: Leica M9

2010-05-23 Thread Boris Liberman
On 5/23/2010 11:10 AM, Rob Studdert wrote: Here some types of contracts have an integrated cooling off period but generally in retail shops the buyer makes the final decision to part with their cash or not. Can't get more basic really, if I stuff up it's off to eBay the bad purchase goes.

Re: Leica M9

2010-05-23 Thread eckinator
2010/5/23 Tom C caka...@gmail.com: Do they have the right to know the full story? If a mfr. were to make, and a retailer to sell, a shoddy product, do they let me in on it?  Or do they hope people buy it and are then stuck with it, and too busy or too chicken shit to raise a stink? And even

Re: Leica M9

2010-05-23 Thread Cotty
On 22/5/10, Tom C, discombobulated, unleashed: I can guarantee you that there's plenty of people on this list who would willing partake in actions on a regular basis, that my conscience would prohibit me from doing. Shit - I'm on Youtube? -- Cheers, Cotty ___/\__ || (O) | People,

Re: Returns (was Re: Leica M9)

2010-05-23 Thread John Sessoms
From: Tom C Interesting. I'm here sticking up for Christian, and I wasn't the guy that returned the camera. :-) But I understand the mindset. It's not about ripping someone off. If any one is doing that it's the mfrs., the vendors, and the retailers that have their hoards of i-dotting and

Re: Leica M9

2010-05-23 Thread John Sessoms
From: Tom C Do they have the right to know the full story? If a mfr. were to make, and a retailer to sell, a shoddy product, do they let me in on it? Or do they hope people buy it and are then stuck with it, and too busy or too chicken shit to raise a stink? And even then they'll hide behind

Re: Leica M9

2010-05-23 Thread William Robb
- Original Message - From: eckinator Subject: Re: Leica M9 I for one am not on one, I just happen to think two wrongs don't make a right. But two Wrights can make an airplane. William Robb -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo

Re: Leica M9

2010-05-23 Thread John Sessoms
From: Rob Studdert On 23/05/2010, Boris Liberman bori...@gmail.com wrote: When faced with request from a buyer to return the mis-sold item, the buyer would parry with you're a grown up person, you should have listened better; it is too late now. Here some types of contracts have an

Re: Returns (was Re: Leica M9)

2010-05-23 Thread William Robb
- Original Message - From: John Sessoms Subject: Re: Returns (was Re: Leica M9) The only thing that bothered me about it was knowing XX management would blame me for giving bad customer service if the customer complained to management. Didn't matter if you were following

Re: Leica M9

2010-05-23 Thread William Robb
- Original Message - From: John Sessoms Subject: Re: Leica M9 In the case that started this discussion, the return was made in accordance with the retailer's published return policy. Not quite. Their return policy definitely states that items that have been damaged through

Re: Returning defective goods : was RE: Leica M9

2010-05-23 Thread Igor Roshchin
Sun May 23 01:11:29 CDT 2010 Boris Liberman wrote: On 5/23/2010 1:57 AM, P. J. Alling wrote: No corporation that consistently cheats it's customers will survive. To do that you need a gun and the unrestricted will to use it. Otherwise customers will flee to another haven. Free markets are

Re: Leica M9

2010-05-23 Thread Keith Whaley
William Robb wrote: - Original Message - From: John Sessoms Subject: Re: Leica M9 In the case that started this discussion, the return was made in accordance with the retailer's published return policy. Not quite. Their return policy definitely states that items that have been

RE: Leica M9

2010-05-23 Thread Bob W
I'd say yes it did. Abnormal use = abuse. I seriously doubt that camera designers factor in an alcoholic drink being spilled onto their non-waterproof body, and would certify normal performance thereafter. I disagree. Abnormal use does not equal - indeed, does not even imply - abuse.

Re: Leica M9

2010-05-23 Thread eckinator
2010/5/23 William Robb war...@gmail.com: I for one am not on one, I just happen to think two wrongs don't make a right. But two Wrights can make an airplane. And an airplane can make three lefts, some even four. Things inevitably come full circle. -- PDML Pentax-Discuss Mail List

Re: Leica M9

2010-05-23 Thread mike wilson
William Robb wrote: - Original Message - From: eckinator Subject: Re: Leica M9 I for one am not on one, I just happen to think two wrongs don't make a right. But two Wrights can make an airplane. Can two rites make a ceremony? -- PDML Pentax-Discuss Mail List PDML@pdml.net

Re: Leica M9

2010-05-23 Thread eckinator
2010/5/23 mike wilson m.9.wil...@ntlworld.com: I for one am not on one, I just happen to think two wrongs don't make a right. But two Wrights can make an airplane. Can two rites make a ceremony? Dunno. Can two wrights make a play? -- PDML Pentax-Discuss Mail List PDML@pdml.net

Re: Leica M9

2010-05-23 Thread Cotty
Two Wongs can make a chop suey. -- Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche -- http://www.cottysnaps.com _ -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the

Re: Leica M9

2010-05-23 Thread eckinator
2010/5/23 Cotty cotty...@mac.com: Two Wongs can make a chop suey. And two fangs can take a bite. In Denmark they can buy Dong Energy. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above

Re: Returning defective goods : was RE: Leica M9

2010-05-23 Thread P. J. Alling
Yes but you're describing stupidity and greed on the part of customers. In spite of that the law should be able to shut down the truly dishonest, yet it doesn't. On 5/23/2010 1:52 PM, Igor Roshchin wrote: Sun May 23 01:11:29 CDT 2010 Boris Liberman wrote: On 5/23/2010 1:57 AM, P. J.

Re: Leica M9

2010-05-23 Thread P. J. Alling
On 5/22/2010 8:33 PM, paul stenquist wrote: On May 22, 2010, at 6:57 PM, Rob Studdert wrote: On 23/05/2010, P. J. Allingwebstertwenty...@gmail.com wrote: I've worked in retail, sellling at different times, audio equipment and cameras, if we couldn't sell again as new, (i.e. the

Re: Leica M9

2010-05-23 Thread P. J. Alling
On 5/23/2010 4:32 AM, eckinator wrote: 2010/5/23 Tom Ccaka...@gmail.com: Do they have the right to know the full story? If a mfr. were to make, and a retailer to sell, a shoddy product, do they let me in on it? Or do they hope people buy it and are then stuck with it, and too busy or too

Re: Leica M9

2010-05-23 Thread eckinator
2010/5/23 eckinator eckina...@gmail.com: 2010/5/23 Cotty cotty...@mac.com: Two Wongs can make a chop suey. And two fangs can take a bite. In Denmark they can buy Dong Energy. I've been thinking... two bongs could fly my kite but it only takes two puns to make me write but the real question

Re: Leica M9

2010-05-23 Thread William Robb
- Original Message - From: mike wilson Subject: Re: Leica M9 But two Wrights can make an airplane. Can two rites make a ceremony? Any more than that would be a ceremany William Robb -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo

Re: Leica M9

2010-05-23 Thread Boris Liberman
This list has too many/much pun_dits... Boris On 5/24/2010 2:08 AM, eckinator wrote: 2010/5/23 eckinatoreckina...@gmail.com: 2010/5/23 Cottycotty...@mac.com: Two Wongs can make a chop suey. And two fangs can take a bite. In Denmark they can buy Dong Energy. I've been thinking... two

Re: Returning defective goods : was RE: Leica M9

2010-05-22 Thread eckinator
2010/5/22 Steven Desjardins drd1...@gmail.com: The way people do business reflects their own perception of the way they are treated. If you think that companies will do anything they can to cheat you, they you will reply in kind.  This is especially true if they believe that big companies are

Re: Returning defective goods : was RE: Leica M9

2010-05-22 Thread Steven Desjardins
Besides, I'm surprised cameras don't have that little dot that turns red when it gets wet. Cells phones all have them. I've immersed two. Oddly, the one I quickly recovered died whereas the one I actually put through a cycle of the washing machine dried out just fine. I've had lots of experience

Re: Returning defective goods : was RE: Leica M9

2010-05-22 Thread Steven Desjardins
Stealing from big companies doesn't count either: http://www.youtube.com/watch?v=7qEG9EnHnw0 ;-) On Sat, May 22, 2010 at 8:03 AM, Steven Desjardins drd1...@gmail.com wrote: Besides, I'm surprised cameras don't have that little dot that turns red when it gets wet.  Cells phones all have them.

Re: Leica M9

2010-05-22 Thread William Robb
- Original Message - From: Tom C Subject: Re: Leica M9 Fine Bruce... don't start out though believing the system itself is noble. You can read it as justification if you want to. I read it as an accident occurred and the camera should not have stopped working. That's like saying

Re: Leica M9

2010-05-22 Thread Tom C
, 2010 at 12:14 PM, William Robb war...@gmail.com wrote: - Original Message - From: Tom C Subject: Re: Leica M9 Fine Bruce... don't start out though believing the system itself is noble. You can read it as justification if you want to.  I read it as an accident occurred and the camera

Re: Leica M9

2010-05-22 Thread Rob Studdert
On 23/05/2010, Tom C caka...@gmail.com wrote: I don't see how this is very different from a situation where I buy a camera, use it for two weeks and then decide I don't like it, or discover a model I like better. If that happened I would bring the camera back to the store, tell them I didn't

Re: Leica M9

2010-05-22 Thread P. J. Alling
The store would be left holding a camera that they can no longer sell as new... I've worked in retail, sellling at different times, audio equipment and cameras, if we couldn't sell again as new, (i.e. the camera, or other gear, looked pristine and the all of the packaging was as new), we

Re: Returning defective goods : was RE: Leica M9

2010-05-22 Thread John Sessoms
From: Steven Desjardins The way people do business reflects their own perception of the way they are treated. If you think that companies will do anything they can to cheat you, they you will reply in kind. This is especially true if they believe that big companies are in some fundamental way

Re: Returning defective goods : was RE: Leica M9

2010-05-22 Thread P. J. Alling
On 5/22/2010 6:38 PM, John Sessoms wrote: From: Steven Desjardins The way people do business reflects their own perception of the way they are treated. If you think that companies will do anything they can to cheat you, they you will reply in kind. This is especially true if they believe that

Re: Leica M9

2010-05-22 Thread Rob Studdert
On 23/05/2010, P. J. Alling webstertwenty...@gmail.com wrote: I've worked in retail, sellling at different times, audio equipment and cameras, if we couldn't sell again as new, (i.e. the camera, or other gear, looked pristine and the all of the packaging was as new), we wouldn't give you all

Re: Leica M9

2010-05-22 Thread paul stenquist
On May 22, 2010, at 6:57 PM, Rob Studdert wrote: On 23/05/2010, P. J. Alling webstertwenty...@gmail.com wrote: I've worked in retail, sellling at different times, audio equipment and cameras, if we couldn't sell again as new, (i.e. the camera, or other gear, looked pristine and the all of

Re: Leica M9

2010-05-22 Thread John Sessoms
From: Rob Studdert On 23/05/2010, Tom C caka...@gmail.com wrote: I don't see how this is very different from a situation where I buy a camera, use it for two weeks and then decide I don't like it, or discover a model I like better. If that happened I would bring the camera back to the

Returns (was Re: Leica M9)

2010-05-22 Thread Sandy Harris
On 5/23/10, Tom C caka...@gmail.com wrote: As Christian pointed out some companies do have a very lenient return policy. I once talked to someone who had been a technician at Acoustic Research, back when AR speakers carried a lifetime warranty. He said they got one or two a year that were

Re: Returns (was Re: Leica M9)

2010-05-22 Thread Tom C
Interesting. I'm here sticking up for Christian, and I wasn't the guy that returned the camera. :-) But I understand the mindset. It's not about ripping someone off. If any one is doing that it's the mfrs., the vendors, and the retailers that have their hoards of i-dotting and t-crossing

Re: Leica M9

2010-05-22 Thread John Francis
On Sat, May 22, 2010 at 12:44:07PM -0600, Tom C wrote: As Christian pointed out some companies do have a very lenient return policy. Does the fact that the owner didn't say it was spilled upon make him dishonest? I don't think so. Was the customer service clerk happy to give him a new camera,

Re: Leica M9

2010-05-22 Thread Tom C
Do they have the right to know the full story? If a mfr. were to make, and a retailer to sell, a shoddy product, do they let me in on it? Or do they hope people buy it and are then stuck with it, and too busy or too chicken shit to raise a stink? And even then they'll hide behind all the

Re: Leica M9

2010-05-21 Thread William Robb
- Original Message - From: eckinator Subject: Re: Leica M9 Personally, I pay 2.5% p.a. on the amount I want to receive for any insured item in the event that it becomes unusable for any reason whatsoever, theft, loss, damage, failure, coffee spill etc. no questions asked. I

Re: Leica M9

2010-05-21 Thread William Robb
- Original Message - From: Tom C Subject: Re: Leica M9 Not trying to be argumentative. I just think the condemnation I'm hearing regarding the G11 return is rather unwarranted. He just as easily could have gotten a defective one from the store and would have had to return

Re: Leica M9

2010-05-21 Thread William Robb
- Original Message - From: Boris Liberman Subject: Re: Leica M9 On 5/21/2010 12:32 AM, John Sessoms wrote: Not at Best Buy... That's kind of a horror story to me. To buy something in order to return it and get some money in the process out of thin air, effectively... OMG

RE: Leica M9

2010-05-21 Thread Bob W
To bring this back somewhat to on topic (relevent to photography, if not Pentax), many years ago I was told of a local photographer who specialized on food and lifestyle photography. She shopped at the local higher end stores, buying place settings, cutlery, glasswear, linens,

Re: Leica M9

2010-05-21 Thread Northeast Media
- From: William Robb war...@gmail.com To: Pentax-Discuss Mail List pdml@pdml.net Sent: Friday, May 21, 2010 3:57 PM Subject: Re: Leica M9 - Original Message - From: Boris Liberman Subject: Re: Leica M9 On 5/21/2010 12:32 AM, John Sessoms wrote: Not at Best Buy... That's kind

Re: Leica M9

2010-05-21 Thread John Sessoms
From: Bruce Dayton Having followed this thread, and being a father of 4, I have to say this would be a poor way to teach my children to behave. What goes around comes around - teach them to abuse the system and where will they be in the future. Seems to smack of the entitlement attitude so

Re: Leica M9

2010-05-21 Thread paul stenquist
On May 21, 2010, at 1:57 AM, William Robb wrote: - Original Message - From: Boris Liberman Subject: Re: Leica M9 On 5/21/2010 12:32 AM, John Sessoms wrote: Not at Best Buy... That's kind of a horror story to me. To buy something in order to return it and get some money

Re: Returning defective goods : was RE: Leica M9

2010-05-21 Thread eckinator
Bill can you explain this, please - I just don't seem to catch your reference? TIA Ecke How about the ones who buy two single device boxes, take the side plates off so as to make a two gang box and then bring the side plates back for a full refund? -- PDML Pentax-Discuss Mail List

Re: Leica M9

2010-05-21 Thread William Robb
- Original Message - From: John Sessoms Subject: Re: Leica M9 And compared to the blatant dishonesty I witnessed, returning a camera that stopped working and not volunteering that it stopped working after getting splashed doesn't really rate. So it's OK to beat your wife

Re: Leica M9

2010-05-21 Thread William Robb
- Original Message - From: paul stenquist Subject: Re: Leica M9 For example, to dress several people for a television commercial, the wardrobe consultant might bring thirty different outfits to a review session -- all with pricetags hanging. Three will be chosen, the rest

Re: Returning defective goods : was RE: Leica M9

2010-05-21 Thread William Robb
- Original Message - From: eckinator Subject: Re: Returning defective goods : was RE: Leica M9 Bill can you explain this, please - I just don't seem to catch your reference? In North America, a device box is something that a wall mounted switch (a light switch for example) would

Re: Leica M9

2010-05-21 Thread John Sessoms
From: William Robb From: Boris Liberman On 5/21/2010 12:32 AM, John Sessoms wrote: Not at Best Buy... That's kind of a horror story to me. To buy something in order to return it and get some money in the process out of thin air, effectively... OMG... *sigH* To bring this back

Re: Returning defective goods : was RE: Leica M9

2010-05-21 Thread John Sessoms
From: eckinator Bill can you explain this, please - I just don't seem to catch your reference? TIA Ecke How about the ones who buy two single device boxes, take the side plates off so as to make a two gang box and then bring the side plates back for a full refund? Yeah, I'll second that.

Re: Leica M9

2010-05-21 Thread Tom C
Bruce, The question in my mind became in this instance: Did spilling a single drink on the camera make the owner at fault for the subsequent failure of the object? My wife has a G9 and I have a G10, the predecessors to the G11. Knowing their build quality and that I use the G10 in wet and

RE: Leica M9

2010-05-21 Thread Bob W
And compared to the blatant dishonesty I witnessed, returning a camera that stopped working and not volunteering that it stopped working after getting splashed doesn't really rate. So it's OK to beat your wife as long as the bruises aren't visible? Burqa and sunglasses - that

Re: Returning defective goods : was RE: Leica M9

2010-05-21 Thread William Robb
- Original Message - From: John Sessoms Subject: Re: Returning defective goods : was RE: Leica M9 I understand what the single gang boxes are and about doubling to make a two gang box (although why not just buy a two gang box?), but I don't understand how you get a refund

Re: Leica M9

2010-05-21 Thread P N Stenquist
On May 21, 2010, at 12:34 PM, William Robb wrote: - Original Message - From: paul stenquist Subject: Re: Leica M9 For example, to dress several people for a television commercial, the wardrobe consultant might bring thirty different outfits to a review session -- all

Re: Leica M9

2010-05-21 Thread William Robb
- Original Message - From: P N Stenquist Subject: Re: Leica M9 For example, to dress several people for a television commercial, the wardrobe consultant might bring thirty different outfits to a review session -- all with pricetags hanging. Three will be chosen, the rest

Re: Leica M9

2010-05-21 Thread P. J. Alling
On 5/21/2010 12:33 PM, William Robb wrote: - Original Message - From: John Sessoms Subject: Re: Leica M9 And compared to the blatant dishonesty I witnessed, returning a camera that stopped working and not volunteering that it stopped working after getting splashed doesn't really

Re: Leica M9

2010-05-21 Thread Tom C
On Fri, May 21, 2010 at 2:02 AM, William Robb war...@gmail.com wrote: What I'm reading from what you are saying, in general terms, is that it is OK to try to decieve to one's advantage in business; and that it is wrong to get caught, since it is possible that at some point one might actually

Re: Leica M9

2010-05-21 Thread Bruce Dayton
Everything I read indicates justification for that which you inherently know is wrong - doesn't make it right, just allows you to go with the flow so you can take advantage as the next guy. I'm saying this is part of what is wrong with our society - instead of teaching morals and values we end up

Re: Leica M9

2010-05-21 Thread John Francis
On Fri, May 21, 2010 at 02:13:15PM -0400, Tom C wrote: He said he would have told what happened, if he was asked. The statement he made was honest . . . I disagree. The statement was technically truthful, but the intent was to deceive. That's not honest (or honourable) in my book. --

Re: Leica M9

2010-05-21 Thread Tom C
Fine Bruce... don't start out though believing the system itself is noble. You can read it as justification if you want to. I read it as an accident occurred and the camera should not have stopped working. Tom C. On Fri, May 21, 2010 at 2:20 PM, Bruce Dayton bkday...@daytonphoto.com wrote:

Re: Leica M9

2010-05-21 Thread Bruce Dayton
I don't believe the system is noble - it is just responding to the human element. If we don't teach and strive for nobility, what do we become? I would have a real hard time taking my 13 year old son with me to return something in those circumstances because I know darn well what I would be

Re: Leica M9

2010-05-21 Thread Tom C
I'm with you on this. The difference I have would be mainly this. If the product was defective and should have held up under said conditions, then I believe as a consumer it's fair to receive a brand new replacement camera immediately as opposed to sending it in for a warranty repair (the result

Re: Leica M9

2010-05-21 Thread steve harley
On 2010-05-21 12:33 , Tom C wrote: I read it as an accident occurred and the camera should not have stopped working. sure, if you really think the camera was faulty for not withstanding the spill, but frankly, that's unreasonable and sounds like an excuse to make the return seem okay i

Re: Leica M9

2010-05-21 Thread Tom C
Well I do think that actually. :-) I suspect I could take any one of my Pentax DSLR bodies and dump a 16oz or 24oz glass of water on it, and not see any ill effects except for it being cleaner. I've used my non-weather-sealed *istD in the rain numerous times with water all beaded up on the top

Re: Returning defective goods : was RE: Leica M9

2010-05-21 Thread Steven Desjardins
and corporations. On Fri, May 21, 2010 at 1:41 PM, William Robb war...@gmail.com wrote: - Original Message - From: John Sessoms Subject: Re: Returning defective goods : was RE: Leica M9 I understand what the single gang boxes are and about doubling to make a two gang box (although why

Re: Returning defective goods : was RE: Leica M9

2010-05-21 Thread Keith Whaley
Steven Desjardins wrote: I can't help but notice that this thread about customer dishonesty began as a thread about Leica foisting an imperfect product on someone. It doesn't surprise me that we have drifted into whatever you can get away with since that attitude in part of as many transactions

Re: Returning defective goods : was RE: Leica M9

2010-05-21 Thread eckinator
OK now I get it - TY Bill The benefits of cheap labor, I guess... Cheers Ecke 2010/5/21 William Robb war...@gmail.com: - Original Message - From: eckinator Subject: Re: Returning defective goods : was RE: Leica M9 Bill can you explain this, please - I just don't seem to catch your

Re: Returning defective goods : was RE: Leica M9

2010-05-21 Thread Steven Desjardins
The way people do business reflects their own perception of the way they are treated. If you think that companies will do anything they can to cheat you, they you will reply in kind. This is especially true if they believe that big companies are in some fundamental way not a person and do not

Re: Leica M9

2010-05-20 Thread mike wilson
On 19 May 2010 15:41, John Sessoms jsessoms...@nc.rr.com wrote: From: Steven Desjardins It should still bother him.  A Leica should be a dream purchase. They charge top dollar and they are competing with some of the best pro cameras.  The very idea that it just wouldn't work right is almost

Re: Leica M9

2010-05-20 Thread Steven Desjardins
I can get a Ducati under $10K ;-) It will be interesting to see how well Pentax does with their new dream camera, the 645D. On Thu, May 20, 2010 at 5:33 AM, mike wilson m.9.wil...@ntlworld.com wrote: On 19 May 2010 15:41, John Sessoms jsessoms...@nc.rr.com wrote: From: Steven Desjardins It

Re: Leica M9

2010-05-20 Thread P. J. Alling
On 5/20/2010 5:33 AM, mike wilson wrote: On 19 May 2010 15:41, John Sessomsjsessoms...@nc.rr.com wrote: From: Steven Desjardins It should still bother him. A Leica should be a dream purchase. They charge top dollar and they are competing with some of the best pro cameras. The very

Re: Leica M9

2010-05-20 Thread Christian Skofteland
On Wed, May 19, 2010 at 08:13:43PM +0200, eckinator wrote: 2010/5/19 Christian Skofteland pterali...@aim.com: I bought my G11 a few weeks ago at BestBuy in Virginia.  While in New York on business I accidentally spilled a collegues cocktail all over it.  Needless to say it stopped

Re: Leica M9

2010-05-20 Thread mike wilson
I could buy a Lambo for under £10K. But I'd probably have more success commuting on the 645D. On 20 May 2010 13:18, Steven Desjardins drd1...@gmail.com wrote: I can get a Ducati under $10K  ;-)   It will be interesting to see how well Pentax does with their new dream camera, the 645D. On

Re: Leica M9

2010-05-20 Thread mike wilson
On 20 May 2010 14:48, Christian Skofteland pterali...@aim.com wrote: On Wed, May 19, 2010 at 08:13:43PM +0200, eckinator wrote: 2010/5/19 Christian Skofteland pterali...@aim.com: I bought my G11 a few weeks ago at BestBuy in Virginia.  While in New York on business I accidentally spilled

Re: Leica M9

2010-05-20 Thread Boris Liberman
I once or may be even more than once had a friendly chat with one of my Israeli friends (I mean locals, not immigrants like myself) regarding the low quality of customer service in Israel. It has been pointed out to me, that in some cases the companies, stores and otherwise service providers would

Re: Leica M9

2010-05-20 Thread Tom C
Companies that are looking at the big picture ensure they have outstanding customer service, because they realize that a huge % of their business comes from repeat customers and to a smaller extent word of mouth. Even if they had to suffer a small loss on some item, smart companies will gladly do

Re: Leica M9

2010-05-20 Thread William Robb
- Original Message - From: mike wilson Subject: Re: Leica M9 Can't believe you did that. Hate to step on your or anyone's toes but instead of taking responsibility you ripped them off and knew so. No. I disagree. I was in customer service for a decade or so. The customer

Re: Leica M9

2010-05-20 Thread Tom C
often not used up, and extra profit is generated by it. So who's benefiting? Tom C. On Thu, May 20, 2010 at 9:49 AM, William Robb war...@gmail.com wrote: - Original Message - From: mike wilson Subject: Re: Leica M9 Can't believe you did that. Hate to step on your or anyone's toes

Re: Leica M9

2010-05-20 Thread steve harley
On 2010-05-20 07:48 , Christian Skofteland wrote: On Wed, May 19, 2010 at 08:13:43PM +0200, eckinator wrote: Can't believe you did that. Hate to step on your or anyone's toes but instead of taking responsibility you ripped them off and knew so. No. I disagree. [...] There are stories of

Re: Leica M9

2010-05-20 Thread Tom C
I'd point out again, that if Christian had received a defective camera from Best Buy, they would not reimburse him for his time, or his mileage to return it, but why not? It was a loss he incurred. Further, if he went on a week long trip to Timbuktu, and lost all his photos or opportunities

Re: Leica M9

2010-05-20 Thread Boris Liberman
On 5/20/2010 7:19 PM, Tom C wrote: Best Buy simply returns the item as defective, Canon refurbishes, and yes somewhere, somehow, on this individual item profit is diminished, but then again as you point out... maybe not since the pricing of the item was in place before the camera was purchased

Re: Leica M9

2010-05-20 Thread steve harley
On 2010-05-20 10:46 , Tom C wrote: I'd point out again, that if Christian had received a defective camera from Best Buy, they would not reimburse him for his time, or his mileage to return it, but why not? few manufacturers offer a warranty for damages incurred from a defective product; this

Re: Leica M9

2010-05-20 Thread William Robb
- Original Message - From: Tom C Subject: Re: Leica M9 I have to differ a bit with you on this Bill. Mostly agree. There are customers who set out to rip off retailers. Those who purchase an item for the time they need to use it and then return it, for example. It was not Steve

RE: Leica M9

2010-05-20 Thread Bob W
[...] Sears, as you know has made it a practice on their Craftsman hand tools to replace items, no receipt, no questions asked, regardless of how the item was abused. Do we pay for that policy at the get go when purchasing a Craftsman hand tool? Yes we do. But I, for one, like the idea

Re: Leica M9

2010-05-20 Thread Cotty
We have home contents insurance which covers computers and cameras etc. When Stef poured tea over the keyboard of a brand new 13 MacBook (bless him, the only time it's ever happened) the insurance company wrote a cheque for 799 quid without question for a replacement. When I asked what they wanted

Re: Leica M9

2010-05-20 Thread Fernando
One year someone bought a silver dinner service, used it over Christmas That might explain that sign that I saw last year in Canadian Tire, stating that Christmas ornaments can't be returned after Dec. 24... On Thu, May 20, 2010 at 2:20 PM, Bob W p...@web-options.com wrote: [...] Sears, as you

Re: Leica M9

2010-05-20 Thread Tom C
Of course all that stuff's stated in the warranty. It's how THEY get out of REALLY taking responsibility for incidental damages, which are as real as the product itself. I may have posted this on the list before... Was I dishonest or not? When Circuit City was still around, they had a DVD

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